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Novotel London Waterloo

4.0 star property

Photo gallery for Novotel London Waterloo

A modern hotel room with a large bed, a bedside table, a desk with a chair, a TV, and a bathroom visible through an open door.
Exterior
Bar (on property)
Exterior
Children’s area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
113 Lambeth Road, London, England, SE1 7LS
  • Place, Thames River
    ‪4 min walk‬
  • Place, Westminster Bridge
    ‪11 min walk‬
  • Place, London Eye
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬

Room options

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(44 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed (Premium)

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Accessible

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

London

A stay at Novotel London Waterloo places you in the heart of London, within a 15-minute walk of London Eye and Westminster Bridge. .This family-friendly hotel is 0.6 mi (1 km) from Westminster Abbey and 0.9 mi (1.5 km) from Big Ben.

What's nearby

  • Thames River - 4 min walk - 0.4 km
  • Westminster Bridge - 11 min walk - 0.9 km
  • Westminster Abbey - 12 min walk - 1.1 km
  • London Eye - 14 min walk - 1.2 km
  • Big Ben - 15 min walk - 1.3 km

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬6 min walk
  • ‪Florentine Trattoria - ‬8 min walk
  • ‪Mezemiso - ‬5 min walk
  • ‪Hotel Novotel London Waterloo Bar - ‬1 min walk
  • ‪Rise And Dine - ‬3 min walk

About this property

Novotel London Waterloo

Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 187 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, Elements, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Elements - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 24 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Waterloo Novotel

Novotel Hotel London Waterloo

Accor London Waterloo

London Novotel Waterloo

Novotel London Waterloo England

Novotel London Waterloo Hotel London

Novotel London Waterloo Hotel

Novotel Waterloo Hotel

Novotel London Waterloo

Novotel Waterloo

Novotel London Waterloo Hotel

Novotel London Waterloo London

Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1006 reviews
Rating 8 - Good. 315 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this hotel for three days and it was lovely. Great service, easily stored our bags for us while our rooms were being prepared. We are from New York, so I felt like even though this hotel is further away from some things, it felt extremely walkable. Would highly recommend for your next day in London.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2026

10/10 Excellent

PAVAN

Stayed 1 night in Jan 2026

10/10 Excellent

Locksly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and good view of Westminster Abbey and Big Ben
Stayed 3 nights in Jan 2026

10/10 Excellent

Adrian, KATY

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 9 nights in Dec 2025

4/10 Poor

Heber

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bog remodel/Construction. Old carpets. Noise. No lobby. Bad experience. Workers around even windows.
Stayed 6 nights in Dec 2025

8/10 Good

Marie Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nearby tourist attraction at reasonable cost
Stayed 4 nights in Jan 2026

10/10 Excellent

Maria

Didn’t have breakfast but had a few drinks at the bar, service is very very quick and staff couldn’t accommodate enough, the lady behind the bar was very polite to me and my partner too and room service was quick. Only thing I will say is I think parking charges in the hotel are a bit harsh as you pay money to stay so parking should be free! Coming back in February for our son’s birthday.
Stayed 2 nights in Jan 2026

10/10 Excellent

Florence Sue-Lune, North York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good buffet breakfast. Available transit and/or walkable to major tourist attractions.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cathryn

Stayed 4 nights in Dec 2025

2/10 Terrible

Perihan

Nothing filled when running out
Stayed 2 nights in Dec 2025

10/10 Excellent

lu

Stayed 7 nights in Dec 2025

10/10 Excellent

Lilliam De Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean room!
Stayed 6 nights in Dec 2025

10/10 Excellent

Bertram Alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff, great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Bertram Alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very , clean, great staff, very central location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very well located, with a bus stop right outside that takes you directly to Soho, which was extremely convenient. Check-in was fast and smooth, and we were pleasantly surprised to be accommodated with an early check-in. The room was spacious, spotless, and very comfortable. Overall, our stay was perfect and we would definitely recommend this hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Dec 2025

6/10 Okay

Guillermina

Stayed 4 nights in Dec 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Positive- daily room cleaning, restaurant and bar downstairs Negative- only close to the eye but not the other attractions
Stayed 3 nights in Dec 2025

8/10 Good

Lorna

Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean, spacious room, centrally located, walkable, close to bus stops and the river.
Stayed 5 nights in Nov 2025

8/10 Good

sergio

Stayed 4 nights in Nov 2025

8/10 Good

Shrithi

Stayed 3 nights in Dec 2025

10/10 Excellent

Ali Mohamad

Stayed 5 nights in Nov 2025

10/10 Excellent

Sissy

Stayed 5 nights in Nov 2025