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Swissôtel Makkah

5.0 star property

Photo gallery for Swissôtel Makkah

A hotel room with a large window offering a view of a historic mosque complex.
Junior Suite (Kaaba)
Exterior
Lobby sitting area
Premier Room, 1 King Bed (Kaaba)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room (Quad bed, City)

A hotel room with three beds, a desk, a TV, and a large window offering a city view.

Classic Room (Quad bed, City)

7.4 out of 10
Good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room (Quad bed, Haram Partial View)

A hotel room with two beds, a desk, a TV, and a window with a city view.

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (City)

A hotel room with three beds, a desk, a TV, and a large window with curtains.

Classic Room, 3 Single Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (Kaaba)

A hotel room with three beds, a desk, a TV, and a large window offering a city view.

Classic Room, 3 Single Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (City)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Classic Room, 2 Single Beds (City)

8.4 out of 10
Very good
(46 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (Haram Partial View)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Classic Room, 2 Single Beds (Haram Partial View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (Kaaba)

A hotel room with two beds, a desk, a TV, and a large window offering a city view.

Classic Room, 2 Single Beds (Kaaba)

8.6 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (City)

A hotel room with a large bed, a desk, a sofa, and a TV. There is a view of a cityscape through large windows.

Junior Suite (City)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Haram Partial View)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite (Haram Partial View)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Kaaba)

A hotel room with a large bed, a desk, a sofa, a TV, and a view of the city.

Junior Suite (Kaaba)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed (Kaaba)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed (Kaaba)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View)

Royal Suite (Kaaba View)

  • 323 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

55-inch Smart TV with satellite channels, TV
Swissôtel Al Maqam Makkah
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$236
includes taxes & fees
9 June - 10 June
Swissôtel Al Maqam Makkah

About the area

Makkah

Swissôtel Makkah is centrally located in Makkah, a 4-minute walk from Great Mosque of Makkah and 5 minutes by foot from The Clock Towers. .This luxury hotel is 1.6 mi (2.5 km) from King Fahad Gate and 2.6 mi (4.2 km) from Souk Al-Khalil.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • The Clock Towers - 5 min walk - 0.5 km
  • Well of Zamzam - 5 min walk - 0.5 km
  • King Fahad Gate - 6 min walk - 0.6 km

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Dunkin' Donuts - ‬4 min walk
  • ‪Dar Basma - ‬4 min walk
  • ‪Mövenpick Al-Nasim Restaurant - ‬1 min walk
  • ‪AL-DIWAN الديوان - ‬1 min walk
  • ‪ركن القهوة - ‬3 min walk

About this property

Swissôtel Makkah

Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 1487 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this Art Deco hotel include a hair salon, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Swissôtel Makkah has a restaurant on site.
Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 241.5 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1027 reviews
Rating 8 - Good. 153 out of 1027 reviews
Rating 6 - Okay. 62 out of 1027 reviews
Rating 4 - Poor. 19 out of 1027 reviews
Rating 2 - Terrible. 41 out of 1027 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Md Ali

Liked: Cleanliness, amenities, property conditions & facilities
It was good !
Stayed 5 nights in Feb 2026

10/10 Excellent

MARAM

Liked: Cleanliness, amenities, property conditions & facilities
It’s one of the best
Stayed 1 night in Feb 2026

10/10 Excellent

Hisham

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 4 nights in Feb 2026

10/10 Excellent

Sea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good Service
Stayed 3 nights in Feb 2026

6/10 Okay

Nabeel

Travelled with family
Liked: Staff & service, amenities
We have been staying at this hotel 2014 but the quality of the rooms and buffet has been going down every time we visit. We informed the hotel management on our last visit but instead of getting better it has gine down.
Stayed 5 nights in Jan 2026

10/10 Excellent

Saifur

Stayed 6 nights in Jan 2026

8/10 Good

MAHIR

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel is decent, staff is very helpful and friendly. The location is perfect, only steps away from Kaaba and connected to clock tower mall. Rooms are not up to the standard of the price you pay. Room was very damp and humid even with AC. Rooms are small and tight and there was cigarette smell throughout. Breakfast was decent but nothing special. Honestly for the high price tag you want to expect more. The price is only for the location but honestly Jabal Omar hotels are also easy walking distance and half the cost.
Stayed 5 nights in Feb 2026

10/10 Excellent

Abu

Stayed 3 nights in Feb 2026

10/10 Excellent

Imran

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Dec 2025

10/10 Excellent

Ayman

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect
Stayed 2 nights in Jan 2026

8/10 Good

fadi

Stayed 1 night in Feb 2026

10/10 Excellent

SYED MAHMOOD

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Saleh

Stayed 6 nights in Jan 2026

10/10 Excellent

Suheyb

Stayed 2 nights in Feb 2026

10/10 Excellent

Hafizur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, the staff were friendly and welcoming.
Stayed 6 nights in Jan 2026

10/10 Excellent

Shoaib

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service from hotel Swissotel.
Stayed 7 nights in Jan 2026

10/10 Excellent

Haddijatou

Stayed 3 nights in Nov 2025

10/10 Excellent

Mubark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very comfortable room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hizam Nagi

Liked: Cleanliness, amenities, property conditions & facilities
Great staff friendly quick service really 5 stars
Stayed 4 nights in Jan 2026

10/10 Excellent

Adesola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
High quality room. I particularly love the kabba view which I chose. Staff could be more attentive
Stayed 3 nights in Jan 2026

10/10 Excellent

Bilal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at this property. They have good breakfast buffet style with staff always ready to help. Highly recommend this place. The hotel is in the clock tower so exits directly to the clock tower mall and food courts. The second exit directly takes you to the haram. We had a side view of Kaaba which was worth it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and location, near the Masjid al Haram and an elevator away from the Clocktower.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mohammad S

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and lot of options for breakfast for buffet. Little expensive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Stayed 4 nights in Jan 2026

10/10 Excellent

Ali

Stayed 4 nights in Jan 2026