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Excellent location, very friendly and helpful staff, comfortable bed, delicious food

Great

Excellent hotel in a great area.

We had amazing stay at Horowitz. It’s just in the middle of all the buzz of the town square. When inside it is quiet and peaceful. Even with sirens we barely heard anything inside. Beautiful architecture, impeccably clean, and generous breakfasts were impressive.

Very beautiful property. Felt very welcomed. One of the nicest staff of a hotel I’ve ever stayed at. They made my stay unbelievable. Will stay again.

I would give this property a 10 out of ten, if it wasn't for the initial cold reception I received from the front desk staff at check-in and subsequent interactions. Everything I rated about the rooms, comfort, convenience and cleanliness of the hotel were a 10 for me. The food and breakfast buffet were delicious. When I arrived, as a solo female Canadian traveling during wartime, I would have thought that the staff checking me in would have been friendlier and even offered me a map of Lviv. I felt uncomfortable to the point that I decided to mention this to the Hotel Manager, Andriy. He was very receptive to my comments and listened as well as apologized. Afterwards, the attitude of the staff did change towards me and I felt more welcomed. It's just a shame I had to point it out. Would I recommend this hotel? Absolutely. And if they don't greet you with a smile, let them know! After all, this is the hospitality industry.