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Viceroy Los Cabos

5.0 star property

Photo gallery for Viceroy Los Cabos

View from room
Property video
Exterior
On the beach, white sand, beach cabanas, sun-loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405
  • Place, San Jose's Estuary and Bird Sanctuary
    ‪1 min walk‬
  • Place, Playa Hotelera
    ‪7 min walk‬
  • Place, Plaza Mega Comercial Mexicana
    ‪9 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | View from room

Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

  • Ocean view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Resort View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View

  • Partial ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (with Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Ocean View (with Butler Service)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

  • Partial ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

  • Ocean view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

  • Ocean view
  • 616 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 Double Beds and 3 King Beds

View all photos for Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 697 sq m
  • 5 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 3 King Beds

View all photos for Room, 3 Bedrooms (Waterside Casita with Villa Host)

View from room

Room, 3 Bedrooms (Waterside Casita with Villa Host)

  • Ocean view
  • 332 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Junior Suite, Ocean View (Plunge Pool and Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View (Plunge Pool and Butler Service)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Resort View (Plunge Pool and Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View (Plunge Pool and Butler Service)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 672 sq m
  • 5 bedrooms
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

View all photos for Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

  • Beach view
  • 233 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 439 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 385 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 417 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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About the area

San José del Cabo

With a stay at Viceroy Los Cabos in San José del Cabo (Zona Hotelera), you'll be a 4-minute drive from San Jose del Cabo Art District and 5 minutes from Puerto Los Cabos. .This beach resort is 2 mi (3.2 km) from Costa Azul Beach and 4 mi (6.4 km) from Palmilla Beach.
View more Resorts in San José del CaboOpens in a new window

What's nearby

  • San Jose's Estuary and Bird Sanctuary - 1 min walk - 0.0 km
  • Playa Hotelera - 7 min walk - 0.6 km
  • Plaza Mega Comercial Mexicana - 9 min walk - 0.8 km
  • Costa Azul Beach - 3 min drive - 2.7 km
  • Club Campestre Golf Course - 3 min drive - 2.3 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Zài - ‬6 min walk
  • ‪Zafiro - ‬6 min walk
  • ‪Panchos - ‬6 min walk
  • ‪Javier's - ‬6 min walk
  • ‪Coffee House - ‬6 min walk

About this property

Viceroy Los Cabos

Viceroy Los Cabos offers 189 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Tempur-Pedic beds feature down comforters and premium bedding. 65-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This San José del Cabo resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 189 air-conditioned rooms featuring LED televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional features at this Beaux Arts resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at Casero Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in San José del Cabo? This resort has 64000 square feet (5946 square meters) of space consisting of conference space and 9 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Casero Restaurant - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Otro Bar - This bar overlooks the ocean and pool. Guests can enjoy drinks at the bar. Open daily.
Nido - Overlooking the ocean and pool, this seafood restaurant specializes in local cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Nidito Beach/Poolside Bar - This beachfront bar specializes in local cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Awacate - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Viceroy Los Cabos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 20 to 50 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Awacate
  • Casero Restaurant
  • Nidito Beach/Poolside Bar
  • Nido
  • Otro Bar

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach yoga
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 64,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 8 buildings
  • Beaux Arts architecture
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 13 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults, and USD 20 to 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 200 (subject to availability)
  • Late check-out fee: USD 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property charges a USD 15 service fee per room service order.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Viceroy Los Cabos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 755 out of 1001 reviews
Rating 8 - Good. 120 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Esperanza at the Front desk made our stay truly memorable. She worked with me to make sure that our accommodation was perfectl which in turn made our stay truly memorable.
Stayed 5 nights in Dec 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Esperanza at the Front desk made our stay truly memorable. She worked with me to make sure that our accommodation was perfectl which in turn made our stay truly memorable.

