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citizenM London Shoreditch

4.0 star property

Photo gallery for citizenM London Shoreditch

Building design
Lobby lounge
Lobby sitting area
King Room
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View map
6 Holywell Lane, London, England, EC2A 3ET
  • Brick Lane
    ‪6 min walk‬
  • Tower of London
    ‪3 min drive‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LCY-London City)
    ‪18 min drive‬

Room options

View all photos for King Room

King Room | Bathroom

King Room

9.0 out of 10
Wonderful
(74 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Maldron Hotel Shoreditch London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 185 reviews
The price is AU$281
includes taxes & fees
25 Aug - 26 Aug
Maldron Hotel Shoreditch London

About the area

London

With a stay at citizenM London Shoreditch, you'll be centrally located in London, within a 10-minute walk of Old Spitalfields Market and Brick Lane. .This boutique hotel is 1.4 mi (2.2 km) from Tower of London and 2.6 mi (4.1 km) from St. Paul's Cathedral.

What's nearby

  • Brick Lane - 6 min walk - 0.5 km
  • Old Spitalfields Market - 6 min walk - 0.6 km
  • Tower of London - 3 min drive - 1.7 km
  • St. Paul's Cathedral - 4 min drive - 2.3 km
  • Covent Garden Market - 8 min drive - 3.9 km

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Smoking Goat - ‬1 min walk
  • ‪Lyle's - ‬1 min walk
  • ‪Village Underground - ‬1 min walk
  • ‪Tonkotsu - ‬2 min walk
  • ‪Lounge Bohemia - ‬2 min walk

About this property

citizenM London Shoreditch

Hotel with a restaurant, a quick walk to Old Spitalfields Market
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 216 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a buffet restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite lobby lounge. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1008 reviews
Rating 8 - Good. 210 out of 1008 reviews
Rating 6 - Okay. 70 out of 1008 reviews
Rating 4 - Poor. 11 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

gloria

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Kimli, Surrey

Liked: Cleanliness, staff & service, amenities
Great staff, good room size - elevator situation but tricky, hopefully they’ll be back up to 3 elevators soon.
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super time in Shoreditch.

Great location. Friendly staff. Room quite small but had everything we needed.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Elevators need fixing

Lovely hotel but having only one elevator working is a real pain. I know they are going to have all 3 of them operational by end of may. 2 could be working whilst the other is being fixed/upgraded. Overall a lovely hotel. Lovely bar, breakfast too and ideally located close to Liverpool st station for access to airports. I will stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Gabby

Stayed 3 nights in May 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fantastic but they really need to fix the lifts!
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service
It was a good walk to Tower of London and sites in that area. Staff were helpful in recommending good dining options in the area.
Stayed 3 nights in Apr 2025

8/10 Good

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, good area, nice staff…. Perfect if you’re a couple as the rooms are small, the bathroom not overly private, and the way the bed is situated if u have to pee at 3am you have to climb over your partner and wake their ass up. Also… fix the damned elevator. Good god. But they were pro. We’re generally pleased.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen

Stayed 2 nights in May 2025

8/10 Good

Naomi

Business traveller
Liked: Cleanliness, staff & service, amenities
Really great - the lifts were broken for part of the stay but apart from that a very comfortable stay. Perfect for a work trip and easy to get around the city from this location.
Stayed 5 nights in Apr 2025

8/10 Good

Oge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very good impression

Great location. We knew it was tiny but well thought design. Only one elevator was a problem as we had to wait long
Stayed 3 nights in May 2025

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Boya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and really good
Stayed 3 nights in Apr 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was the use of the iPad to access the TV. It didn't work for my room however, when we advised them they gave us a free drink each. Noone came to fix it but we didn't mind since we were too tired each night to watch it anyway.
Stayed 4 nights in Apr 2025

8/10 Good

Simon

Stayed 1 night in Mar 2025

10/10 Excellent

Jennie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool techy artsy vibe. Very clean and modern. Near buses and tube and walkable to Spitafields market!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great view of overground train
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Stayed 1 night in Apr 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, room comfort

Good stay, enjoy the stairs! No lift

We had a good stay over the weekend. Only downside was there was one working lift out of 3. Being on the 8th floor this was a nightmare as we waited a while for a lift to come that wasn’t full or when the lift did eventually come it would stop at every single floor. It’s fortunate that this lift didn’t break down as the hotel would have none! Rather poor that one of the other lifts wasn’t in working order for a city centre London hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew, Marblehead

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I've stayed at CitizenM properties before and the vibe is unique, to say the least. This one in London's Shoreditch neigborhood was no exception. I was greeted immediately and warmly and that was the theme during my 2 night stay. The rooms are small, but comfortable and incredibly efficient. It was clean and accommodated my sleep/work needs more than adequately. My only complaint was that they were down 2 elevators. They did a great job informing me before my stay so I could have rebooked. However, it was only an inconvenience twice in 3 days of being at the property. Overall, i would stay there again for sure and recommend it to anyone that needs to be in that very vibrant working neighborhood in north London.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Solid stay

Stay was lovely. Only one elevator working for the building slowed things down a bit.
Stayed 2 nights in Apr 2025