Pullman Zamzam Madina

5.0 star property

Photo gallery for Pullman Zamzam Madina

Enjoy a serene view of the nearby mosque from the comfort of this stylish room, featuring two beds, a table, and a chair.
Relax in the stylish lobby, surrounded by a patterned tile design and metallic accents.
Relax in this stylish living room with a large TV, comfortable sofa, and city view.
Welcome to Le Club Hotel, where guests can check in online and enjoy a stylish reception area with a beautiful vase and pendant lights.
Relax in a spacious room with a seating area, sofa, and armchairs, plus a large window and elegant chandeliers.

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Al-Baqi Cemetery
    ‪5 min walk‬
  • Prophet's Mosque
    ‪7 min walk‬
  • The Green Dome
    ‪7 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 3 Single Beds (Without view)

8.2 out of 10
Very good
(32 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

Superior Room, City View (4 Twin Beds)

9.0 out of 10
Wonderful
(38 reviews)
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Room, 1 King Bed (No View)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Accessible, City View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Madinah

A stay at Pullman Zamzam Madina places you in the heart of Madinah, within a 10-minute walk of Prophet's Mosque and The Green Dome. .This luxury hotel is 0.5 mi (0.8 km) from Al-Baqi Cemetery and 0.5 mi (0.8 km) from New Bilal Market.

What's nearby

  • Al-Baqi Cemetery - 5 min walk - 0.5 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km
  • Quba Mosque - 3 min drive - 3.0 km
  • Madina Mall - 4 min drive - 4.0 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Luxury hotel with 4 restaurants and a 24-hour front desk
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 835 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy international cuisine at The Horizon, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 801 out of 1271 reviews
Rating 8 - Good. 230 out of 1271 reviews
Rating 6 - Okay. 116 out of 1271 reviews
Rating 4 - Poor. 48 out of 1271 reviews
Rating 2 - Terrible. 76 out of 1271 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
This has been our 4th stay at this hotel and every time we love staying here. The convenience to the haram is fantastic and the service and staff are always courteous and accommodating. We find the hotel peaceful and calm which is very fitting to the city it’s in. Would highly recommend
Stayed 1 night in Apr 2025

8/10 Good

Tareq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very close to alnabwai mosque
Stayed 3 nights in Mar 2025

8/10 Good

Jaafaru

Stayed 3 nights in Apr 2025

10/10 Excellent

Saira

Stayed 1 night in Apr 2025

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 3 nights in Apr 2025

8/10 Good

AFZAL

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Room carpet appeared to be clean but old and I’m sure holding a lot germs inside. Inside city view 4 twin bed rooms the beds were decent. Bathroom Toilet seats were old, standing shower decent and clean. Hotel staff very friendly and polite! Breakfast service A plus. Hotel is convenient. But. Overpriced!
Stayed 4 nights in Apr 2025

10/10 Excellent

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

4/10 Poor

Leila

Stayed 3 nights in Apr 2025

6/10 Okay

Mohamed Irfan

Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Syed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff
Stayed 1 night in Apr 2025

6/10 Okay

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

6/10 Okay

Abdul, Oswego

Staff at the reception not very professional and helpful. Food was cold, crowded not organized.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Apr 2025

6/10 Okay

hebo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The arrangement between the breakfast and dinning services were not consistent
Stayed 4 nights in Apr 2025

8/10 Good

Ziauddin

Stayed 4 nights in Apr 2025

10/10 Excellent

Javed

Stayed 7 nights in Apr 2025

10/10 Excellent

Zaid

Stayed 4 nights in Apr 2025

4/10 Poor

Mohamed Sheriff

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ahmed, Holly Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Shakil

Stayed 1 night in Apr 2025

4/10 Poor

Fatima

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The room was very good located but there was lining in between make the view worse and refund option was not available, and the shower was so horrible only the green dome view was nice and lighting was not visible a lot in the room
Stayed 3 nights in Apr 2025

10/10 Excellent

Anisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is good and staff is good breakfast was very good , only thing I found later was charges online reservation was way more than if booked locally
Stayed 3 nights in Apr 2025

10/10 Excellent

Essameldin

Stayed 1 night in Apr 2025