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Good location.

I'm not sure how this place has so many 10/10 reviews.Here's the good, the bad, and the ugly.The Good:Location to the gondola!!!!!Location to the Hob restaurant which was great.The house was very rustic and quaint. Huge fridge and stove, great for larger groups.Super comfy beds and lots of them.Plenty of cooking pots and dishes.Plenty of cleaning supplies to clean up.The bad:The address was spelled wrong in a text making it very difficult to locate.TV was non functional, BBQ as Canadians know it was non existent. ( Maybe he meant the indoor grill thing). No towels were supplied, which would have been fine if mentioned.Hand soap was almost empty, as well as salt shakers, no soap for the dishwasher, no extra garbage bags, no containers for recycling, and the shower soap was empty as well. A half roll of toilet paper in each W/C was supplied.The town of Orelle is a quaint little town but groceries have to bought in the next town over. The ugly:Although they were cute, there is mice running around the kitchen that come in through the drain pipe under the bathroom sink. Some might be ok with that, some not.My sons friend got bit by bedbugs. He was the only one, which was weird because it was my son that found one in his bed. And yes we were sure what it was. It exploded blood when he squished it. Only saw one though, so it may not be an infestation. We all had a hard time getting sleep because we were imagining bugs crawling on us. We left a day early.

It is actually not a four star hotel, the rooms are tiny and there is carpet in the room …

Fantastic location to lifts for the price

Great location for the ski lifts! Staff very friendly and accommodating.

Had a delay in route to the hotel. Spoke with staff on the telephone explaining the delay in Italy and I would arrive very late that night. They put me at ease explaining there will always be someone available 24 hours