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Hotel Playa Mazatlan

3.0 star property

Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
Front of property
Garden
5 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Place, Sea Shell City Museum
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪7 min walk‬
  • Place, The Mazatlan Malecón
    ‪14 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Deluxe with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • Free Wi-Fi

View all photos for Habitacion vista al jardin no reembolsable

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion vista al jardin no reembolsable

8.2 out of 10
Very good
(28 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion vista al mar no reembolsable

Beach/ocean view

Habitacion vista al mar no reembolsable

8.8 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion 1 cama king todo no reembolsable

Habitacion 1 cama king todo no reembolsable

Habitacion 1 cama king todo no reembolsable

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Habitacion de lujo no reembolsable

Habitacion de lujo no reembolsable

Habitacion de lujo no reembolsable

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

8.2 out of 10
Very good
(45 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

8.0 out of 10
Very good
(47 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion vista al jardin reembolsable

Habitacion vista al jardin reembolsable

Habitacion vista al jardin reembolsable

  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Garden View

  • Garden view
  • 25 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Sea View

  • Sea view
  • 25 sq m
  • Sleeps 4
  • Free Wi-Fi

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Reception
Viaggio Resort Mazatlán
Zona Dorada
  • Pool
  • All inclusive plans available
  • Kids’ pool
  • Water slide
4.5 out of 5, Wonderful, 2,022 reviews
The price is AU$149
includes taxes & fees
3 June - 4 June
Viaggio Resort Mazatlán

About the area

Mazatlán

With a stay at Hotel Playa Mazatlan in Mazatlán (Zona Dorada), you'll be within a 10-minute walk of The Mazatlan Malecón and Sea Shell City Museum. .This beach hotel is 4.6 mi (7.4 km) from Olas Altas Beach and 0.1 mi (0.2 km) from Punta Camaron Beach.

What's nearby

  • Sea Shell City Museum - 5 min walk - 0.4 km
  • Punta Camaron Beach - 7 min walk - 0.6 km
  • The Mazatlan Malecón - 14 min walk - 1.1 km
  • Playa Brujas - 15 min walk - 1.3 km
  • El Cid Country Club Golf Course - 7 min drive - 2.7 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬3 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster bar - ‬2 min walk
  • ‪Pinups Fun & Grill - ‬2 min walk

About this property

Hotel Playa Mazatlan

Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 400 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at La Terraza, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
La Terraza - This beachfront buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Casa Roberto - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Georginis Restaurant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
US George Sports Bar - This sports bar serves light fare only. Open daily.
CAPITAN JACK - This family restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

Dining availability limited at one or more venues

Entertainment

Onsite entertainment and activities

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 6 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Hotel Mazatlan

Hotel Mazatlan Playa

Hotel Playa

Hotel Playa Mazatlan

Mazatlan Hotel

Mazatlan Hotel Playa

Mazatlan Playa

Playa Hotel Mazatlan

Playa Mazatlan

Playa Mazatlan Hotel

Hotel Mazatlan Mexico Playa

Mazatlan Inclusive Inclusive

Hotel Playa Mazatlan

Hotel Playa Mazatlan - All Inclusive Mazatlan

Hotel Playa Mazatlan - All Inclusive All-inclusive property

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lucio

Stayed 3 nights in Dec 2025

10/10 Excellent

Larry Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the resort, location, ocean view room. Breakfast buffet s bonus.
Ocean and pool view
Stayed 10 nights in Feb 2026

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good not until somebody took one of our towel and we got charged for it. We tried to tell them it’s not our fault that one of their staff took it. Be aware of leaving your staff unattended!
Stayed 2 nights in Feb 2026

8/10 Good

Raelynn

Travelled with partner, Travelled with group
Liked: Cleanliness
Fantastic pool and the beach staf
Stayed 7 nights in Feb 2026

4/10 Poor

Louise

Travelled with partner
Hotel is very spread out. We did not like that you could not get bottled water or a drink until 11:00 a.m. because that is when the bar opens even while having breakfast, no bottled water. Could not get toast, no toaster. Could not get latte etc while having breakfast or lunch etc because there is no machine anywhere that you can push a button and get different coffees. Coffee pot in room, which you have to ask for, requires opening the bag and pouring the coffee grounds into the small filter and hope the grounds do not get under the filter otherwise, you have a bunch of coffee grounds in your cup. Really cheap. Due to the age of the hotel, a large part is the old dark tiles which echos. The staircases in the older area are quite dark and it is hard to see the stairs. That was a big complaint we heard from a lot of olderish people. Food overall not bad. It definitely caters to Mexicans and the breakfast is a lot of the same. The location of the hotel is between 2 public pathways so you have a lot of locals setting up umbrellas. You also get a lot of Mariachi bands right in front of the hotel sometimes 2 or 3 bands at the same time which will play well after dark. Staff overall were quite nice, you play a lot of charades because they don't speak english. We would not go back to this hotel.
Stayed 9 nights in Feb 2026

