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Pullman Zamzam Madina

Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
Interior detail
Royal Suite, 1 Double Bed (Haram View)
Exterior
Royal Suite, 1 Double Bed (Haram View)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Place, Al-Baqi Cemetery
    ‪5 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 3 Single Beds (Without view)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 3 Single Beds (Without view)

8.4 out of 10
Very good
(34 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, City View (4 Twin Beds)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, City View (4 Twin Beds)

9.0 out of 10
Wonderful
(38 reviews)
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Single Beds, Accessible, City View

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (No View)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (No View)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Haram View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

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Front of property
Al Manakha Rotana Madinah
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 287 reviews
The price is AU$265
includes taxes & fees
4 Nov - 5 Nov
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About the area

Madinah

A stay at Pullman Zamzam Madina places you in the heart of Madinah, within a 10-minute walk of Prophet's Mosque and The Green Dome. .This hotel is 0.5 mi (0.8 km) from Al-Baqi Cemetery and 0.5 mi (0.8 km) from New Bilal Market.

What's nearby

  • Al-Baqi Cemetery - 5 min walk - 0.5 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km
  • Quba Mosque - 3 min drive - 3.0 km
  • Madina Mall - 4 min drive - 4.0 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Albaik البيك - ‬9 min walk
  • ‪RASLANIA | رسلانية - ‬1 min walk
  • ‪Ay Cafe - ‬9 min walk
  • ‪Al Rawdah Restaurant - ‬4 min walk
  • ‪بارنز - واجهة قباء - ‬9 min walk

About this property

Pullman Zamzam Madina

Hotel with 4 restaurants, a short walk to Prophet's Mosque
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 835 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy international cuisine at The Horizon, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Reviews

Pullman Zamzam Madina Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 897 out of 1377 reviews
Rating 8 - Good. 237 out of 1377 reviews
Rating 6 - Okay. 118 out of 1377 reviews
Rating 4 - Poor. 50 out of 1377 reviews
Rating 2 - Terrible. 75 out of 1377 reviews

Reviews

10/10 Excellent

Muhammad Sohaib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Jul 2025

8/10 Good

OSAMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammed

Stayed 4 nights in Jul 2025

6/10 Okay

Fatuma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Mohamed

Travelled with family and small children, Travelled with partner
Liked: Amenities
Great location, but it needs some attention
Stayed 3 nights in Jul 2025

10/10 Excellent

Nasrullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very closed to the Rowda Rasool (pbuh). Few good restaurants across the street in museum building. Dates market in the hotel building. House keeping and reception staff was cooperative and quick responder.
Stayed 8 nights in Jul 2025

6/10 Okay

Ahmed

Travelled with family
Disliked: Property conditions & facilities
didn’t get the feel of a 5 star hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

faiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to masjid Nabwi
Stayed 3 nights in Jul 2025

10/10 Excellent

Ikhlaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Stayed 5 nights in Jul 2025

2/10 Terrible

Hassan, Sacramento

Travelled with family
I wanted to cancel the trip they never responded to my request on Expedia never replied poor customer service
Stayed 1 night in Apr 2025

8/10 Good

Zeinabou

Liked: Cleanliness, amenities, property conditions & facilities
It’s nice place but not welcome i tried to stay one more night because I was so tired they said no with out sorry
Stayed 6 nights in Jul 2025

10/10 Excellent

GUFRAN

Stayed 2 nights in Jul 2025

10/10 Excellent

Zohaak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shumaila

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2025

4/10 Poor

Aisha

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Constantly looking for someone wether it be food or even room service it was hard to find an employee
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanveer Nabi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and nice hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Mona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I will never come back to this hotel again! There was a very stinky smell that u smell it over the whole suite, it is a bathroom smell very bad whenever the AC turns on , that smell comes and makes you feel you want to throw up . Although receptionists are very friendly and nice, cleaning I saw them the last day after staying 5 days, the suite was not cleaned once during the whole stay , the last day they told me they want to clean it . Never come again
Stayed 6 nights in Jul 2025

10/10 Excellent

Irshad

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

hamad

Liked: Staff & service
Hotel carpets has to be cleaned all over in the rooms and cardours. It’s important to retain the hotel image
Stayed 3 nights in Jul 2025

10/10 Excellent

EYUP AYDIN

Stayed 2 nights in Jul 2025

8/10 Good

khaula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ease of location to masjid nabawi Clean, friendly staff
Stayed 3 nights in Jul 2025