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Hampton Inn & Suites Madison-West

2.5 star property

Photo gallery for Hampton Inn & Suites Madison-West

Reception
Exterior
Restaurant
Reception
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
483 Commerce Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪13 min walk‬
  • Place, Elver Park
    ‪3 min drive‬
  • Place, John Powless Tennis Center
    ‪3 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

9.2 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room-Non-Smoking

  • Sleeps 3

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

King Studio Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

2 Queens Mobility/Hearing Access Tub Nonsmok

  • Sleeps 4

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 5

Mobility/Hearing Accessible King Suite with Roll in Shower

  • Sleeps 2

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Madison

With a stay at Hampton Inn & Suites Madison-West, you'll be centrally located in Madison, within a 15-minute drive of University of Wisconsin-Madison and Camp Randall Stadium. .This hotel is 8.7 mi (14 km) from Alliant Energy Center and 1.3 mi (2.2 km) from West Towne Mall.

What's nearby

  • West Towne Mall - 13 min walk - 1.1 km
  • Elver Park - 3 min drive - 2.2 km
  • John Powless Tennis Center - 3 min drive - 2.9 km
  • Walnut Grove Dog Park - 4 min drive - 3.9 km
  • University of Wisconsin-Madison - 11 min drive - 10.6 km

Getting around

  • Madison Station - 17 min drive
  • Dane County Regional Airport (MSN) - 27 min drive

Restaurants

  • ‪Culver's - ‬3 min drive
  • ‪Sushi Lover - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Portillo's Hot Dogs - ‬4 min drive

About this property

Hampton Inn & Suites Madison-West

Hampton Inn & Suites Madison-West offers 133 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 133 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and discounted use of a nearby fitness facility.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Madison-West
Hampton Inn Madison-West
Hampton Inn Stes Madison West Hotel Madison
Hampton Inn Madison-West Hotel
Hampton Inn Suites Madison West
Hampton & Suites Madison West
Hampton Inn & Suites Madison-West Hotel
Hampton Inn & Suites Madison-West Madison
Hampton Inn & Suites Madison-West Hotel Madison

Hampton Inn & Suites Madison-West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1003 reviews
Rating 8 - Good. 195 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Delbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast - yes Hot tub - Didn't use
Stayed 2 nights in Dec 2025

6/10 Okay

Maxwell

Stayed 2 nights in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and well set up, same for the bathroom. Lots of plug ins & chargers, as well as lighting. Loved the blackout shades! I do think the bed needs to be replaced & the mini fridge is very loud, some additional seating other than the office chair & ottomans, and better toilet paper. Staff was lovely and kind! Well maintained inside and outside and great hotel location!
Stayed 1 night in Dec 2025

4/10 Poor

Ferdana

Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yy
Stayed 2 nights in Dec 2025

10/10 Excellent

CAROL, Campbellsport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food that was supposed to be hot was not hot, it was cold. The pool area was clean and appeared to be well-kept but the water was a little bit cold.
Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub was working. It was the kid’s highlight.
Stayed 1 night in Dec 2025

10/10 Excellent

Clarice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and the breakfast was pretty decent. I would bring my kids back. They had fun.
Stayed 1 night in Dec 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Clean room and very nice staff!!!
Stayed 1 night in Dec 2025

6/10 Okay

Don

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Clean room. Friendly staff Very nice stay
Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Stayed 3 nights in Dec 2025

2/10 Terrible

Tamika

Stayed 1 night in Dec 2025

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night when it was -30 below. Check in was great, got an extra pillow no problem and some tea in the lobby. No weird smells in lobby or room. Minor issues knocked it down a bit. No fan in bathroom. This was strange to me. Fan grate, but no fan switch or auto on fan. No usb plugs in room to charge devices. Heater was a bit tempermental (would not turn on even at max heat for a bit, had a to fiddle about with it) Bed was a bit firmer then i'd hope but pillows were great. mini fridge in room but not microwave (though there was one in the lobby so, i guess thats fine.) Breakfast was just okay. I missed the eggs and all that was left around 9 am was breakfast sausage and hard boiled eggs. The sausage was crazy salty, i ate one and could not eat anymore. Eggs, fruit, coffee and oatmeal all good though. Maybe get a new vendor for the sausage. No noise got into our room from other rooms but due to the extreme cold we both woke up with dry throats and noses as the heat had to be on all night. Not really the hotels fault there. Overall, i would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and inviting. The breakfast food was not well heated, making it slightly off-putting. Staff are great. Didn't use the hot tub or pool.
Stayed 4 nights in Dec 2025

8/10 Good

Salvatore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes, everything was really great except the breakfast. It was okay. The bagels were stale a lot of the times, some of the food was cold and mushy. Waffles were really good
Stayed 8 nights in Dec 2025

6/10 Okay

catrina

Liked: Cleanliness, staff & service
The shower in my room didn’t get hot enough. And I could hear the kids screaming in the pool area. Other than that service was great and breakfast was wonderful.
Stayed 2 nights in Dec 2025

8/10 Good

Donald, Coconut Creek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable with the extra treat of a walk in shower. Breakfast was good. More variety for those staying more than a night would be great. The breakfast area was delightfully spacious for entertaining family for a special event.
Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Stayed 1 night in Nov 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Kristen

Travelled with family
The first room we got had NO hot water!!!! The pool area was dark and there appeared to be mold in some areas. The water was too cold for swimming. Disappointed!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Shanker

Stayed 1 night in Dec 2025

10/10 Excellent

Sari

Stayed 1 night in Oct 2025