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Pool was freezing and hot tub was luke warm. Elevator smelled of mildew and was past its operation license and safety certificate date.. by over a month. Overall the room was clean and breakfast was okay.

I recently stayed at Grand Bear Resort at Starved Rock and unfortunately had a very disappointing experience. Check-in was extremely frustrating. Our check-in time was 4:00 PM, and we arrived around 3:35 PM to a very long line. After finally reaching the desk, we were told our room wasn’t ready and to come back later. I returned at 4:20 PM again waited in a long line only to be told the room was still not ready and to come back in another 20 minutes. We didn’t receive a room until around 5:10 PM. The first room we were given (Room 319) was completely uncleaned and a mess. We had to go back downstairs yet again to get another room. The second room was clean, but very outdated, and we even found a bug on the sink. The water park was another major disappointment. The slide and wave pool were not working, and the water was extremely cold so cold that my 7-year-old’s lips turned blue after just 20 minutes in the lazy river. There were not enough tubes available, so we had to wait a long time and take turns using one. On top of that, the water had a strange smell. To make matters worse, when you check in, kids are given a free ice cream coupon but we weren’t able to use it because checkout is at 11:00 AM and the ice cream shop doesn’t open until 12:30 PM. Overall, I’m very disappointed with our stay. The only good thing is that we only booked one night. I will not be returning.

Fitness machines worked, breakfast was very good. Pool is clean and good for small kids Place is clean and taken care of.

Clean, good beds, quiet. Limited breakfast.

Everything was good except for the cockroaches crawling every time we turned on lights. Had to empty

Room was fine. Breakfast was horrible.