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Room was nice, flowers on the bed, took a while to check in and out

The staff here are fantastic! I swear some of them must work 24 hour days as they are always there an available. They are quick with a smile and assistance, even in English, which was limited on the island. They were helpful in arranging transport and laundry as well as just checking in. The room was spacious, impeccably clean and the balcony was a real treat with views of the ocean and a warm breeze. I chose not to have daily service on my room, just occasional. I liked having a choice. Included breakfast had lots of options, some consistent and some that changed day to day. The crepes were delish, as was all the fresh fruit. The same kitchen and staff also serve lunch and dinner, which I took advantage of several times. The menu changed daily and everything I had was excellent and I would order again. The hotel is just up a small hill from a very busy tourist area, Ambatoloaka, which has lots of restaurants, shopping and essentials like pharmacy and ATM. It's a happening area. I'd recommend a lamp or flashlight for the dark hill walk. I always felt safe walking there alone.

We would definitely recommend the Royal Beach Hotel if you're thinking of staying in Nosy Be. As well as being a lovely, clean and enjoyable place to stay, the staff were what made it for us. Everyone from the team on reception, the dinning staff to the gardeners, everyone was incredibly friendly and welcoming. They all made sure we were well catered for. The staff also really showed up for us when our flights were cancelled. They went above and beyond to help us find alternative routes home and made sure to keep rooms for us in case our flights were cancelled again...which they were. Our only note would be, if you go for the All Inclusive package, confirm with the hotel that it includes everything you are expecting from the package. We decided against the All Inclusive on arrival and the hotel accommodated us and refunded that part of the bill. The hotel was great and there's lots to do around the area. Go for the experience and stay for the staff. Have a great time in Nosy Be.

Very nice staff and wonderful location overlooking the marina. Picturesque setting for a very comfortable and enjoyable stay.

The property and staff were friendly and helpful. The gentleman at reception was wonderful. It was awkward as soon as I checked in as the owner requested I cancel the booking and pay directly to the property due to Hotels.com/Expedia failure to pay for multiple guests over the previous month's. The option was unavailable as Hotel.com policy for cancellation was fully nonrefundable. This means I'd have to pay twice if I cancelled. The stay further detoriated upon check out as I was falsely accused of not paying for the total mini bar use. I had paid for everything drink I had from the mini bar. Yet due to a clerical error an additional 2 cans of beer were apparently not paid for after the mini bar had been restocked. As I had filled the fridge with my own ciders and purchased goods, No cans of beer were placed in the fridge only 4 bottles. I was subsequently treated as thief and spoke to in a degrading manner by the owner who threatened and also appeared to have called the police to have me jailed in his country. I will never use Hotel.com or Expedia again. Google review of 1 Star coming for the organisation! Deal with it!

Good that it was an apt so u have kitchen but rooms need some updating. Great location on beach. Some English spoken by some staff but mostly like rest of Nosy Be not so if you dont speak french or English will be hard