Book Accor Hotels Locarno accommodation from AU$132

Beautiful views

We stayed for two nights and the experience was shockingly poor. We had the Do Not Disturb sign on the door from the beginning, but hotel personnel entered while we were out, moved our personal belongings and threw away papers I had placed with my medication. Another occurrence while we were sleeping in the afternoon a male staff member entered the room without knocking and walked all the way to the bed, and after realising he said he had the wrong room. This is the staff who’s usually at the entrance and helps with parking, probably he wanted to clear or help with luggage for another room.. Around 20–30 minutes later, another housekeeping staff member entered again, probably for cleaning or who knows why despite the same Do Not Disturb sign!! Unacceptable! The personnel has no sense of being cautious and at leat knock. Instead they all just to barge in! The room also could not be locked from the inside, which made the situation even more uncomfortable. We reported everything to reception immediately, but there was no proper follow-up, no real apology from management and no gesture at checkout. Felt like they didn’t really care. The room was decent, but the staff training, privacy standards and guest safety were completely unacceptable for a hotel in this price range. I would not stay here again and do not recommend.

Excelente hotel y la vista al lago una belleza!

Amazing experience. One of the best hotels we’ve ever been to Grazie Mille

The staff was particularly friendly and helpful. The room was beautiful and clean and quiet

I was greeted warmly at the front desk and advised that I had received a room upgrade! Our room was clean and spacious with a fridge and a small balcony. The bed was very comfortable too. Self-parking was easy with access to the hotel via a lift. We were centrally located in Locarno and close to the waterfront walkway which made for a pleasant evening walk. We were offered a 10% off coupon for breakfast but did not end up using it. Friendly hotel - we would definitely stay there again!