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Yes , very courteous and informative

I was attending an event at the IceParc so the location is great. The room is small but adequate and comfortable, and the kitchenette is very nice. The supermarket next day is convenient. I rated cleanliness lower because some kitchen utensils were not clean; I had to wash cutlery before using.

Rooms were spacious and clean. Very comfortable with a small balcony. Bed very comfy. Showers hot with a full raining water shower head. Food (Dinner) was really good and the dining area very homely. Staff were cheerful and very helpful.

This was my third time staying and I enjoyed my stay. The young lady at Reception when I checked in was polite, professional and allocated me a room in accordance with my request. I would recommend others stay here. Thank you very much.

Stayed at this amazing property my for one night with work colleagues before a work meeting in Fontainebleau. This is a private residence where the family and small staff serve you as if you are family visiting their home. The difference is the meals and the service are exquisite and your every whim is catered to; including a fire waiting for you outside the home ( … aka mansion) after dinner. Each room has its own private restroom and the decor takes you back in time as if you are visiting royalty. The estate is open to you for walks and cocktails on the patio. This is a must stay if you have the opportunity.

Dated hotel in need of some TLC and cleaning as there were several cobwebs in the room. Pillowcase was poor material and bed hard. Breakfast had gone up in price in two weeks and there was a limited range.