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Aparthotel

Citadines City Centre Liverpool

4.0 star property

Photo gallery for Citadines City Centre Liverpool

Flat-screen TV
In-room safe, desk, laptop workspace, soundproofing
Reception
Exterior
In-room safe, desk, laptop workspace, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

View map
72 Church Street, Liverpool, England, L1 3AY
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪10 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪13 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Fridge, microwave, electric kettle, high chair

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Fridge, microwave, electric kettle, high chair

Superior Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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The price is AU$120
includes taxes & fees
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About the area

Liverpool

With a stay at Citadines City Centre Liverpool, you'll be centrally located in Liverpool, steps from Liverpool ONE and 10 minutes by foot from Royal Albert Dock. .This aparthotel is 0.7 mi (1.1 km) from Liverpool Pier Head Ferry Terminal and 0.7 mi (1.2 km) from The Beatles Story Museum.
View more Aparthotels in LiverpoolOpens in a new window

What's nearby

  • Liverpool ONE - 1 min walk - 0.2 km
  • Cavern Club - 6 min walk - 0.6 km
  • Royal Albert Dock - 10 min walk - 0.9 km
  • The Beatles Story Museum - 12 min walk - 1.0 km
  • Liverpool Pier Head Ferry Terminal - 13 min walk - 1.2 km

Getting around

  • Liverpool Central Station - 3 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Kokoro - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪The Globe - ‬2 min walk

About this property

Citadines City Centre Liverpool

Aparthotel with a fitness center, steps from Liverpool ONE
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Continental breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Citadines City Centre Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1050 reviews
Rating 8 - Good. 219 out of 1050 reviews
Rating 6 - Okay. 47 out of 1050 reviews
Rating 4 - Poor. 14 out of 1050 reviews
Rating 2 - Terrible. 16 out of 1050 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful well-equipped and comfortable apartment in a great location. Staff were lovely, friendly and helpful. Had a great stay here.
Kitchen area
Looking across apartment to separate bedroom
View from window
Lovely view of the sunrise across the city from the apartment
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort

Perfect for a short break

Excellent location in the heart of the city centre. The room is a small apartment that came equipped with everything you could wish for including a washing machine and tumble dryer. Although centrally located there was no noise either from outside or other rooms. The room was spotless. I would definitely stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

David, Eugene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Liverpool. Easy walking distance to most touriusty areas. Rooms are great for people watching in the City Centre.
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved our stay at Quest Liverpool City Centre. Great location. Our upgraded room was a lovely surprise and much appreciated.
Stayed 2 nights in May 2025

10/10 Excellent

Rebeccah, Durham

Liked: Cleanliness, amenities, property conditions & facilities
close to plenty of groceries, close to train stations and bus lines.Front desk can be stand offish at times.
Stayed 3 nights in May 2025

8/10 Good

Kish

Stayed 2 nights in May 2025

4/10 Poor

Alex

Very noisy location

Got 3 hours sleep on the Saturday as there is loud music playing on the street outside til 4am. We were also denied a late checkout when we complained.
Stayed 2 nights in May 2025

8/10 Good

JOHN, LONDON

Liked: Cleanliness, amenities
WiFi isn’t good There was a lot of noise in my room when the neighbours flushed the toilet. Staff are really nice.
Stayed 1 night in May 2025

10/10 Excellent

Sareta, London

Liked: Cleanliness, amenities, property conditions & facilities
Great stay in the heart of Liverpool. The room (studio) was spacious and the bed was incredibly comfortable. It's a quick walk from the train station, from Liverpool One, and to the restaurants of Bold Street. The Royal Albert docks are only about 15 minutes way. Would highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort

The best stay we have ever had in Liverpool

From the moment of booking, through check-in, to our sad departure 5 days later, this was the best stay we have ever had in Liverpool. The apartment was exceptionally well appointed, having everything you could expect. The whole place was spotless and the staff so friendly and helpful. The location in the centre of the city allowed us to experience new things. We will definitely be returning. Thank you!
Stayed 4 nights in May 2025

6/10 Okay

Joan, New Maryland

Travelled with family
Disliked: Cleanliness, amenities
The cleaning staff is a major weakness of this property. Towels were not changed frequently enough, carpet was not vacuumed despite being there six nights. Had to ask for more shampoo, toilet tissue etc. Disappointing to say the least.
Stayed 6 nights in May 2025

10/10 Excellent

Jordin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was in great condition with laundry services and great location in the heart of the city center. Highly recommend!
Stayed 2 nights in May 2025

8/10 Good

Michelle

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Karl

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was close to the centre and Liverpool One, the train station and only a 10-20 minute walk to the cavern club and docks.
Stayed 2 nights in May 2025

10/10 Excellent

Rene

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location!!! But a little noisy as it is located at great night spots.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Samky

Stayed 1 night in May 2025

10/10 Excellent

Jen

Liked: Cleanliness, room comfort

Bank holiday weekend

I’ll stay at the quest was very smooth. Its location was perfect for visiting the many attractions of Liverpool and only within 10 minutes walking distance. The staff were bubbly and couldn’t do enough to make our stay comfortable and effortless. Elizabeth made my birthday weekend special with complementary Prosecco and an upgrade to a larger room. This was more than we expected and was a pleasant surprise. Communication was excellent and staff on hand to answer any queries we had. Just note the location is in a busy nightlife area and so was very lively at night. This didn’t however cause a problem as the rooms were well soundproof. Overall fantastic day and we would definitely use this hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

MRS CAROL

Travelled with family
Liked: Cleanliness, room comfort

Amazing stay

AMAZING, highly recommend this place. Large spacious rooms very well equipped. Bed was huge and very comfortable. Staff were friendly welcoming and helpful. Location was great.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Adam, Aurora

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall Quest was fine, but the bed was very uncomfortable. You could feel the springs in them, I could never find a comfortable sleeping position and did not sleep well at all whilst staying there. Also fitted with a comforter that was pocketed at the bottom corners of the bed so you couldn't pull the comforter up far enough. Also had no top sheet, which I found odd. Just seems like like the beds were an afterthought. Because of this, I would not book here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025