Aproved ground floor room occupied, 2nd floor room had no refrigerator, 1 bath towel for a 2 occupation room for 4 day stay ,toilet needed to use plunger after every use ,phone didn't work ,office was closed when I left for the show & closed when I returned,it took 2 hours to check in causing me to miss half of show 1st night,the food I brought from home spoiled because the promised refrigerator never showed up,the purchased food & drinks cost me alot more than I expected,,,worst experience ever BE WARE ...