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Vila Gale Collection Sintra Hotel

5.0 star property

Photo gallery for Vila Gale Collection Sintra Hotel

Lobby lounge
Free daily buffet breakfast
Minibar, in-room safe, blackout curtains, free WiFi
Indoor pool, outdoor pool
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Rua Fonte da Granja, nº 30, Sintra, Lisbon, 2710-635
  • Place, Sintra Mountains
    ‪6 min drive‬
  • Place, Sintra National Palace
    ‪8 min drive‬
  • Place, Quinta da Regaleira
    ‪8 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪35 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Single Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Twin Room (2 Adults + 1 Child)

Minibar, in-room safe, blackout curtains, free WiFi

Family Twin Room (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Twin Room (2 Adults + 2 Children)

Minibar, in-room safe, blackout curtains, free WiFi

Family Twin Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (3 Adults)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (3 Adults)

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Family, 2 Adults + 2 Children)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Family, 2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

LCD TV

Apartment, 2 Bedrooms

  • 113 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (5 Adults)

LCD TV

Apartment, 2 Bedrooms (5 Adults)

  • 113 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About the area

Sintra

Located in Sintra, Vila Gale Collection Sintra Hotel is in a regional park, within a 15-minute drive of Sintra National Palace and Quinta da Regaleira. .This family-friendly hotel is 7.2 mi (11.6 km) from Pena Palace and 8.5 mi (13.7 km) from Adraga Beach.

What's nearby

  • Sintra Science Center - 6 min drive - 3.7 km
  • Sintra Mountains - 6 min drive - 3.7 km
  • Olga Cadaval Cultural Center - 7 min drive - 3.7 km
  • Sintra National Palace - 8 min drive - 4.8 km
  • Quinta da Regaleira - 8 min drive - 4.5 km

Getting around

  • Ribeira de Sintra Tram Stop - 5 min drive
  • Mira Sintra-Meleças Station - 13 min drive
  • Humberto Delgado Airport (LIS) - 47 min drive

Restaurants

  • ‪Petiscaria Casa - ‬2 min drive
  • ‪O Cortador - ‬5 min drive
  • ‪Samurai - ‬7 min drive
  • ‪O Magoito - ‬4 min drive
  • ‪Caricato - ‬4 min drive

About this property

Vila Gale Collection Sintra Hotel

Vila Gale Collection Sintra Hotel offers 136 air-conditioned accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Satsanga Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 136 air-conditioned rooms featuring microwaves and minibars. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon.
Enjoy local and international cuisine at Versatil, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Versatil - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Inevitavel, Gourmet - This restaurant specializes in local and international cuisine and serves lunch and dinner. Reservations are required. Open select days.
Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Inevitavel, Gourmet
  • Lobby Bar
  • Versatil

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 7918

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Vila Galé Sintra Aparthotel
Vila Galé Sintra Hotel
Vila Galé Sintra Sintra
Vila Galé Sintra Hotel Sintra

Vila Gale Collection Sintra Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 310 reviews
Rating 8 - Good. 107 out of 310 reviews
Rating 6 - Okay. 36 out of 310 reviews
Rating 4 - Poor. 15 out of 310 reviews
Rating 2 - Terrible. 3 out of 310 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sun Ah, syosset

Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best
Stayed 2 nights in Dec 2025

2/10 Terrible

Megan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Majority of facilities - kids pool, play areas - closed without warning. Which sortof ruined out stay with young children. Dozens of minor inconveniences: the need to enter your passport details (!) to see the room service menu, the fact that getting into the indoor pool is more admin than boarding a domestic flight, the refusal to replenish bottled water, the fact the Do Not Disturb sign is each day hidden rather than left on the door handle interior, the poor quality food in the bar, the inattentiveness and unconcerned attitude of staff.. Smashed glass (bauble from Christmas tree) left on the floor in the lobby…. being told we weren’t permitted to eat at specific tables in the lobby, next to the bar which servces food.. all of which add up to a poor experience. We did complain and were offered a sad plate of pre-cut pineapple in sellophane as an apology.
Stayed 4 nights in Nov 2025

6/10 Okay

Michael

The rooms don’t have a dresser or drawer Old carpet
Stayed 6 nights in Nov 2025

10/10 Excellent

Claudia

Stayed 1 night in Nov 2025

10/10 Excellent

Miguel A

Stayed 2 nights in Sep 2025

4/10 Poor

natalia

Disliked: Staff & service, property conditions & facilities
Only views
Stayed 6 nights in Sep 2025

10/10 Excellent

Adabara

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel for families.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gustavo, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to highways and indoor free parking, great pools indoor and out. It has great activities for kids which I didn’t have with me and breakfast is a very nice spread . I have been here 5 times and the location , price, and free parking, also pools is what makes me coming back , when I travel to Portugal.
Stayed 1 night in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Maria, Chicago

Travelled with partner
Disliked: Cleanliness, amenities
Breakfast was pretty good. For the amount of money that you pay per night, the hotel should provide in-room complementary coffee. also, guests should have the option to put a “do not disturb” sign.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Jun 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

6/10 Okay

Vitor Manuel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Csaba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families with small kids, ton of supervised kids activities, great food and amenities. Super kind and helpful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

DERRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great but bring your own TP!

We had a relaxing stay at Vila Gale. It’s a beautiful property. The restaurant service staff were all great. However for a five start hotel the beds should be more comfortable and please get softer toilet paper! The toilet paper was so rough and cheap.
Stayed 3 nights in Sep 2024

10/10 Excellent

pete

Stayed 2 nights in Aug 2024

10/10 Excellent

sarah louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at Vila galé Sintra Staff are alway friendly and helpful
Stayed 5 nights in Aug 2024

10/10 Excellent

Dave

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and staff was very friendly. Would highly recommend, and would book again for my family.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came with our two young children and it was a fantastic way to see portugal!
Stayed 7 nights in Jun 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and nice views, nice pool, and well kept premises.
Stayed 2 nights in May 2024

10/10 Excellent

Rucker

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with groups of other family members for a wedding in Sintra. It was a lovely experience… far removed from the bustle of downtown Sintra, lovely grounds, an elaborate included breakfast buffet, and very kind staff. In particular, we were grateful that the hotel manager agreed to refund us when we discovered we accidentally double booked a room.
Stayed 3 nights in May 2024

10/10 Excellent

Rucker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, kind staff

We stayed here with groups of other family members for a wedding in Sintra. It was a lovely experience… far removed from the bustle of downtown Sintra, lovely grounds, an elaborate included breakfast buffet, and very kind staff. In particular, we were grateful that the hotel manager agreed to refund us when we discovered we accidentally double booked a room.
Stayed 3 nights in May 2024