See all properties
Save

citizenM London Shoreditch

4.0 star property

Photo gallery for citizenM London Shoreditch

Property amenity
Premium bedding, pillow-top beds, desk, laptop workspace
Interior entrance
Property amenity
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
6 Holywell Lane, London, England, EC2A 3ET
  • Place, Shoreditch High St
    ‪1 min walk‬
  • Place, Brick Lane
    ‪7 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪82 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace
Hyatt Place London City East
Shoreditch
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,068 reviews
The price is AU$245
includes taxes & fees
31 May - 1 June
Hyatt Place London City East

About the area

London

With a stay at citizenM London Shoreditch, you'll be centrally located in London, within a 10-minute walk of Brick Lane and Old Spitalfields Market. .This boutique hotel is 1.5 mi (2.4 km) from Tower of London and 1.7 mi (2.7 km) from St. Paul's Cathedral.

What's nearby

  • Shoreditch High St - 1 min walk - 0.2 km
  • Brick Lane - 7 min walk - 0.7 km
  • Old Spitalfields Market - 8 min walk - 0.7 km
  • Liverpool Street - 10 min walk - 0.9 km
  • Tower of London - 5 min drive - 2.1 km

Getting around

  • Shoreditch High Street Overground Station - 4 min walk
  • Old Street Station - 10 min walk
  • London City Airport (LCY) - 33 min drive

Restaurants

  • ‪Dishoom - ‬2 min walk
  • ‪Smoking Goat - ‬2 min walk
  • ‪Manteca - ‬2 min walk
  • ‪Bao Noodle Shop - ‬2 min walk
  • ‪Hidden Grooves - ‬2 min walk

About this property

citizenM London Shoreditch

CitizenM London Shoreditch offers 216 accommodations with iPads and hair dryers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 216 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a buffet restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite lobby lounge. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 29

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM London Shoreditch Hotel

citizenM Shoreditch Hotel

citizenM Shoreditch

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Clean, good location. Close to Trains. Have stayed a couple of times in London and Citizen M and would recommend for solo travelers. Rooms are a little tight for couples.
Stayed 2 nights in Dec 2025

2/10 Terrible

Bridie

Travelled with family
On day the day our hotel stay was to commence (Friday 6/2.26) we had an emergency and our daughter was admitted to hospital. We contacted hotel that day and the following day ( Saturday 7th 2/26) to explain, hoping they would use their discretion ( as stated in terms) and not charge us. Eventually after waiting 35 minutes on phone an employee told us we would get charged for the stay even though we would be returning to stay in London the following month. Is this good customer service? Will it encourage me to book with this group of hotels again? Let’s hope someone with compassion contacts me to rectify the situation. No communication so far. Hope my disillusionment can be turned around.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ben

Stayed 2 nights in Feb 2026

10/10 Excellent

Anna

Stayed 1 night in Jan 2026

10/10 Excellent

Justyna

Stayed 2 nights in Jan 2026

6/10 Okay

Jeremy

Hotel was great, thr
Stayed 1 night in Jan 2026

10/10 Excellent

Safia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was brilliant, it's a self serve and easy to use. Room was lovely, clean and comfortable. The only issue is that the bathroom door didn't close which could lead to embarrassment. The blackout blinds worked lovely.
Stayed 1 night in Jan 2026

6/10 Okay

Pete

Travelled with partner
Liked: Cleanliness, staff & service
It’s a good hotel but is not a 4* as it is sold, rooms are small so for 2 people getting ready for evening in London, it was very difficult. Toilet is behind a plastic container and feels like it’s next to the bed which didn’t feel comfortable. No tea or coffee facilities in the room
Stayed 1 night in Jan 2026

10/10 Excellent

Momin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2025

10/10 Excellent

Muhammad Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 6 nights in Dec 2025

6/10 Okay

sefuel

Liked: Cleanliness, staff & service
I was given a wheelchair room but i didnt ask for one.
Stayed 1 night in Jan 2026

10/10 Excellent

ariel

Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2025

10/10 Excellent

Lakshman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were helpful
Stayed 2 nights in Dec 2025

4/10 Poor

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat wasn’t working most nights, was freezing all night. My last night I was shivering all night to the point I woke up with cold sweats from shivering so much. This was while wearing a sweatsuit and two comforters since I requested an extra. There was also a foul smell coming from the sink that persisted for the majority of my stay before being fixed. The comforters and towels had stains on them. Just gross and not good.
Stayed 5 nights in Dec 2025

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Carmel

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great hotel. Super close to everything. Staff are lovely and the bed is HUGE This is a return visit Wouldn’t hesitate to stay again
Stayed 1 night in Dec 2025

6/10 Okay

ahmarion

Stayed 3 nights in Dec 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and convenient. However, the staff stood out. Every single staff member we me was friendly and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Ikhlaas

Liked: Cleanliness, staff & service, amenities
Yes but the sink outside isn’t the best
Stayed 1 night in Dec 2025

8/10 Good

Arriya

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and confortable. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yi

Stayed 2 nights in Nov 2025

8/10 Good

Kamini

Liked: Cleanliness, staff & service, amenities
Staff great but room was not serviced. Option on in room iPad defaults to don’t clean.. Location felt a little sketchy.
Stayed 2 nights in Dec 2025