Book Premier Inn Leven accommodation from AU$92

Welcoming and friendly staff. Leafy surroundings and plenty of parking. Dogs welcome! Tasty evening meal in the pleasant lounge bar area. Excellent choices available for breakfast. Definitely value for money. Only let down by being a bit tired all round and dingey.

Another Village Hotel. This time in Hull and the theme is the same. Friendly and attentive staff matched with a good facilities, well designed rooms and reasonably priced food. Both evening and morning shift staff were friendly and helpful to ensure that there were no issues that needed addressing. The breakfast staff even provided alternative milk which was not out in the open during breakfast. Worth noting for those with dietary restrictions or allergies speaking to the staff will result in a positive experience. Room was clean with no visible dust or cobwebs and smelt fresh on entry. The bathroom was separate from the bedroom with a shower in what I can describe as a spacious room probably bigger than most 'box rooms'. Again bathroom was clean with towels where expected and the toilet bowl clean. Big mirror and well lit. Bed was comfortable with enough pillows for added comfort if required. Kettle and cups provided were clean. Nice choice of tea and coffee although providing decaf for both would also have been welcome. An upgrade to the Clubhouse would have included a Lor Nespresso machine to the mix. There is a full length mirror and a small closet built into the wall housing an ironing board, hairdryer and fan (for hot days?). The room had a good temperature that was not leaning towards hot or cold that I did not look around for the controls to change it.

Good hotel. Staff were very friendly and helpful. Our room was big and spacious.

Breakfast choices were excellent. Parking was adjacent and plentiful. All staff we met were good. The room (139) felt a bit weary, the beds not particularly comfortable. The shower was over a bath, ok, but the bath sides were very high for people with stiff legs. One lamp was not working, the toilet flush handle was loose on the wall. Nothing dreadful but could be improved.

I booked this hotel at very short notice while preparing to travel from the northeast of Scotland to visit a seriously ill family member for what was expected to be a final visit. Unfortunately, on the morning of our planned departure for the 8-hour journey, we received the sad news that our family member had passed away, meaning the trip was no longer required. We contacted the hotel immediately to explain the exceptional circumstances and respectfully requested a refund or goodwill consideration. Regrettably, the request was declined and the booking charge was upheld. While I understand that hotels operate within cancellation policies, I was disappointed by the lack of flexibility and compassion shown given the circumstances. Based on this experience, I do not feel confident recommending this company to others.

Good location great food