All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 110 out of 253 reviews
10 - Excellent
110
Rating 8 - Good. 87 out of 253 reviews
8 - Good
87
Rating 6 - Okay. 37 out of 253 reviews
6 - Okay
37
Rating 4 - Poor. 15 out of 253 reviews
4 - Poor
15
Rating 2 - Terrible. 4 out of 253 reviews
2 - Terrible
4
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Dirk
Travelled with family
2 Oct 2024
Liked: Cleanliness, staff & service, room comfort
Lovely hotel with amazing staff
Lovely hotel in a great location.
The Hotel had some builders working who were a bit noisy, the reception staff were amazing and helped us relocate to another room.
The Spa (my partner and mother used) was a little tired and some bits were out of order.
Breakfast was lovely and all but one staff member were amazing.
Parking was easy, it was a great break and looking forward to visit again once the building is completed.
Dirk
Stayed 4 nights in Sep 2024
4/10 Poor
rita
Business traveller
30 Aug 2024
Disliked: Property conditions & facilities
Absolutely terrible - I am staying in this hotel since many years, but have never been so disappointed than this time. There is NO Internet available in your room (I was here 3 month ago and had the same problem- the excuse is the renovation of the hotel) - 4 days I was told: MAYBE TOMORROW- only lies! The safe was broken, only ONE little towel in the bathroom - the television only worked in some few channels (no main channels) - the balcony door didn’t close. When I complained and asked for a discount I was told to contact Expedia, because they don’t get paid after my Stay. This was the most frustrating stay and I will never recommend this Steigenberger Hotel in Bad Pyrmont to anybody.
I am staying most of the time in different Steigenberger Hotels during my business travels and was always happy and content- but these 2 last trips in Bad Pyrmont were miserable!
Ok service at checkin. Did not tell us that jacuzzi was closed which was the reason we chose the property.
Confusing service at breakfast but very good selection.
We chose this hotel as a treat and it more than lived up to its promise. Spacious comfy bedrooms. Bathroom could have done with a non slip mat in the shower area or a hand rail to aid getting out. We were bed and breakfast and the food choice was amazing with long restaurant opening times. The spa area was very good.
This is a gorgeous hotel, with lovely restaurants to suit all tastes, in an amazing building. The staff are all friendly and helpful. The rooms are lovely with high ceilings and little balconies with a couple of chairs for sitting overlooking the peaceful gardens. Breakfast had everything you could want in a delightful room. The town is lovely, a typical German spa town, with lots of restaurants and nice shops. It is a very good base for visiting Lower Saxony. What a lovely place to stay, we will be going back.
After experiencing Schlosspark Nordkirchen and Bückeburg Palace during the day, our very pleasant dinner at the Steigenberger Hotel (Bad Pyrmont) was most enjoyable.
Verified traveller
6/10 Okay
Hinrich, Tallahassee
12 July 2015
Liked: Cleanliness
Disliked: Staff & service
who wants to buy an upgrade for internet in 2015 ?
five star hotel with restricted 'free internet' which means no free vpn-setup - and that in 2015.
That is worse than old-fashioned, that is so yesterday. Sure you can upgrade easily - but upgrade in a 5 star hotel - why that. There are plenty of very good hotels out there who already got that in 2015.
The hotel location and architecture was superb, the room was very comfortable with my only complaint the lack of English channels on the TV. The breakfast was superb and the best choice I have had from a buffet breakfast in years.
My one primary complaint is we were business travellers arriving at the hotel after 2200 each night and there was no food options at this time. They should consider a 24 hour room service option. If you are on a holiday break this will of course not be a problem and I would highly recommend it as a place to stay for 1 or 2 nights.
Leider haben wir mehr erwartet. Das Hotel ist in die Jahre gekommen, man sieht es an vielen Stellen. Die Zimmer sind alt und abgewohnt. Der Wellnessbereich war ebenfalls in die Jahre gekommen. Keiner der 2 Whirlpools war an. Im Saunaberich blätterte der Putz von der Decke. Schimmel kam zum Vorschein.
Das Hotel ist toll. Leider wird der Komfort in der Nebensaison heruntergefahren. Beide whirlpools ausser Betrieb. Eigentlich hatte ich deswegen dort gebucht. Die Restaurants in der Umgebung machen früher zu als im Internet steht. Also Achtung falls Ihr abends anreist...Frühstück ist prima. Kurtaxe kommt beim Preis ontop. Auch das Parken in der TG, was ich nicht ok finde... Anlage ist sehr schön und Personal sehr nett.