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Stunning views from the hotel overlooking the lake and the temples. The staff from reception to room service are very courteous. Will definitely consider for next trip to Anuradhapura.

A solid choice in Anuradhapura that caters to tour groups, especially. Nice staff, clean and basic rooms, with nice little balconies, many of which overlook the terrific pool. Would recommend avoiding the meh dinner buffet and order off the menu instead. Well located, and staff made a great recommendation for local driver and guide.

The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb.

Clean and friendly service

Disappointing Stay – Not as Advertised This hotel looked great in the Expedia photos, but upon arrival, it was a completely different story—false advertising at its finest. The property looked nothing like the pictures, and mosquitoes were a major issue throughout our stay. Right away, we encountered problems with the hot water in our room. After multiple calls to the front desk and waiting for maintenance, it took hours to fix, and even then, we only had lukewarm water. The entrance was dirty, the towels were old, and there were no amenities provided. The bed was okay, but that’s about the only positive thing I can say. Definitely not worth the stay.

Excellent and very helpful staff Thank you to the ladies at the front desk. My front view was a little pond where you will hear a chorus of frog ensemble playing their evening symphonies and in the morning beautiful wading birds warming up for the day.