8/10 Good
Bashar, Victoria
13 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in one of the safest neighbourhoods of Medellin, The Laureles. If you are looking for any type of food or drink, google it and you will find it 3-10 minutes walking away from this hotel. For example, the famous Mondongo restaurant is 7 minutes walking in a straight line. Any type of Colombian or western coffee is 3-5 minutes walking away. The Unicentro Shopping Mall is 15 minutes walking away. The hotel decoration is amazing … I loved the fish tank and guest sitting area on the second floor. The daily free buffet breakfast was very good … average compared to other hotels. My only issue is that the lead servant insists on serving hot drinks by himself. He did not allow to pour my own coffee. Oh… I forgot … the coffee is tasteless … hence, I opted to hot chocolate. The room is clean … the bed cover had a stain on it. There is an air condition unit and TV. There is a mini fridge. I liked the washroom despite the awkward shape. My biggest two issues with the room are: there is no Safe 😢 … and the room does not have windows and when you turn off the only light in the room which is the ceiling light, it is very dark and you cannot see anything. I encourage the property management to add a safe in the room and add a table light. Maybe property management needs to sleep a night in the room to live my experience. The reception staff were very friendly. Though, no one speaks English.
Bashar
Stayed 4 nights in Apr 2025