Quality Inn & Suites University/Airport

2.5 star property

Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Indoor pool
Laundry room
Fridge, microwave, stovetop, coffee/tea maker

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Gym
  • Parking included

Explore the area

View map
311 E Gaulbert Ave, Louisville, KY, 40208
  • University of Louisville
    ‪3 min walk‬
  • Kentucky Exposition Center
    ‪3 min drive‬
  • Churchill Downs
    ‪4 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

7.2 out of 10
Good
(30 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Louisville

Located in Louisville (Old Louisville), Quality Inn & Suites University/Airport is within a 5-minute walk of University of Louisville and within a 5-minute drive of Churchill Downs. .This hotel is 2.4 mi (3.9 km) from Kentucky Kingdom and 2.6 mi (4.1 km) from Fourth Street Live!.

What's nearby

  • University of Louisville - 3 min walk - 0.3 km
  • Kentucky International Convention Center - 3 min drive - 3.7 km
  • Kentucky Exposition Center - 3 min drive - 3.7 km
  • KFC Yum Center - 4 min drive - 4.4 km
  • Churchill Downs - 4 min drive - 3.4 km

Getting around

  • Louisville Intl. Airport (SDF) - 5 min drive

Restaurants

  • McDonald's
  • ‪Burger Boy Diner - ‬8 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Bandido Taqueria Mexicana - ‬17 min walk
  • ‪Old Louisville Coffee Co-op - ‬3 min drive

About this property

Quality Inn & Suites University/Airport

Hotel with free breakfast, a quick walk to University of Louisville
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 87 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Louisville? This hotel has 180 square feet (16 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 180 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 5 2025 to August 10 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 12 to February 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 274 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 144 out of 1000 reviews
Rating 2 - Terrible. 111 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Stayed 2 nights in Mar 2025

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay always! Will definitely be back 😊
Stayed 1 night in May 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this was a very pleasant hotel. Being right beside the interstate I expected a noisy room. We were lucky to get a room on facing the back and it was quiet. The breakfast was a standard fare of eggs, sausage, potatoes and biscuits. It was warm and bland as expected but a little salt and pepper made it good. Never got to try the pool but there were others that did frequently. The room was very roomy, to the point I was looking for a couch to be missing from it. The shower had good pressure and was hot. I will be looking to book this on my future trips to Louisville.
Stayed 2 nights in May 2025

10/10 Excellent

Channie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Had an awesome indoor pool, my room had a jetted tub and kitchenette!!! The staff are super friendly (shout out to John at the front desk!) Great breakfast too! All for a really good nightly rate!! If your on a budget and want a nice stay, this is the place!
Stayed 2 nights in May 2025

4/10 Poor

Shonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good elevator was out and people were getting stuck. The phone in the room was dead so couldn't call front desk,remote to tv didn't work. So for 300$ a night was kinda of a rip off.
Stayed 2 nights in May 2025

8/10 Good

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Couple places to eat around there was good. It was ok to sleep there. It was convenient to get to places.
Stayed 2 nights in May 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that I could share pictures. the door to the room looked like it had been opened by the fire department recently enough that the hotel hadn't even pained over the destruction left behind on the door. it was scraped and bent above and below the deadbolt. the hinges to the door were a different color of white and the dead bold latch was loose - only screwed into the door. not bolted. again, i wish that i could post pictures. The hotel seemed to have had painted the bathroom while it was still humid, the paint was bubbling and peeling. The tub was lined with 2 totally different floor tiles caulked together. my toilet paper dispenser was splintered and shattered and not working. there were exposed wires under the sink. there looked to be a brown dried liquid on the wall and shower curtain - thought it was blood. i couldn't get an extra pillow because they were out. the hallways were unkempt and littered with trash. not joking at all. i paid $1400 for 4 nights and when i went to check the price for a room for just one night it was $77. don't stay here. I got ripped off and really want most of my money back. The clock was unplugged, One lamp was unplugged and the switch was broken, there was no phone to call the front desk, the chairs looked as if they came from the sidewalk. very used and ripped and faded. well used. the mattress was dirty and seemed to be unchanged. the surfaces were stick from some cleaning product and the floor was not shampooed.
Stayed 3 nights in May 2025

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the location. I didn’t like how Expedia ripped me off on the price. We will never use Expedia again and we will tell all of our friends and family not to ever use them.
Stayed 3 nights in May 2025

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Sorry but a big NO!

