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Mirabello Hotel

2.0 star property

Photo gallery for Mirabello Hotel

Terrace/patio
Superior Double Room
Reception
Exterior
TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View map
20 Theotokopoulou St, Heraklion, Crete Island, 71202
  • Place, Historical Museum of Crete
    ‪2 min walk‬
  • Place, Heraklion Town Hall
    ‪2 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪5 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room (External private bathroom)

Single Room (External private bathroom)

Single Room (External private bathroom)

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Ground Floor

Economy Twin Room, Ground Floor

Economy Twin Room, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Heraklion

With a stay at Mirabello Hotel, you'll be centrally located in Heraklion, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. .This hotel is 4.1 mi (6.7 km) from Palace of Knossos and 0.1 mi (0.2 km) from Monastery of St. Peter and St. Paul.

What's nearby

  • Historical Museum of Crete - 2 min walk - 0.2 km
  • Heraklion Town Hall - 2 min walk - 0.2 km
  • Heraklion Loggia - 2 min walk - 0.2 km
  • Heraklion Archaeological Museum - 5 min walk - 0.5 km
  • Natural History Museum of Crete - 7 min walk - 0.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 15 min drive

Restaurants

  • ‪Lola - ‬2 min walk
  • ‪Tiny Rebels - ‬2 min walk
  • ‪Central Park - ‬2 min walk
  • ‪Petousis - ‬2 min walk
  • ‪Λαδόκολλα - ‬3 min walk

About this property

Mirabello Hotel

Mirabello Hotel offers 25 air-conditioned accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 25 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Mirabello Heraklion

Mirabello Hotel

Mirabello Hotel Heraklion

Mirabello Hotel Hotel

Mirabello Hotel Heraklion

Mirabello Hotel Hotel Heraklion

Mirabello Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 166 out of 381 reviews
Rating 8 - Good. 147 out of 381 reviews
Rating 6 - Okay. 50 out of 381 reviews
Rating 4 - Poor. 13 out of 381 reviews
Rating 2 - Terrible. 5 out of 381 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Mirabello is a small family-run hotel. They work hard and with pride. Rooms are immaculate and it is in a very quiet area in old town with two excellent local-folk family tavernas just a few steps away and around the corner. A very budget friendly and safe place to stay in the heart of old town Heraklion.
Stayed 4 nights in Oct 2025

10/10 Excellent

Margery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, had good balcony view, very close to market and restaurants
Stayed 1 night in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Mojtaba

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !
Stayed 1 night in Oct 2025

2/10 Terrible

Pamela

Stayed 1 night in Sep 2025

10/10 Excellent

Shalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay. Walking distance from port.
Stayed 1 night in Sep 2025

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheyenne

Stayed 1 night in Sep 2025

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk were great he helped us in getting a taxi from our hotel to the port in the morning when we had an early ferry and was very nice!
Stayed 1 night in Sep 2025

8/10 Good

Zoe

Travelled with group
Liked: Staff & service, property conditions & facilities
Location was close to eateries and a short walk to the ferry and bus. Property was clean and quiet, reception staff were able to help with location/directions. General area had a lot of graffiti which was off putting to the eye, but it also did not feel unsafe in the time we stayed so don’t let this out you off. This cannot be held against the property, it was safe with 24 hour reception.
Stayed 1 night in Aug 2025

8/10 Good

Quinten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine hotel, better than I was expecting, and the price was great. Staff was friendly and the room was clean and ready when I arrived. The only issue I had was on my last night there was a lot of traffic that kept me up most of the night, which was something I didn’t experience on the other nights I was there. If you’re staying in Heraklion and want a decent, budget friendly hotel, this one exceeds expectations
Stayed 3 nights in Aug 2025

10/10 Excellent

Sadulle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

jeremy

Stayed 1 night in Jul 2025

10/10 Excellent

Enyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and friendly staff. Close to everything. Recommended!
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great hotel at a fair price. Suited our needs for a quick stop in Heraklion!
Stayed 1 night in Jul 2025

10/10 Excellent

Enyu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, air-conditioned, and had a quite a big and comfortable bed. Great location too, and the staff were very friendly and helpful. I had to check out a bit later than the regular time and was not charged extra. The bathroom was small, but that was a minor issue. Will come back if I visit Heraklion again!
Stayed 2 nights in Jul 2025

8/10 Good

Ana

Travelled with group
My friend and I stayed here for a week — overall, it was alright. The location is definitely the highlight, very close to the city centre and within walking distance of all kinds of transport, which made getting around super easy. The room itself was decently clean, but unfortunately the towels and sheets were dirty and stained, which wasn’t great. On the plus side, the staff were friendly and helpful whenever we had questions. Decent for the price, but could use some improvements.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service team with wholehearted service

I would like to thank from the bottom of my heart the hotel staff who kindly and cheerfully assisted me when I was having a problem. I recommend the hotel because of the staff but also the atmosphere and the excellent location!
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem, tucked away in a little corner in an area that we love.... Nice nearby bars for food and drinks (Siga Siga, Beer O'clock, Peskesi....) just off the mainstream tourist trap. Recommended 🤗
Stayed 1 night in Jun 2025

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and so helpful! Great location to the city center. Bus stops and the port were very walkable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aruna

Travelled with partner
Liked: Cleanliness, amenities
The location was excellent - within walking distance to bars, restaurants and supermarkets. The sea front was very close, as were the main attractions. The room was clean and comfortable with tea and cofree making facilities provided. The staff at the front desk were excellent - helpful with directions to get where we wanted and with suggestions for restaurants. I would recommend this property without any hesitation. and easily accessible. We Venetian fortress and Morosini fountain was also
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025