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Hotel Retama Machupicchu

3.0 star property

Photo gallery for Hotel Retama Machupicchu

Superior Triple Room, 3 Single Beds, Mountain View
Exterior
Front of property
Superior Triple Room, 3 Single Beds, Mountain View
Superior Triple Room, 3 Single Beds, Mountain View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪4 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪7 min walk‬

Room options

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, 3 Single Beds, Mountain View

Superior Triple Room, 3 Single Beds, Mountain View

Superior Triple Room, 3 Single Beds, Mountain View

  • Mountain view
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed

7.2 out of 10
Good
(5 reviews)
  • Mountain view
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Machu Picchu

With a stay at Hotel Retama Machupicchu in Machu Picchu, you'll be within a 5-minute walk of Aguas Calientes Hot Springs and Historic Sanctuary of Machu Picchu. .This hotel is within close proximity of Manco Capac Square and Putucusi.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 4 min walk - 0.3 km
  • Aguas Calientes Hot Springs - 7 min walk - 0.6 km
  • Butterfly House - 4 min drive - 1.9 km
  • Butterfly Farm of Machu Picchu - 4 min drive - 1.9 km

Getting around

  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪Cala - ‬3 min walk
  • ‪El Mapi - ‬3 min walk
  • ‪La Rivera Coffee Center - ‬1 min walk
  • ‪El Manu - ‬1 min walk
  • ‪Inkani Cafe - ‬1 min walk

About this property

Hotel Retama Machupicchu

Hotel in Machu Picchu, 5-minute walk to Aguas Calientes Hot Springs
Hotel Retama Machupicchu offers 20 accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

Stay in one of 20 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service. Cooked-to-order breakfasts are available daily from 5:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 5:00 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 5:00 AM to 9:00 AM for a fee: USD 5 per person

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Microwave on request
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20603725426

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Hotel Retama Machupicchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 256 out of 414 reviews
Rating 8 - Good. 91 out of 414 reviews
Rating 6 - Okay. 38 out of 414 reviews
Rating 4 - Poor. 13 out of 414 reviews
Rating 2 - Terrible. 16 out of 414 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Aroldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2025

6/10 Okay

Maribel

Stayed 1 night in Sep 2025

8/10 Good

Taha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it self was actually pretty good. Let us store our luggage while we did Machu Picchu, Quite clean, constant hot water in shower, comfy bed, but speaking about the bed i think it was 2 doubles put together to make a “king” in the matrimonial room that also had a “mountain view” which was kinda blocked, you have to step out of the room to actually get the whole view. Breakfast option was nice too. Overall 4.5/5 rating from me. Would recommend if you want something slightly nicer that wont break the bank too much
They took a special request and i appreciate that
the view
Stayed 1 night in Sep 2025

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention great place great people very comfortable and friendly people
Stayed 4 nights in Aug 2025

10/10 Excellent

GRACIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

KATHERINE, PEMBROKE PINES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent BUT the shower had mildew in the grout - pure bleach is recommended.
Stayed 1 night in Aug 2025

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed Hotel Retama. The staff are great, and the location is quiet but still near restaurants and other attractions like the hot springs.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly simply property just off of mainstreet with a view of the river and the river sound. Basic but clean rooms.
Stayed 2 nights in Jul 2025

2/10 Terrible

Swapna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The rooms are fine...but washroom and bathroom very small. Water accumulates quite quickly in the shower. Breakfast till 0800 am only... We came at around 0830...they were kinda accommodating. Was able to grab a coffee. They open the fridge to give us some bread which I think was a decent gesture.
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Wenjing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff are very helpful. They help me printed out my tickets.
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful, room was clean and the location was close to everything. There is no hot water.
Stayed 1 night in Jul 2025

10/10 Excellent

Genaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the hotel is in an excellent location with shopping and dining options nearby. The staff met us at the train station to walk us to our hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Stayed one night. It is a basic accommodation. It was clean but there were some items that needed to be fixed. In one room the door knob in the bathroom did not engage so you couldn’t close the door unless there was someone on the outside to let you out.and Another one of the rooms was missing a shower curtain. At night the hot water was warm but in the morning the wat was hot. We were there in winter and it would have been nice if the room had a heater. But overall for one night it served its purposes.
Stayed 1 night in Jul 2025

8/10 Good

Eugenia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
Room
Open lobby ceiling
Stayed 1 night in Jun 2025

6/10 Okay

Annia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
They offered pick-up from the train station, but it wasn't until after calling several times and waiting 45 minutes that someone arrived. When we finally arrived at the hotel, the rooms had no air conditioning, nor did the bathroom have hot water. They told us that we should sleep with the windows open and the whole area was covered in mosquitoes, horrible experience. We asked to transfer to another hotel and were told it was impossible as all the other hotels in the area were at full capacity. I do not recommend this place at all.
Stayed 2 nights in Apr 2025

10/10 Excellent

darrek

Liked: Staff & service

Great stay

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Amenities
Rodolfo was an Awesome Front desk and concierge. He was an amazing person and helped me so much! Thanks mi amigo!
Stayed 2 nights in Jun 2025

8/10 Good

Sharlyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Stayed 2 nights in Jun 2025

2/10 Terrible

Esther

Stayed 1 night in Jun 2025

10/10 Excellent

megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
Stayed 1 night in May 2025