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Hotel Urban, a Small Luxury Hotel of the World

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Lobby
Creator video - submitted by Fancy Nanc-ista
Lobby
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Carrera San Jeronimo 34, Madrid, Madrid, 28014
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 Double Bed

View from room

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Duplex

Premium bedding, free minibar items, in-room safe, desk

Business Duplex

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Business Suite, 1 Double Bed

View from room

Business Suite, 1 Double Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Loft

Loft

Loft

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Duplex

Premium bedding, free minibar items, in-room safe, desk

Superior Duplex

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Duplex

Premium bedding, free minibar items, in-room safe, desk

Business Duplex

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Duplex

Premium bedding, free minibar items, in-room safe, desk

Duplex

9.0 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Madrid

Hotel Urban, a Small Luxury Hotel of the World is centrally located in Madrid, a 3-minute walk from Puerta del Sol and 7 minutes by foot from National Prado Museum. .This luxury hotel is 0.5 mi (0.8 km) from Plaza de Cibeles and 1 mi (1.6 km) from Museo Nacional Centro de Arte Reina Sofía.

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza de Cibeles - 8 min walk - 0.7 km
  • National Prado Museum - 8 min walk - 0.7 km
  • Plaza Mayor - 11 min walk - 1.0 km

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪La Rollerie - ‬1 min walk
  • ‪Arrocería Marina Ventura - ‬2 min walk
  • ‪La Venencia - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪La Cabaña Argentina - ‬1 min walk

About this property

Hotel Urban, a Small Luxury Hotel of the World

Hotel Urban, a Small Luxury Hotel of the World offers 96 accommodations with DVD players and minibars (stocked with some free items). Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 96 guestrooms featuring minibars (stocked with some free items) and Smart televisions. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a ballroom.
Satisfy your appetite for lunch or dinner at CEBO, a restaurant which specializes in Spanish cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Madrid? This hotel has 3240 square feet (301 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
CEBO - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Reservations are required.
Glass Bar - This cocktail bar specializes in Modern European cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 33 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 37.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CEBO
  • Glass Bar

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 37.95 per person
  • Covered self parking fee: EUR 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number HM-4457

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
A car is not required for transportation to and from this property

Property is also known as

Urban Hotel

Urban Hotel Madrid

Urban Madrid

Madrid Urban Hotel

Hotel Urban Madrid

Hotel Urban, a Small Luxury Hotel of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1000 reviews
Rating 8 - Good. 157 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

michael, Incline Village

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location. And amazing hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

samuel

Stayed 1 night in Jan 2026

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really a gem. In the center of everything, great reception with a drink, place looks amazing, spacious room and staff walking on their toes for you. We will be back!
Stayed 3 nights in Jan 2026

10/10 Excellent

Xiangyu

Liked: Cleanliness, amenities, property conditions & facilities
Overall fantastic experience, the only imperfection is drinks left by pervious tenant are still in mini bar
Stayed 2 nights in Jan 2026

10/10 Excellent

Brenda, Hialeah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, beautiful super clean rooms and staff with the best service. Will definitely come back and recommend
Stayed 6 nights in Jan 2026

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay. Sophisticated design, impeccable service, and a prime central location. The rooms are elegant and quiet, and the atmosphere feels truly luxurious. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indeed
Stayed 2 nights in Jan 2026

10/10 Excellent

Ruperto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos Santiago

Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Stayed 2 nights in Dec 2025

10/10 Excellent

Godfrey, Miami

Stayed 3 nights in Nov 2025

10/10 Excellent

Mohamed

Stayed 3 nights in Nov 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Nov 2025

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was Excelent as always
Stayed 1 night in Nov 2025

10/10 Excellent

Andre, Menlo Park

Stayed 7 nights in Nov 2025

8/10 Good

Dawn, Toronto

Stayed 3 nights in Oct 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great everything!! Love the hotel and the staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula, London

Travelled with family
Liked: Cleanliness
Pleasant staff. Very clean. Great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Juan, Tampa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very good and the room was outstanding. Well located.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Urban is a fantastic hotel! Walking distance to Gran Via, Puerta del Sol and the Prado Museum. Upscale, chic & clean. Most importantly the staff is absolutely amazing, Lydia and Lydia were super friendly and helpful. Sadly I only stayed one night but will be back, in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both the Rooftop and Lobby Bar were wonderful. reception staff and Concierge were very helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jakob Jelle, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Philip

Stayed 4 nights in Sep 2025