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Aparthotel

Citadines City Centre Liverpool

4.0 star property

Photo gallery for Citadines City Centre Liverpool

Flat-screen TV
Exterior
Reception
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

View map
72 Church Street, Liverpool, England, L1 3AY
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪10 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪13 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Fridge, microwave, electric kettle, high chair

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Fridge, microwave, electric kettle, high chair

Superior Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Liverpool

With a stay at Citadines City Centre Liverpool, you'll be centrally located in Liverpool, steps from Liverpool ONE and 10 minutes by foot from Royal Albert Dock. .This aparthotel is 0.7 mi (1.1 km) from Liverpool Pier Head Ferry Terminal and 0.7 mi (1.2 km) from The Beatles Story Museum.
View more Aparthotels in LiverpoolOpens in a new window

What's nearby

  • Liverpool ONE - 1 min walk - 0.2 km
  • Cavern Club - 6 min walk - 0.6 km
  • Royal Albert Dock - 10 min walk - 0.9 km
  • The Beatles Story Museum - 12 min walk - 1.0 km
  • Liverpool Pier Head Ferry Terminal - 13 min walk - 1.2 km

Getting around

  • Liverpool Central Station - 3 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Kokoro - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Head of Steam - ‬2 min walk

About this property

Citadines City Centre Liverpool

Aparthotel with a fitness center, steps from Liverpool ONE
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Continental breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Citadines City Centre Liverpool Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 765 out of 1067 reviews
Rating 8 - Good. 224 out of 1067 reviews
Rating 6 - Okay. 47 out of 1067 reviews
Rating 4 - Poor. 15 out of 1067 reviews
Rating 2 - Terrible. 16 out of 1067 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Great location clean , great shower beds not that comfortable but great stay will defo be back
Stayed 3 nights in Jun 2025

8/10 Good

Tim

Very nice pool
Stayed 4 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

varinder

Liked: Cleanliness, room comfort
It was amazing to stay in hotel. Am very happy when ever next time I will go again to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for weekend to watch Bruce Springsteen lovely city centre location, perfect, clean, comfortable, staff very helpful, only criticism was the windows where screwed shut, wanted fresh air.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, room comfort
Great location , near bars, restaurants and shops. Easy check in. Friendly service. Our room equipped with small kitchen, lounge area and washer/dryer in the toilet space. Parking at Q Park 5 mins walk - get the code with your booking and prebook for discount!
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, room comfort
Everything was perfect. The location, the apartment was clean and the amenities were plentiful. Including a washing machine & dryer. I would recommend and go back again myself.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location on large pedestrian mall just steps from train station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph, Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, great amenities, friendly staff, great location. HIghly recommend for any length of stay.
Stayed 6 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Good stay central to everything nice room
Stayed 2 nights in Jun 2025

8/10 Good

Kalli

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, room comfort

Happy customer!

Great location for all activities, not accessible by car but discounted parking close by. Room was well equipped and comfortable and surprisingly quiet for being located in the middle of town. Staff were friendly and helpful. Throughly recommend a stay at these apartments.
Stayed 1 night in Jun 2025

10/10 Excellent

Jasvir

Travelled with family
Liked: Cleanliness, room comfort
Excellent location, great experience.
Stayed 1 night in May 2025

8/10 Good

Andrew, West St. Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice big clean well-appointed room with everything you need to cook and eat in if you want. Modern equipment, comfortable bed, tea, coffee, sugar, milk etc. Didn't like the hard-to-use idiosyncracies. Clear that parking is offsite, but not clear that hotel is in a pedestrian area so there is no place to drop baggage. Not obvious how to use the shower and instructions posted were wrong. Lighting in bathroom not great for doing makeup. Appliances, including fridge, switched off at the wall and not obvious which is which. After 24 hours of not realizing the fridge wasn't cold, had the room cleaner turn it off again after we got it going. Staff were nice, friendly and check in was very efficient. But they weren't able to be very helpful in assisting with the above details.
Stayed 3 nights in May 2025

4/10 Poor

Christine

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I would rate this hotel as poor. The main of staff were good but no manager in attendance day or night. Showers not working properly door locks not working. Beds not good and you don’t get the room you have pre booked General poor communication and poor rooms
Stayed 2 nights in May 2025

10/10 Excellent

Bavnit

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

jennifer

Liked: Cleanliness, room comfort
We had a great stay at the hotel Location was ideal as was close to everything.
Stayed 1 night in May 2025

8/10 Good

Kimiko

Travelled with family
Liked: Cleanliness, amenities
Wonderful location close to shopping, dining and transportation. Really helpful to have a washer/dryer.
Stayed 2 nights in May 2025

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is right where we wanted it to be, I like the fact that you cannot gain access to the rooms unless you have a key card. The room was clean and modern. I will be back for sure!
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff are fantastic, nothing too much trouble for them. The room was spotless and very well equipped. The location is excellent, the train stations are a 5 minute walk away and all the shopping area is literally just outside the hotel door. I wouldn't stop anywhere else, fantastic.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful well-equipped and comfortable apartment in a great location. Staff were lovely, friendly and helpful. Had a great stay here.
Kitchen area
Looking across apartment to separate bedroom
View from window
Lovely view of the sunrise across the city from the apartment
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort

Perfect for a short break

Excellent location in the heart of the city centre. The room is a small apartment that came equipped with everything you could wish for including a washing machine and tumble dryer. Although centrally located there was no noise either from outside or other rooms. The room was spotless. I would definitely stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

David, Eugene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Liverpool. Easy walking distance to most touriusty areas. Rooms are great for people watching in the City Centre.
Stayed 4 nights in May 2025