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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Meeting facility
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Jabal Omar, Makkah, 21955
  • Place, Souk Al-Khalil
    ‪3 min walk‬
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

Queen Room

  • Sleeps 3

Deluxe Triple Room with Haram View

  • Sleeps 3

Accessible Queen Room

  • Sleeps 2

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 4
  • 3 Single Beds

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 3 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Single Beds

Deluxe Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 6 sq m
  • Sleeps 5
  • 4 Single Beds

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 2 Single Beds, Non Smoking

  • Desert view
  • 7 sq m
  • Sleeps 4
  • 2 Single Beds

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • Sleeps 4
  • 2 Single Beds

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 6
  • 2 Single Beds

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 21 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Single Beds

Executive King Suite

  • Sleeps 4

Deluxe Quadruple Room with Haram View

  • Sleeps 5

Three Single Beds Guest Room

  • Sleeps 3

Executive King Suite With Haram View

  • Sleeps 4

Triple Room

  • Sleeps 4

Similar properties

About the area

Makkah

Hilton Hotel & Convention Jabal Omar Makkah is centrally located in Makkah, a 3-minute walk from As-Haabee Exhibition and 13 minutes by foot from Alkhalil Courtyard. .This luxury hotel is 0.7 mi (1.2 km) from Souk Al-Khalil and 0.8 mi (1.3 km) from Great Mosque of Makkah.

What's nearby

  • Souk Al-Khalil - 3 min walk - 0.3 km
  • Great Mosque of Makkah - 8 min walk - 0.6 km
  • King Fahad Gate - 8 min walk - 0.6 km
  • The Clock Towers - 9 min walk - 0.7 km
  • Kaaba - 11 min walk - 0.9 km

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬4 min walk
  • ‪Hyatt Regency Lobby - ‬4 min walk
  • ‪ALBAIK | البيك - ‬14 min walk
  • ‪لحظة كيف - ‬5 min walk
  • ‪Executive Lounge - ‬7 min walk

About this property

Hilton Hotel & Convention Jabal Omar Makkah

Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 764 air-conditioned rooms featuring refrigerators and minibars. 49-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Al Mustafa, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Makkah? This hotel has 17760 square feet (1650 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Al Mustafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azure - This fine-dining restaurant specializes in Indian cuisine. Open daily.
Sahtein - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (SAR 230 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: SAR 75 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Mustafa
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (17,760 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001038

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location steps away from Masjid AlHaram. Breakfest food was great. Hotel staff member Ricky is amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Ali, Bowling Green

Liked: Cleanliness, amenities, property conditions & facilities
Nice stuff, 5 starts hotel
Stayed 5 nights in Dec 2025

4/10 Poor

Kazi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower water leaked onto the bathroom floor, wasn't as clean you expected from Hilton, and breakfast options were not in line with Hilton brand.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanullah

Stayed 4 nights in Dec 2025

4/10 Poor

Samay

Disliked: Cleanliness, property conditions & facilities
Not very clean rooms. Stained furniture and moldy washroom. Very noisy due to the construction outside.
Stayed 1 night in Dec 2025

2/10 Terrible

Muhammad

Stayed 3 nights in Dec 2025

10/10 Excellent

Ekramul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Dec 2025

10/10 Excellent

Yazid Abubakar

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean Tnx Mr sakib hard working he make sure the rooms are always clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Muhammad

Stayed 2 nights in Dec 2025

10/10 Excellent

Atif

Stayed 4 nights in Dec 2025

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent in all areas of the hotel. The locstion was fantastic and breakfast spread was decent. The cafe was exceptional with some lovely choices of cakes, sandwiches and coffee.
Stayed 5 nights in Dec 2025

2/10 Terrible

nader, irbid

Disliked: Cleanliness, amenities, property conditions & facilities
flights with luggage from amman to jeddah and i surprised when i came bake from jeddah to amman my booking without luggage i don’t how or i don’t know what and where the logic …!! in the i paid 350$ for air fly to bring my luggage back i don’t know what i said !! this cheating i think or fraud or laying i don’t know what i can do i will try my best to tell all my friends to give very bad reviews
Stayed 3 nights in Dec 2025

10/10 Excellent

Irfan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet can be better and faster
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Connecting rooms - spacious, clean, excellent view of haram. Many lifts, never needing to wait. Amazing breakfast, best we've had in makkah, also amazing dinner
Stayed 4 nights in Dec 2025

10/10 Excellent

S M Kamrul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean, daily make-up, amazing buffet breakfast, 5 mi walk to haram (gate 66-74)
Stayed 4 nights in Dec 2025

10/10 Excellent

Saad, Redmond

Stayed 2 nights in Dec 2025

10/10 Excellent

Marawan, philadelphia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, good food and very nice staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Randa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 1 night in Dec 2025

10/10 Excellent

ramadan

Liked: Cleanliness, amenities, property conditions & facilities
👍excellent Hotel and excellent service
Stayed 5 nights in Dec 2025

10/10 Excellent

MOHAMMAD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location Clean room. Friendly & helpful staff. Shower lacks pressure !
View from our room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hamza

Stayed 3 nights in Dec 2025

10/10 Excellent

Basman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

8/10 Good

Israr

Liked: Cleanliness, staff & service, property conditions & facilities
Late check out was difficult. We paid 400 riyal for extended stay upto 4 pm.
Stayed 3 nights in Dec 2025

8/10 Good

Rashid

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was very nice and clean. Food offered in Breakfast was excellent! It was pretty pricy though.
Stayed 2 nights in Dec 2025

8/10 Good

Sajida, Thunder Bay

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was excellent. We’re offered upgrade to a beautiful suite with Haram view. Only downside was that no shuttle available to and from Haram which was important for us because of special needs.Overall very nice stay and heavenly experience watching Masjid-al-Haram right from the comfort of our room.
Stayed 3 nights in Dec 2025