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Possibly the nicest hotel I have ever stayed in. The facilities and the grounds are exquisite and the staff are above and beyond. The restaurant serves some of the most delicious food I have ever eaten.

This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!

Should have automatic access to sauna and spa given it’s a spa hotel only access is if you have a treatment for 30 mins and if over they charge you on top of having already paid for a premium treatment

Stayed at NIKO for a long weekend in mid October - we had the BEST weather (sunny and warm but not too hot) and really enjoyed our time there. The views are just stunning (definitely recommend sea-view rooms). Great service and attention to detail. Breakfast buffet is excellent and all hotel staff from reception to bar/restaurant are incredibly nice and helpful. Thanks in particular to Manos, the night receptionist for being so helpful and welcoming when I arrived so early in the morning!

Clean room and nice quiet room, all staff excellent and inviting, sea was warm, pools could have been warmer. The views from the property were very calming.

Nice hotel outside the centre of town but close enough to still get in easily and with some local shops and tavernas close by as well. Restaurant is very expensive for what it is in the evenings and even the staff are clearly embarrassed about that. OTOH they did lay on a free hot meal for late arrivals which wasn't expected but was greatly appreciated. Staff were always polite and helpful. Breakfast is good. Room was clean, well furnished and had a lovely sea view.