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AC Hotel Pasadena

4.0 star property

Photo gallery for AC Hotel Pasadena

2 bars/lounges, cocktail bar
Lobby
Reception
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
19 S MADISON AVE, Pasadena, CA, 91101
  • Place, Pasadena Playhouse
    ‪2 min walk‬
  • Place, Pasadena Convention Center
    ‪7 min walk‬
  • Place, California Institute of Technology
    ‪13 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪68 min drive‬

Room options

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Balcony (View)

  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Courtyard View

9.8 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Pasadena

With a stay at AC Hotel Pasadena, you'll be centrally located in Pasadena, steps from Pasadena Playhouse and within a 10-minute walk of Pasadena Convention Center. .This hotel is 1.2 mi (2 km) from Norton Simon Museum and 1.7 mi (2.8 km) from Gamble House.

What's nearby

  • Pasadena Playhouse - 2 min walk - 0.2 km
  • Pasadena Convention Center - 7 min walk - 0.6 km
  • Pasadena City Hall - 8 min walk - 0.7 km
  • California Institute of Technology - 13 min walk - 1.2 km
  • Norton Simon Museum - 4 min drive - 3.0 km

Getting around

  • Pasadena Station - 7 min walk
  • Memorial Park Station - 14 min walk
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Urth Caffé - ‬1 min walk
  • ‪Aikan Sushi & Ramen - ‬4 min walk
  • ‪Wake And Late - ‬2 min walk
  • ‪Star Leaf - ‬2 min walk
  • ‪The Stand - ‬2 min walk

About this property

AC Hotel Pasadena

AC Hotel Pasadena offers 194 air-conditioned accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Pasadena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 194 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a fireplace in the lobby, and a banquet hall.
Grab a bite at AC Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pasadena? This hotel has 800 square feet (74 square meters) of space consisting of conference space and 4 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Lounge - Onsite restaurant.
Rooftop - Onsite cocktail bar. Open daily.
AC Kitchen - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 50 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 30 to 30 for adults and USD 30 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge
  • Rooftop

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Evening entertainment
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 800 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 30 for adults, and USD 30 to 30 for children
  • Covered valet parking fee: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Hotel Pasadena Hotel
AC Hotel Pasadena Pasadena
AC Hotel BY Marriott Pasadena
AC Hotel Pasadena Hotel Pasadena

AC Hotel Pasadena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 281 reviews
Rating 8 - Good. 44 out of 281 reviews
Rating 6 - Okay. 27 out of 281 reviews
Rating 4 - Poor. 11 out of 281 reviews
Rating 2 - Terrible. 5 out of 281 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Charlotte

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is subpar with limited options. 3 times in a row i was charged for the breakfast that shoukd have been comped as a perk for booking with expedia. This hotel is new and you can tell they are still working through the kinks. Room never got cleaned or soap filled in the ahower.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
None
Stayed 2 nights in Dec 2025

10/10 Excellent

Karmen, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was really friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Clean room, great location! Beautiful bar!
Stayed 5 nights in Dec 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Beautiful room, excellent location, helpful staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
I will continue to stay at AC Hotel Pasadena when I’m in town visiting family. The rooms are spotless, the beds and pillows are comfortable and the staff are some of the most friendly folks. I highly recommend this hotel. You won’t be disappointed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Great room. Valets were really great
Stayed 1 night in Dec 2025

8/10 Good

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A. Could use better pillows. Parking fees are expensive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities
We stayed for leisure and had a great experience. The hotel is modern, clean, and comfortable, with an excellent bar area that was perfect for relaxing. The street views overlooking downtown Pasadena were a nice touch and added to the overall vibe. We also brought our Yorkie, Sylvester, and the experience was seamless for him as well. I’d absolutely recommend AC Hotel Pasadena to friends or business associates.
Stayed 1 night in Dec 2025

6/10 Okay

Nareg

Clean room. Very clean hotel. However never
Stayed 4 nights in Dec 2025

8/10 Good

Hannelore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the AC Hotel chain. That’s why I keep coming back. One thing I noticed, the counter space in the bathroom in room 429 is tilting downward towards the front. The water cannot run into the drain and stays in the sink.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was amazing. stuff , clean rooms , great bars .
Stayed 2 nights in Dec 2025

10/10 Excellent

Brigit, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Terrific staff and clean, spacious room. I also love the gym and location is super convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Wensi

Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
This hotel is so upscale and trendy! I absolutely love their rooftop bar and the bar on the street level as well. I’ll definitely be returning soon and highly recommend this hotel to stay for a weekend getaway!
Stayed 1 night in Dec 2025

10/10 Excellent

Alec

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Clean, quiet ruin, helpful staff, lovely neighborhood
Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, very nice hotel. Also enjoyed the free breakfast buffet that can be summed up in one word - BACON!
Stayed 1 night in Dec 2025

10/10 Excellent

Esther

Stayed 1 night in Dec 2025

10/10 Excellent

Demetrius

Stayed 1 night in Nov 2025

10/10 Excellent

Sandy

Great
Stayed 1 night in Dec 2025

8/10 Good

Heidi

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

4/10 Poor

Marcos

Stayed 7 nights in Nov 2025

6/10 Okay

David

I wrote a lengthy email to the manager on the day that I checked out of the hotel. I have heard back from no one. My main issues are 1) lack of housekeeping leading people to dump their garbage in community garbage cans near the elevators, causing wretched smell for the first several days. 2) pot smoke was being pumped into our room through the ventilation system at all hours of the night. One night it was so bad that we woke up with raw throats and burning eyes. I don’t want any kind of smoke being pumped into my room when I’m trying to sleep 3) we use the workout facility one time. Upon walking in there, it was 83° with sun blaring through the windows. The thermostat was locked and there was no way to cool the room. It was almost intolerable. We called the front desk immediately and they said they would see if they could do something about it. We worked out for 40 minutes and no one ever did anything about it.
Stayed 5 nights in Nov 2025