10/10 Excellent

Ferdinand

Liked: Cleanliness, property conditions & facilities
Great clean nice and very spacious Penthouse flat. Comfortable, big kitchen & fully equipped.
Stayed 4 nights in Dec 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and amenities, amazing staff. We will be back. This place was amazing
Stayed 7 nights in Dec 2025

10/10 Excellent

GREGG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food Service & Accommodations great!
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and the room was awesome! Food on premise was also very good, but expensive
Stayed 5 nights in Dec 2025

10/10 Excellent

Abhinav

Stayed 5 nights in Dec 2025

10/10 Excellent

Feiwan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good experience
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time and was so sad to leave!
Stayed 3 nights in Dec 2025

10/10 Excellent

Suzan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to all staff at Viceroy , you all were curious , hard working, smily , friendly wonderful people . Rosa and Misiyeel especially . Clean . Food was amazing Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin and Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viceroy is a beautiful architect designed hotel. The staff is incredibly helpful, our room was superior with king bed, couch and dining area. We enjoyed the plunge pool. Lunch at the beach was amazing, very fresh ingredients. Only FYI is if you need an uber, you have meet them at street level.
View from our room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Xiaojun

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

4/10 Poor

Emma, Arlington

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Viceroy hotel which is now owned by Hyatt, has somewhat changed lowered its standards but kept the same or even higher price tag! I frequent this hotel in Beverly Hills, so I’m a custom to the price tag and services it offers. This trip I took all my girls, lol, wife daughter mother -in law God mother and they had a wonderful time. The staff at the entrance those guys are amazing the car pick up drop off and valet service is awesome, the hotel check is wasn’t bad, the part I had a prblm with is that people tend to judge a book by its cover, or should I say a hint of prejudice going on with the staff or perhaps it’s the way things go I’m not sure. I went to buy a drink and the waiter explained to me tht hey this drink is very expensive even wanted to show me how much it cost per drink, lol, okay we’re on vacation we’ve prepared for everything, I noticed he didn’t others hmmm then later on at the dinner restaurant on the rooftop the reservation was mad by our private butler and they wouldn’t give us preferred seating, even after the reservation was made for preferred seating, but the dinner food was amazing the steak and the beef was tender and succulent awesome job chef!!!!! The pool was clean everyday the breakfast was delicious the overall staff was very courteous! A few bad apples can ruin it tho. The location is good construction goin on around it, I had a chance to play golf at Puerto Golf Club give it shot if you enjoy golf! It’s worth the price tag!
Stayed 4 nights in Nov 2025

10/10 Excellent

Yarden

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was comfortable, clean and pretty and the pool and views were stunning, but I think what made this vacation the most special was the room hosts that were assigned to us- Alexander and Mariana. They went the extra mile for us to make sure all our needs are being addressed. We had some miss communications with some stuffs in the hotel, but they immediately made sure to solve it and made us very comfortable and happy. The experience wouldn’t be the same without them.
Stayed 3 nights in Dec 2025

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Nov 2025

10/10 Excellent

Vafa

Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing
Stayed 6 nights in Nov 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything gives you a luxury experience, from clean room, amazing staff that pays attention to details, to great amenities, and to the amazing food that the restaurants are offering.
Stayed 3 nights in Nov 2025

10/10 Excellent

Caleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a splurge vacation for us, and it was one we’ll never forget! We opted to do the all-inclusive as we brought our 8 and 11 year olds and it was beyond worthwhile. Every last detail is considered, the food is incredible, the facilities are beautiful, and the staff are exceptional. Manuel and Estefanía from Host Services were so attentive and readily available for anything we needed, restaurant and poolside staff were incredibly friendly and provided a true experience. There are too many to name, but Jesus, Juan, Oscar, and the hilarious duo Abraham and Carlos at Nido all created a magical week! It is tranquil, calming and gorgeous. We dream of going back!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really love Viceroy. The design of the resort is amazing. It gave you a sense of peace. The hotel is very carefully about details, so it makes you feel very comfortable. It is very clean and spotless. The food at rooftop restaurant is great, steaks are perfect. The waiters are very nice and we had fun with them for two dinners. Thank you Viceroy!
Stayed 4 nights in Nov 2025

10/10 Excellent

Olivia, San Diego

Stayed 4 nights in Nov 2025

10/10 Excellent

Tashamika

Stayed 2 nights in Nov 2025

10/10 Excellent

Janice

Stayed 7 nights in Nov 2025

10/10 Excellent

Franck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Worth every dollar
Stayed 4 nights in Aug 2025

6/10 Okay

PAULINA

Stayed 3 nights in Oct 2025

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly, attentive, and helpful. Beautiful and well-maintained resort.
Stayed 3 nights in Nov 2025