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Pullman Zamzam Madina

Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
Royal Suite, 1 Double Bed (Haram View)
Interior detail
Royal Suite, 1 Double Bed (Haram View)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Place, Al-Baqi Cemetery
    ‪5 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 3 Single Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

8.4 out of 10
Very good
(36 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

9.0 out of 10
Wonderful
(38 reviews)
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Deluxe Room, 1 King Bed (Panoramic Haram View)

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Superior Room, 2 Single Beds, Accessible, City View

Superior Room, 2 Single Beds, Accessible, City View

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (No View)

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

Deluxe Room, 2 Single Beds (Panoramic Haram View)

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

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Front of property
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4.6 out of 5, Wonderful, 364 reviews
The price is AU$387
includes taxes & fees
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About the area

Madinah

Pullman Zamzam Madina is in the heart of Madinah, within a 10-minute walk of Al-Safiya Museum and Garden and Prophet's Mosque. .This hotel is 0.5 mi (0.7 km) from The Green Dome and 0.5 mi (0.8 km) from Al-Baqi Cemetery.

What's nearby

  • Bilal Ibn Rabah Mosque - 3 min walk - 0.3 km
  • New Bilal Market - 3 min walk - 0.3 km
  • Al-Baqi Cemetery - 5 min walk - 0.5 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Albaik البيك - ‬9 min walk
  • ‪بارنز - واجهة قباء - ‬9 min walk
  • ‪Ay Cafe - ‬9 min walk
  • ‪RASLANIA | رسلانية - ‬1 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬1 min walk

About this property

Pullman Zamzam Madina

Hotel with 4 restaurants, 6-minute walk to Prophet's Mosque
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 835 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy international cuisine at The Horizon, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Reviews

Pullman Zamzam Madina Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 928 out of 1414 reviews
Rating 8 - Good. 234 out of 1414 reviews
Rating 6 - Okay. 124 out of 1414 reviews
Rating 4 - Poor. 53 out of 1414 reviews
Rating 2 - Terrible. 75 out of 1414 reviews

Reviews

10/10 Excellent

Riyazuddin

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

10/10 Excellent

Rafi

Stayed 2 nights in Sep 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very nice staff who did so much to help. Very pleased with the stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mr Abdul, Ilford

Stayed 3 nights in Sep 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Alhamdulliah, every one was brilliant in the hotel and outside, inshallah I will definitely stay again if I have the chance again
Stayed 7 nights in Aug 2025

8/10 Good

Dawud William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time and stay at the Pullman.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammed S

Stayed 4 nights in Sep 2025

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value and great staff, they work hard to help and support, even beyond there standard duties. For men Haram ıs 5 minutes walking dıstance, however, for the ladies the Haram’s entrance is about 15-minute walks. Upon checking out they told us that they provide transportation. To conclude overall it is an excellent place to stay at the Madinah
Stayed 2 nights in Sep 2025

10/10 Excellent

Fahim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Mohammed Zaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Seif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels especially the suites, very convenient if you have family, housekeeping Top notch! Monir in housekeeping took care of our needs in the best possible manner, you are appreciated!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Azmat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 8 nights in Aug 2025

8/10 Good

Gette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great experience
Stayed 5 nights in Sep 2025

10/10 Excellent

Huma

Liked: Cleanliness, staff & service, property conditions & facilities
Need women leg and foot massage person available
Stayed 3 nights in Aug 2025

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice experience

The hotel was very organized. Despite a late check-in we got the rooms we had booked. We got the Haram view room, which is definitely worth the money. The staff is very friendly. We will stay here again whenever we visit Madinah.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 4 nights in Aug 2025

10/10 Excellent

Seif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Tauseef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Al Masjid an Nabawi

I have stayed at Pullman ZamZam Madina twice now and loved it each time. This is a big hotel and always has rooms available for good pricing. The location is very good for general access to Al Masjid an Nabawi and this hotel is located to the south side of the masjid. The women's entrance is to the north side and is a longer walk for women. If you have women in the family who struggle with walking, I would look at the hotels located north of the masjid. The women in my family were content with this location and we just left the hotel earlier to get to where we wanted to accordingly. The breakfast is pretty good, have to pay extra for it but it's definitely worth it. The staff is great and courteous throughout the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Humera

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfortable stay, the hotel has a perfect location from the haram (Masjed Al-Nabawi and AL-Baqie). The rooms were spacious, clean, and in good condition. Lefts were always available, which was a plus compared to other hotels. The only comment I do have is regarding other guests. It was unpleasant to walk in the corridor to my room and find plates, a tray with some food, glasses or trash bags next to some rooms. This wasn't very pleasant, and the hotel admin should be strict on this matter. Guests can keep their empty plates, trays and trash in the room for the next day or call room service to collect it. I am not talking about one room; unfortunately, this was a common practice that has to be addressed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anuja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 3 nights in Aug 2025