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Great service and friendly staff

What a beautiful hotel! The room was spotless, the staff was so professional and friendly. The views of the Andes breathtaking. The many restaurants were excellent!

Great experience! Everyone was super friendly, food is good, and the llamas were cute!

Our room was very clean and had an amazing view. This friendly, family-run hotel made us feel right at home. Jorge, the host, was kind and helpful - he went out of his way to assist us when my partner and I were both feeling unwell. We’re incredibly grateful for his hospitality. Highly recommend!

We loved our stay at El Albergue! First off, we were very happy that we decided to stay in Ollantay during our visit to Machu Piccu (rather than Agua Calientes) which is an incredible location in its own right, with beautiful old town, great restaurants, and fantastic archeologic sites. El Albergue is located at the train station which made if very convenient, but also a romantic old-school vibe which we appreciated. We did also take advantage of their distillery and coffee experience and loved both. The staff here were so kind and helpful, couldn't have asked for better. The room was large, clean and comfortable and everything worked great. We ate at the restaurant one night and thought the food was great. We didn't find the sounds of the trains overly intrusive, but we did look for a room facing away from the tracks and that is probably a good idea.. Highly recommend this hotel!

Our stay was a dream come true. The hotel facilities feel like staying in a museum, full of history and beauty. The staff went above and beyond, Lucia the concierge made sure we were taken care of, she went above and beyond to make our stay unforgettable. The servers at breakfast and dinner were so kind and offer us off menu items and never stopped asking if we needed anything else. The location of the hotel is perfect to enjoy beautiful landscapes and a peaceful atmosphere. The spa is amazing!! Totally recommended any of the treatments! Overall if I can give 10 stars I would!