See all properties
Save

Hotel Playa Mazatlan

3.0 star property

Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, pool loungers
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Terrace/patio
5 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • All-inclusive

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪8 min walk‬
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

7.6 out of 10
Good
(38 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

1 bedroom, premium bedding, in-room safe, desk

Habitacion Estandar solo hospedaje

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

1 bedroom, premium bedding, in-room safe, desk

Habitación estándar todo incluido

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers

Viaggio Resort Mazatlán

  • Pool
  • All-inclusive
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, (1663)
The price is AU$168
for 1 room
includes taxes & fees
10 July - 11 July
Viaggio Resort Mazatlán

About the area

Mazatlán

With a stay at Hotel Playa Mazatlan in Mazatlán (Zona Dorada), you'll be a 2-minute drive from The Mazatlan Malecón and 6 minutes from Mazatlán Aquarium. .This beach hotel is 4.3 mi (6.9 km) from Plaza Machado and 4.6 mi (7.4 km) from Olas Altas Beach.

What's nearby

  • The Mazatlan Malecón - 8 min walk - 0.7 km
  • El Cid Country Club Golf Course - 17 min walk - 1.4 km
  • Teodoro Mariscal Stadium - 5 min drive - 2.7 km
  • Cerritos Beach - 7 min drive - 4.6 km
  • Mazatlán Aquarium - 7 min drive - 3.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬4 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster Bar - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Vittore - ‬3 min walk

About this property

Hotel Playa Mazatlan

Family fun on the beach, with 5 outdoor pools, near Mazatlán Aquarium
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 400 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Terraza, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
La Terraza - This beachfront buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Casa Roberto - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Georginis Restaurant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
US George Sports Bar - This sports bar serves light fare only. Open daily.
CAPITAN JACK - This family restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Damon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
pros-friendly service, price and location. cons-very hard beds, Loud Mexican Bands playing all day on the beach. Vendors constantly bugging you to buy something. Very few staff speak any english.
Stayed 7 nights in Mar 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice older, well maintained property. My third time here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jesse

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. They were very accommodating. The buffets were not great, but the streets have lots of great restaurants and night life. Beachs were clean and beautiful. Rooms were exceptional, aside from the little bit of noise that was heard from the windows being slated in the halls. I will be returning to this hotel for sure
Stayed 6 nights in Mar 2025

6/10 Okay

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great but constant noise by very loud brass bands standing right at the beach property line made it impossible to relax. As soon as one band finished after 30 min another band showed up within 3 minutes. This went on from noon to 8.30pm every day. Beach vendors allowed 10 feet inside the roped boundary too. I do purchase from the vendors but I do it on the beach side of the rope.
Stayed 7 nights in Mar 2025

10/10 Excellent

BLANCA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful. I will definitely stay again perfect for families. They have more than five pools. I didn’t even get to explore the other side of the hotel but overall everything is walking distance.
Stayed 5 nights in Mar 2025

4/10 Poor

Jacqueline

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel has a great location and beautiful beach front. This is about all that we liked about the hotel. The rooms are old and need maintenance. The ac leaked our sink didn't drain and we sometimes didn't get replacement towels or bath mats. The beach is loud and thats to be expected since there are bandas at the beach but they let guests run around yelling and ddinking all night. We called at 1am to ask them to ask the other people to quit making noise in the common areas. This was the loudest most uncomfortable hotel.
Stayed 7 nights in Mar 2025

4/10 Poor

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
There are constantly four brass bands playing on thr beach at once. It was so very loud and obnoxious. Very limited food options and the food was just okay. The same things over and over. The property is beautiful but we will never stay there again.
Stayed 8 nights in Mar 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property and beach. Rooms are dated but clean. Beds are comfortable… average resort food.
Stayed 2 nights in Mar 2025

10/10 Excellent

ALEJANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice! Love the location ! It was close to La zona dorada, where all the restaurants were close and walking distance
Stayed 6 nights in Mar 2025

10/10 Excellent

Jany

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the warm swmming pool, but there is no hot tub for the family only adults
Stayed 2 nights in Mar 2025

8/10 Good

Taylor

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
friendly staff, great location, warm pools, cooler pools, kids club, great beach location.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kaleb Valenzuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of restaurants and shops walking distance
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Been to Mazatlan 6 times now and have stayed here 4 of the times. I will always stay here because the staff is friendly and the views are amazing. Very clean property :)
Stayed 4 nights in Mar 2025

10/10 Excellent

Maddison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely stunning. You can tell they care about their space, and the greenery is amazing. Things to remember: you’re staying on a main beach with a lot going on. If you’re looking for something quiet and relaxing, this part of Mazatlan may not be what you’re looking for. That being said, we loved the bandas on the beach, the service, and overall people were so friendly and fun to be around. I hope I can return again, we loved Hotel Playa Mazatlan.
Stayed 7 nights in Mar 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo súper bien !
Stayed 5 nights in Mar 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Rene

Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Good
Stayed 3 nights in Mar 2025

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, very good buffet, very clean, very beautiful beach, very friendly staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Roxanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely stunning for my liking Rustic look my favorite, exactly what I was looking for . It was impeccably clean, room service on top of everything, clean towels, and sheets daily ,with beautiful pools that were perfect for relaxing. The food was delicious, offering a variety of options that catered to every taste in my little family .The staff were incredibly friendly and attentive, making the entire stay even more enjoyable. Overall, it was a fantastic experience that I would highly recommend.,
Stayed 7 nights in Feb 2025

6/10 Okay

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Playa was nice, it has beautiful pools and the buffet breakfast included with our reservation was great! Had a wonderful time and can’t wait to go back. Our only complaint was that we weren’t happy with the room that we had and it took a few days to get a new one.
Stayed 14 nights in Feb 2025

10/10 Excellent

Gilberto

Stayed 3 nights in Feb 2025

4/10 Poor

Lisa

Disliked: Staff & service, amenities, property conditions & facilities
This hotel is just okay. There is a lot of potential, but it’s due for a heavy renovation. There are quite a few pools, but only a few had lounge chairs around them and were quite loud (kid pool, loud DJ music, waterfalls). The beach is nice, but bands play very loud music in front of the chairs all day. This is definitely not the place for a quiet, relaxing trip. The location is good, as you can walk to restaurants, but it’s very loud at night. Rooms are poorly insulated for sound, so you can hear the music at the bars nearby and from people down the hall. The staff were kind, but not very helpful. They wouldn’t make a call for a spa appointment for me and don’t have basic essentials like toothpaste. The property is generally clean. The beds only have a very light blanket on them and I had to use the spare blanket in the closet, that looked 30 years old and smelled awful. I asked for a new one and it wasn’t much better. A few highlights: the breakfast is really good, and there is a shower available in the main space if your flight leaves after you check out (though you aren’t allowed to use a towel). Not the worst place I’ve been to, but I wouldn’t return unless I was looking for a party type vacation.
Stayed 4 nights in Feb 2025