6/10 Okay

Rosa Isela Rosas De

Stayed 8 nights in Feb 2026

8/10 Good

Deena Da

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was exceptionally nice & courteous, food was good. My only complaint would be the mariachi bands that compete on the beach in front of the resort everyday. Very loud & annoying.
Stayed 14 nights in Jan 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and lovely! Planning to return.
Stayed 5 nights in Feb 2026

8/10 Good

Serenity Faith

Stayed 4 nights in Feb 2026

8/10 Good

Aleda Joan, Campbell River

Liked: Cleanliness
Pros were Cleanliness, staff, location, beach, quiet room and bed in the north tower. Cons, buffet food no hot, bands loud in afternoons at the beach area, drinks not great, wish I would have NOT done the all inclusive.
Stayed 10 nights in Feb 2026

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was absolutely amazing. Food at the buffet was ok, the ala carts were better but the reservation process was frustrating. Pool bar wasn’t open as advertised. Lounge chairs were far and few between, also very uncomfortable. No sound proofing, hallways were very echoey and loud. We were on our honeymoon (which they were aware of) and we were put on a floor with loud young families and young party people. Nightly entertainment was very disappointing. Birds everywhere in the buffet and pools. We will not stay there again or recommend it to anyone
Stayed 14 nights in Jan 2026

10/10 Excellent

John Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Staff is incredible, great location, great beach!
Stayed 28 nights in Jan 2026

10/10 Excellent

Eleanore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This 80 year old hotel is in a great area my room faced the ocean and the beautiful waves crashing like a lulaby at night. The room was clean and comfortable a bit musty smelling becausec of the dampness but that went away with the patio doors open and sunlight in the room. I loved the 9 pools the lovely plantings the excellent staff the aquafit and the complementary breakfast buffet. Right on the beautiful beach . Great for families and holidayers
Stayed 2 nights in Feb 2026

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as advertised. Rooms clean. Everone was very friendly. Food was superb,
Stayed 9 nights in Feb 2026

10/10 Excellent

Jose Leonel

Liked: Cleanliness, property conditions & facilities
Yes, everything was clean. Good . Service.
Stayed 4 nights in Feb 2026

10/10 Excellent

Robert

Stayed 21 nights in Jan 2026

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and perfect location.
Stayed 4 nights in Jan 2026

6/10 Okay

Tony Jose

Stayed 7 nights in Jan 2026

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
I was good. I will go back. Family oriented.
Stayed 4 nights in Jan 2026

10/10 Excellent

virginia

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the design of Playa Mazatlan – – the low rise building, the cabanas at the beach, staff are very friendly and a great location with ocean view room. We enjoyed the breakfast of a large buffet selection of healthy, typical Mexican food.
Stayed 10 nights in Jan 2026

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Artemio

Liked: Amenities, property conditions & facilities
Room does need an uplift, restroom floor, corners don't get deep cleaned
Stayed 7 nights in Jan 2026

10/10 Excellent

Marcy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing!
Stayed 7 nights in Jan 2026

10/10 Excellent

Ronald E

Liked: Cleanliness, amenities, property conditions & facilities
Good food, nice people, great views.
Stayed 21 nights in Jan 2026

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First I would like to say that Luis, our waiter in a few different venues was so incredibly sweet and welcoming and made you feel at home anywhere he was working. What a fantastic guy! Carmen, the lady who cleaned our room was so nice, she gave us a little hug goodbye on our last day. Overall, the staff was very friendly - but there were definitely people that stood out and went out of their way to take care of you. The beach at the hotel was awesome. The water was very inviting!!! While I expected there to be people selling items on the beach, the Bandas were unexpected, and while not to our taste, the problem was how LOUD they played when they would stop. For food, definitely find Casa Roberto, it was a very pleasant dining experience, and make reservations for the Italian and Brazilian Swords nights. We also liked the cafe above the pool in the morning for coffee and pastries. Overall, we had a very nice time.
Stayed 8 nights in Jan 2026