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Tru by Hilton Lubbock Southwest

2.5 star property

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Snack bar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

Map
6407 62nd Street, Lubbock, TX, 79424
  • Water Rampage
    ‪15 min walk‬
  • South Plains Mall
    ‪3 min drive‬
  • Texas Tech University
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

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About the area

Lubbock

When you stay at Tru by Hilton Lubbock Southwest in Lubbock, you'll be in the business district, within a 15-minute drive of Texas Tech University and Buddy Holly Center. .This hotel is 0.8 mi (1.2 km) from Water Rampage and 1.4 mi (2.3 km) from Ballet Lubbock.

What's nearby

  • Water Rampage - 15 min walk - 1.3 km
  • South Plains Mall - 3 min drive - 3.8 km
  • Lubbock Christian University - 5 min drive - 6.4 km
  • Covenant Lakeside Hospital - 5 min drive - 8.2 km
  • Texas Tech University - 8 min drive - 10.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Twin Peaks - ‬3 min drive

About this property

Tru by Hilton Lubbock Southwest

Hotel in Lubbock with free breakfast and a fitness center
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Lubbock Southwest. A complimentary on-the-go breakfast is served daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary on-the-go breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3.99 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 3.99 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 835 reviews
Rating 8 - Good. 197 out of 835 reviews
Rating 6 - Okay. 102 out of 835 reviews
Rating 4 - Poor. 52 out of 835 reviews
Rating 2 - Terrible. 37 out of 835 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Felix

Travelled with partner
Disliked: Amenities
We always stay at Tru when traveling and this was the worst by far! Nothing was stocked as far as water and snacks that are normally available for customers. We had to leave to go get water and other things needed when they should have been available at the desk service area. No fire pits outside so we were cold while hanging out outdoors. The shower walls had hair stuck all on the walls YUCK! I was very disappointed in this location for Tru!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to perfect

I don't have a lot to say about Tru hotels, because they are basically perfect. The only thing I noticed in our room is that the lamp for the workspace was missing, and the staff was surprised, and said they would fix that. I should have just gone downstairs to work, because the lounge area is roomy, comfortable, and quiet.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great management and front desk service. No bad complaints at all. Keep all your staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

8/10 Good

Inez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Heaven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Stayed 1 night in Mar 2025

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

amy

Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Raul

Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Marlene

Travelled with partner
Clean, comfortable bed, our room was very close to the elevator but we never heard it. The reading lamp on the left side of the bed did not work or was burned out. The heater/AC fan was very loud.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a great place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, price and area. Friendly staff. I would definitely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Sherhil

Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , the only issue was breakfast, don’t really like it.
Stayed 2 nights in Oct 2024

8/10 Good

Dawn, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night on January 3. This is a great hotel for the price. The facilities and room were very clean and it was very quiet. This hotel has quiet hours after 10PM, which is great. I'm deducting a star for the uncomfortable bed. I had to go to the chiropractor after staying there.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Dec 2024