Good things first- very nice staff. Everyone was super friendly. Great water pressure. Clean sheets. Seemed fairly quiet except when someone loudly slammed into our door at 3AM. But… the floors in the halls and elevators were dirty, the doors in the elevator looked like someone spilled something sticky on them ages ago and it was still there. Our room had no blanket, no comforter at all. We asked for one and the lovely man at the desk tried to help but could only find a stiff ancient looking stained blanket. Everything is really old and looks like someone tried to fix things themselves. Which is fine if you do it right. 1/2 of the cabinets in our kitchenette wouldn’t open or were really hard to open because someone had painted them poop brown. Didn’t matter anyway as there was not even a cup or silverware to be found in any of the cabinets. Don’t understand why they even keep the kitchenette. The tub was a gigantic VERY old jacuzzi type tub. Shower gel for some reason was attached to the wall by the sink, nowhere near the shower. Sofa in the room was covered in stains. Mattress sunk down in the middle and looked quite old. Sheets were very cheap polyester type. The area is very industrial. Nowhere close by to eat. The hall smells VERY strongly of weed. And another guest told us none of the vending machines were working. As we were leaving I noticed the sprinkler in our room was wrapped in plastic as if to protect it from paint splatter. That is a safety issue. Room 309.
Stayed 2 nights in May 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for access to the University of Louisville. Facility in need of remodel, noisy, close to the interstate. Breakfast was fine and overall met our purposes.
Stayed 1 night in Apr 2025

6/10 Okay

ricky

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Getting stuck in the elevator for 5 minutes. Then after we got out it was out of service for hours. Lots of noise from slamming doors. Other wise the room was very nice and clean and the staff was very helpfull.
Stayed 3 nights in May 2025

8/10 Good

Travis

Stayed 3 nights in Apr 2025

10/10 Excellent

Sara, Dothan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great they have warm breakfast not like other hotel that only have cafe
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The front desk was nice however the first room we got placed in had a broken curtain rod and then the next room the phone didn’t work and when we moved the bed we found a use medical syringe probably not for medical use. And cigarettes. But you get charged a holding fee of $100 dollars not to smoke. Bottom line there needs to be some better walkthroughs and clean outs after guest check out. Paint all over our tables in the room.
Stayed 4 nights in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Grayson

Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

JERRY

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
Upon check in, we were given a “non-smoking room” but it smelled like smoke and there were ashes on the nightstand and the smoke detector had been removed with just wires hanging from the ceiling. They did give us another room which was reasonable. Unfortunately, the environment of the hotel was marginal and many homeless next to the hotel. The second night police were called to the hotel looking for someone. The 3rd night, we were awakened in the middle of the night because of loud music outside in the parking lot for at least 30 minutes. I would not recommend this hotel especially if you are there with kids.
Stayed 3 nights in Apr 2025

2/10 Terrible

Melissa

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Very dated and run down. Bathroom wasn't clean, there was hair in the tub and spots all over the mirror. Room smelled like cat pee or body odor... Complained to front desk person who offered another room. Other room looked a bit cleaner when we walked in but after going out for dinner came back into the room to find several bugs in the kitchenette and one on the wall. Notified front desk again who said hotel was full except for our original room which he did then clean the bathroom up some and sprayed disinfectant. Honestly, if it wasn't so late and my daughter didn't have to play volleyball the entire next day we would have left.
Stayed 2 nights in Apr 2025

2/10 Terrible

lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025