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Diamond Bay

3.5 star property

Photo gallery for Diamond Bay

Terrace/patio
Studio | Private kitchen
Lobby
Beach nearby
Junior Suite, 2 Queen Beds, Non Smoking | Balcony view

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100
  • Place, Witches Beach
    ‪6 min drive‬
  • Place, Mazatlan International Center
    ‪8 min drive‬
  • Place, Cerritos Beach
    ‪12 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | Living room

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

7.0 out of 10
Good
(14 reviews)
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 52 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio

Studio

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

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About the area

Mazatlán

With a stay at Diamond Bay in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. .This hotel is 9.6 mi (15.5 km) from Mazatlán Aquarium and 11.5 mi (18.6 km) from Olas Altas Beach.

What's nearby

  • Mazagua Aquatic Park - 4 min drive - 2.0 km
  • Witches Beach - 6 min drive - 2.7 km
  • Marina Mazatlan Golf Course - 6 min drive - 3.1 km
  • Mazatlan International Center - 8 min drive - 4.3 km
  • Cerritos Beach - 12 min drive - 6.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Kelly's Bar - ‬1 min drive
  • ‪Hotel Riu Mazatlán, Sinaloa - ‬5 min drive
  • ‪The Bistro - ‬16 min walk
  • ‪La Tambora - ‬5 min drive
  • ‪La Cordeliere - ‬1 min drive

About this property

Diamond Bay

Hotel in Mazatlán with a 24-hour front desk and an outdoor pool
Diamond Bay offers 37 air-conditioned accommodations with safes and slippers. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 37 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
English breakfasts are available for a surcharge.
Diamond Bay has a restaurant on site.
Late night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at Diamond Bay are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 120 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Reviews

Diamond Bay Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 150 out of 405 reviews
Rating 8 - Good. 101 out of 405 reviews
Rating 6 - Okay. 75 out of 405 reviews
Rating 4 - Poor. 37 out of 405 reviews
Rating 2 - Terrible. 42 out of 405 reviews

Reviews

4/10 Poor

Maribel

No WiFi in rooms
Stayed 4 nights in Apr 2025

6/10 Okay

sol

Disliked: Property conditions & facilities

Poor showing

Restaurant not open. No coffee available. No ice. minimal towels. no phones in room. had to walk to front desk to ask for anything. Hotel was empty. Rooms needed upgrade.
Stayed 1 night in Apr 2025

10/10 Excellent

Olinda Nancy

Travelled with partner
Only one restaurant and it’s always close. Everything is far 215-20mins
Stayed 8 nights in Feb 2025

8/10 Good

Carolina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My cousin had her wedding here and i was terrified staying here bc of the reviews as im pretty picky and usually travel with my own sheets! So the wedding was the most beautiful wedding ever. Our room was in the main building it was huge, clean and beautiful view. Full kitchen 2 full baths, bedroom was a good size. Bed were hard but surprisingly comfortable. Only bad thing is train tracks are right next to the hotel and almost every morning at 6am it would wake us up. The hotel was dead no people except my family and i. About 30 of us. Everyone raved about their room expect one family that stayed in the villas by pool area. Those seem out dated and old so main building is the way to go. Bar was not open ever. Restaurants food was not bad but horrible service tooook forever to get our drink order, food, check even though it wasnt busy at all. Little store remains locked so when u want to go in to buy something u have to ask front desk to open it. Pool was cold but kids had a blast. House keepers where great and getting transportation was easy! I would stay again but they definitely need to work on the customer service and restaurant situation. Dont know how they stay in business with no people there. They would have made great money had the bar been open for my family that loved to drink.
Stayed 3 nights in Mar 2025

8/10 Good

Ken

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamind Bay Boutique Resort - February 2925.

A nice quiet resort on a semi-secluded beach, with the exception of a party going on at a nearby resirt. Fortunately the loud music ended by midnight. The rooms were very comfortable however the ceiling fan didn't work in one (room 108) ans the a/c wasn't working in another room we were using (room 106). The pool was clean, although the temperature was a little cool, but you adjusted after a few seconds in the water. The lounge chairs by the pool were hit or miss, and at least one broke while one of us was sitting in it. There was a limited number of chairs available, however, as there weren't too many guests, this wasn't an issue. All in all, a nice stay and we will probably go there again in the future.
Stayed 2 nights in Feb 2025

6/10 Okay

Greg, Lake Stevens

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice property for the discounted price we got but other than a bed the hotel had little to nothing to offer. Pool seemed to be losing water, it was about 12-15 inches below what was the water level at one point. No food or drink available or allowed at the pool. No WIFI accept in the lobby. Literally about 100 ft from the train tracks so plan to get up early. Not sure if it was lack of customers but them seemed to be struggling in many areas, I wish them luck
Stayed 8 nights in Feb 2025

10/10 Excellent

Agatha

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities

Uncomfortable bed unfortunately

Nice and quiet area, it’s good to drive or you’ll spend lots of time in taxis. Room was spacious and decent but the bed, sheets and pillows were really uncomfortable, hence my poor rating
Stayed 2 nights in Jan 2025

2/10 Terrible

Stuart

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant was not available as advertised no coffee available as advertised staff was very short and unhelpful, would not recommend this hotel to anyone, I usually try not to give bad reviews but this was one of the worst stays we have had
Stayed 2 nights in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

8/10 Good

Maria E

Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a ways from everything. Restaurant was never open when I was on the property. The building and grounds were lovely. View and sound of waves was wonderful.
Stayed 2 nights in Nov 2024

2/10 Terrible

Irma

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no power. They transferred me to a different hotel which was very small, dirty and very unsafe. 2 hotel guests were murdered by the elevators
Stayed 3 nights in Nov 2024

10/10 Excellent

Jared

Stayed 2 nights in Jul 2024

2/10 Terrible

zayra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty even after it was cleaned, roaches in the hallway staff was unfriendly
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Michel

Stayed 2 nights in Jun 2024

8/10 Good

Rosa Aide

Stayed 2 nights in May 2024

8/10 Good

Jesus

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Stayed 5 nights in May 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property. Staff is very friendly!
Stayed 3 nights in May 2024

8/10 Good

Andrea

Stayed 3 nights in May 2024

8/10 Good

Jose

Stayed 3 nights in Mar 2024

2/10 Terrible

Adolfo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in bad shape
Stayed 1 night in May 2024

8/10 Good

ANA, MASON CITY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Adrian

Disliked: Staff & service
Staff was rude and was difficult to get around without them policing who you were.
Stayed 3 nights in May 2024