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The beauty of the place and the kindness of their staff.

We had a perfect stay. The place was extremely clean and comfortable thank you.

Great hotel will return for a visit when back in matagalpa

Had an excellent week at the resort. If you need a quiet, relaxing break this is the place to go. There are several kilometers of hiking trails. You can also do horseback riding and be guided through the coffee making process. The rooms are comfortable and clean. Hot water is dependable. Most units have amazing views. The staff are eager to help you enjoy your stay. Especially Stanley, who is a master at the hospitality profession.

Todo

The ad says washer and dryer but when you get there they tell you it's not for guests but you can use it. I used it for one wash and it took all the water in the tank so for the rest of the day we had no water. They came to fix it and it took until 10pm the following day. The owner of the property Sebastian then claimed we were not supposed to use the washer and it was our fault the water ran out. My shirt and underwear were ruined because of sludge pumped into the washer. The owner Sebastian would not compensate for this claiming we were not supposed to use the washer. Why advertise it then? If you are told it has hot water don't believe it, it only lasts 30 seconds. The place is very run down and not clean. Pancake like pillows and sheets worn thin and no blankets. I would like to have this property removed from Vrbo but they were not much help either, siding with the owner. STAY CLEAR OF THIS PLACE, YOY HAVE BEEN WARNED. RENT AT YOUR OWN DISCRETION. I FEEL MISLED AND CHEATED AND SEBASTIAN DOESN'T CARE ABOUT ANY OF THIS EXCEPT TAKING YOUR MONEY! VRBO ALSO DOESN'T CARE into the washer. It turned out that