All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Rating 10 - Excellent. 91 out of 295 reviews
10 - Excellent
91
Rating 8 - Good. 109 out of 295 reviews
8 - Good
109
Rating 6 - Okay. 63 out of 295 reviews
6 - Okay
63
Rating 4 - Poor. 17 out of 295 reviews
4 - Poor
17
Rating 2 - Terrible. 15 out of 295 reviews
2 - Terrible
15
Reviews
6/10 Okay
Gillian
Travelled with group
14 Aug 2024
Liked: Cleanliness
Good budget friwndly aparthotel
Was in lourdes for 4 nights. Zenitude Hôtel-Résidences Les Jardins was a good aparthotel. The only complaint i have is the sofa bed was causing me pain in knee and back.
The pool is nice cold to enter but you soon warm up when swimming
This hotel/apartment was good booked two rooms one the air conditioning wasn't working right and they only cleaned one room the day before we booked out after 5days into our 7 day stay other room wasn't cleaned at all had to ask for clean towels and toilet paper bins were never emptied and they never check air conditioning even though it being reported give us a fan to use, rooms quite small glad I booked two rooms for 4 people as each room slept 4 and would be a tight squeeze for 4 adults. Having a pool was a great addition as it gave you a choice to relax by the pool some days but restaurant was closed and no were to get snack or a drink other then going to your room.
I don’t like anything
Very bad well coming
No hospitality from Reseption
All questions will be answered roughly
With any kindness
I don’t know why Expedia recommending
This kind of hotel to a theirs best members?
I never come back again
A.Lawrence
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveller
Travelled with family
7 July 2019
It was ok, AC was not working well, other than that simple hotel, good for the purpose.
Hotel was comfortable and despite my first impression it was fairly good. The only disadvantage was it was very dark around the entrance to the hotel and also the doors was shut at 6pm It was so dark trying to key in the code to open the door at night. I felt a bit unsafe walking in the area as it was so quiet and dark.
It was okay to stay at the apartment, sunny room with a fresh air.
Verified traveller
Stayed 3 nights in Sep 2018
4/10 Poor
Jackie
9 Sept 2018
Don’t stay in hotel of town!!!
Old, drab and tired hotel just like the town of Lourdes!!! I suggest parking in Town, seeing the bits of the town you want to see and then moving on quickly to some of the other lovely surrounding areas!!
The hotel was easy to find. It was within reach to shops and restaurants. The studio’s bedroom was not comfortable. The fridge makes a terrible noise and disturbed our sleep. Our room overlooked to the cemetery. The studio needs some updating. The staff at the reception are very friendly.