Hotel Central Luzern

3.0 star property

Photo gallery for Hotel Central Luzern

Property grounds
Creator video
Free daily buffet breakfast
View from room
Family Room (Cosy)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

Classic Single Room (Cosy)

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Classic Double Room (Cosy)

8.8 out of 10
Excellent
(55 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City Double Room, 1 King Bed (Noble)

7.8 out of 10
Good
(20 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room (Cosy)

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City Single Room (Noble)

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

Family Room (Noble)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

COSY Double Room

  • Sleeps 2

Noble Double Room

  • Sleeps 2

Cosy Single Room

  • Sleeps 1

Noble Single Room

  • Sleeps 1

Noble Family Room

  • Sleeps 2

Cosy Family Room

  • Sleeps 2

Similar properties

About the area

Lucerne

Hotel Central Luzern is centrally located in Lucerne, a 3-minute walk from Chapel Bridge and 5 minutes by foot from Lucerne Town Hall. .This hotel is 0.7 mi (1.1 km) from Loewenplatz and 0.8 mi (1.3 km) from Saint Peters Church.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Jesuit Church - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Lion Monument - 14 min walk - 1.2 km

Getting around

  • Lucerne Station - 3 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Heini - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Mövenpick - ‬2 min walk
  • ‪just a little brewpub - ‬2 min walk

About this property

Hotel Central Luzern

Lakefront hotel with free breakfast and a bar
Hotel Central Luzern offers 46 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 46 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping centre

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and stay

This hotel is very conveniently located close to the main train station. We had a very comfortable stay and enjoyed the breakfast buffet.
Stayed 1 night in Sep 2025

6/10 Okay

Annmarie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
You know how flying economy gets you to your destination, but you really can’t wait to deplane. Felt the same staying at the Lucerne Central Hotel. Noticeably cramped so would not recommend staying there more than two nights. Noise level will depend on the behavior and consideration of the guests near your room as well as the location of the room. Street-side rooms reportedly are very noisy. On a positive note, the hotel is conveniently located near the main train station, restaurants, and Lake Luzern.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on our honeymoon! The room was nice, breakfast was great, and the staff was extremely helpful! Would recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for walking to old town. It was close to the train station. There was a selection of restaurants close.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice B&B; helpful staff; provide space for guests to bring in and consume their own food, and a fridge for storage (this is a great idea, particularly in an expensive city like Lucerne!)
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is showing its age. Rough around the edges and very small bathroom and especially the shower. There is no AC and it’s recommended to sleep with the window open yet people, traffic and construction is loud. And there are lots of bugs that come in. Would stay somewhere else next time.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has no air conditioning and we didn't sleep because it was hotter than heck
Stayed 1 night in Aug 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service
Great location. Very friendly staff. The rooms are somewhat small and lack any real ventilation except if you open the windows. No screens so bugs can get in. Could use some better ventilation, or at least screens, possibly air conditioning - otherwise they get really stuffy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Central was the perfect location for our 5 nights in Lucerne. The included breakfast was very well done and plentiful. The convenience of having the refrigerator with provided labels so that we could store some food along with other guests was such a great idea. Additionally, they had a Vending machine for soft drinks wine, beer and then coffee and tea was available 24 hours a day. Lovely quaint hotel would certainly recommend it and stay there again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness
Certral and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was delightful. Super convenient for the station and the boat pier, 5 mins walk max, and from the main old town. Breakfast lovely and fresh, with a lounge area for all day use and bringing your own food back to eat (great when trying to save a bit of money and not eat out every day!). Friendly staff who made me feel really welcome. If I'm back in Luzern, I would definitely stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel located close to the train station, ferry boat and the lake. Lovely restaurants in the area and great food
Stayed 2 nights in Sep 2025

6/10 Okay

Bobbie

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was awful cheap and worn down
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine, Anthem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful upgrade! So convenient to everything. Very clean 😊😊😊
Stayed 1 night in Aug 2025

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel the staff and room were excellent
Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Room without AC in the hot summer, hard to sleep. Great location, nice coffee/tea room, good breakfast. Friendly staff.
Room without AC.
Stayed 1 night in Aug 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

The hotel is in a great central location with plenty of restaurants and activities very close by. My only negative was no AC but they usually don’t have the heat we experienced while there. Breakfast was nice and the staff was very friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025