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Room was clean and tidy. Staff at the front desk were very friendly and helpful. Outdoor pool was clean, hardly any debris found in it. Some ants would gather near the garbage can. We notified front desk of this and they said they would add something to get rid of them but they remained. Didn’t both us really the ants were tiny. The views were great by the ocean - waking up to see the ocean everyday was wonderful. There’s an outdoor walkway that takes you to the road connecting to the beach. Unfortunately it was very windy and the waves were high - only surfers were seen entering the waters here.

The property was close to the town centre, without being in the middle so was nice and quiet. The staff were extremely helpful and offered a kind and courteous service. Highly recommended

The receptionist need to go to charm school 🙂🙂🙂

We booked a double room but were allocated a very small room with one of the smallest beds I’ve encountered in a hotel (see photo attached). The room did not appear to match the marketing photos, so it felt misleading to book one type of room and be given something quite different. After a poor night’s sleep, we complained and were moved to a larger room, which was much closer to what we had expected when booking. We also found the hotel restaurant disappointing, both at breakfast and dinner. However, we did enjoy the drinks and food in the bar area. The gym was another disappointment. It had only a couple of treadmills, dumbbells up to 10kg, and no bench to use them with, so it was very limited for a hotel at this price point. Overall, we did not feel the stay offered good value for money. While after-hours access to the gardens is a nice benefit, I would have preferred to stay elsewhere and visit the gardens during the day instead.

We stayed one night in May 2026. We were welcomed warmly even though we arrived late at night due to a much delayed flight from Ponta Delgada. They upgraded us to a suite, which we were grateful for, after a long day of flying, and extended layovers in 4 airports, and getting lost while trying to find the hotel in the dark. The room was clean, and we enjoyed a peaceful night's rest and a standard complimentary breakfast the next morning.

Our experience at this hotel was outstanding, thanks to the staff's kindness, professionalism, and dedication to excellence. Upon arrival, we were treated to a beautifully presented room with rose petals, fine wine, and exquisite desserts, setting the tone for an unforgettable stay. The hotel's restaurant offered exceptional service and exceptional food, further enhancing our already impressive experience. Thank you for making our anniversary so special ❤️