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DoubleTree by Hilton Mazatlan

4.0 star property

Photo gallery for DoubleTree by Hilton Mazatlan

On the beach, beach towels
4 outdoor pools, pool umbrellas, pool loungers
Sports facility
Restaurant
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Place, Playa Brujas
    ‪14 min walk‬
  • Place, Punta Camaron Beach
    ‪19 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪5 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

8.8 out of 10
Excellent
(54 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(62 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

8.4 out of 10
Very good
(44 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

8.4 out of 10
Very good
(42 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Oceanfront

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Two Double Room with City View

  • Sleeps 4

Mobility Accessible Queen Room with Roll In Shower

  • Sleeps 2

Ocean Front Deluxe Queen Room

  • Sleeps 2

Ocean Front Deluxe Two Double Room

  • Sleeps 4

Junior Queen Suite with City View

  • Sleeps 2

Junior Two Double Suite with City View

  • Sleeps 4

Ocean Front Junior Two Double Suite

  • Sleeps 4

Ocean Front Junior Queen Suite

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

Deluxe Queen Room With City View

  • Sleeps 2

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The price is AU$148
includes taxes & fees
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Viaggio Resort Mazatlán

About the area

Mazatlán

With a stay at DoubleTree by Hilton Mazatlan in Mazatlán (Zona Dorada), you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. .This beach resort is 5.4 mi (8.7 km) from Olas Altas Beach and 0.6 mi (1 km) from Playa Brujas.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 14 min walk - 1.2 km
  • Punta Camaron Beach - 19 min walk - 1.6 km
  • Sea Shell City Museum - 4 min drive - 2.3 km
  • The Mazatlan Malecón - 5 min drive - 3.1 km
  • El Cid Country Club Golf Course - 5 min drive - 2.0 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Le Frolle - ‬4 min walk
  • ‪La Concha Restaurant - ‬3 min walk
  • ‪Sunny Buns - ‬5 min walk
  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬1 min walk

About this property

DoubleTree by Hilton Mazatlan

DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 281 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a steam room. Additional amenities at this resort include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Covered parking on site (MXN 100 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Covered self parking fee: MXN 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

thelocal Hotels Mazatlan Hotel

thelocal Hotels Hotel

thelocal Hotels

thelocal Hotels Mazatlan

DoubleTree by Hilton Mazatlan Resort

DoubleTree by Hilton Mazatlan Mazatlán

DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 897 out of 1596 reviews
Rating 8 - Good. 355 out of 1596 reviews
Rating 6 - Okay. 181 out of 1596 reviews
Rating 4 - Poor. 92 out of 1596 reviews
Rating 2 - Terrible. 71 out of 1596 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Seandria

Hard to get comfortable, the rooms needed some maintenance and the restaurants needed more staff. This is not a typical double tree that I’m use to staying at. We picked this hotel because of free valet services, restaurant options and being a Hilton Honors member, however that was not provided as advertised. Disappointed , so we moved to another hotel. Made us questioned why even be Hilton Honors member???
Rails rusted
Pool needed servicing, the crew was working on 1/2 the pools. So they were closed
Stayed 3 nights in Jan 2026

8/10 Good

Juan

Stayed 4 nights in Jan 2026

10/10 Excellent

Sandra

Stayed 2 nights in Jan 2026

8/10 Good

Martin

Stayed 2 nights in Jan 2026

10/10 Excellent

Edric

Great staff, grea
Stayed 2 nights in Jan 2026

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 3 week stay was GREAT, staff was unbelievable and understanding.
Stayed 21 nights in Dec 2025

2/10 Terrible

Leslie

Disliked: Cleanliness, amenities, property conditions & facilities
I never stayed at that hotel in Mazatlan.
Stayed 1 night in Jan 2026

10/10 Excellent

santiago

Stayed 1 night in Jan 2026

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and the staff was excellent.
Stayed 7 nights in Jan 2026

10/10 Excellent

Melanie Guadalupe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room service, I liked coming back to a tidy bed!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ricardo, Austin

Great room, amazing view, great location
Stayed 1 night in Dec 2025

6/10 Okay

Catherine Mary

Liked: Cleanliness
Stayed 7 nights in Dec 2025

10/10 Excellent

Iris

Stayed 3 nights in Jan 2026

10/10 Excellent

Elvia

Stayed 1 night in Jan 2026

10/10 Excellent

Eliezer Ed Campos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The attention we got from all the staff was amazing. The quality of the food was excellent and the whole experience was awesome! The room was always clean and we felt like being at home!
Stayed 14 nights in Dec 2025

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Needs maintenance needs a lot of improvement on the room sofa and sofa pillow need to be changed. They were dirty and smell .
Stayed 6 nights in Dec 2025

6/10 Okay

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The television don’t work properly and the restroom was dirty and leaking water
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose De Jesus

Excelente
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from balcony. Large modern room. some maintenance needed around pools.
Stayed 14 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 1 night in Jan 2026

8/10 Good

Ron A.

Stayed 9 nights in Dec 2025

10/10 Excellent

Gabriela

Stayed 4 nights in Dec 2025

8/10 Good

Yaneli

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very welcoming. I really enjoyed the spa services. The only bad thing is that out of the three elevators, one was out of service the whole time and the elevators took quite a while to get through the floors and there were no options of guest taking the stairs to make moving up and down the facility a bit quicker.
Stayed 5 nights in Dec 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness
Very courteous staff. Everything was clean. The pool was great. Great beach access. Convenient location for getting around. Would stay again
Stayed 6 nights in Dec 2025

6/10 Okay

Irena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nice pool and balcony view but hotel is dirty and does not meet Hilton standards. Our bathroom sink was clogged and issue was not adressed. One elevator is broken so it takes a very long time to get elevator. Water filter not functional (drop by drop). Needs more vegetation on the hotel grounds. I liked that it was quiet at night and no nightclubs in the area.
Stayed 10 nights in Dec 2025