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Hotel Arenal Lodge

3.0 star property

Photo gallery for Hotel Arenal Lodge

Breakfast, lunch served; local and international cuisine, garden views
Breakfast, lunch served; local and international cuisine, garden views
Interior entrance
Outdoor spa tub
Master Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Place, Lake Arenal
    ‪5 min walk‬
  • Place, Arenal Volcano National Park
    ‪14 min walk‬
  • Place, Tabacon Hot Springs
    ‪6 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪29 min drive‬

Room options

View all photos for Junior Room (2 Beds)

Junior Room (2 Beds)

Junior Room (2 Beds)

8.0 out of 10
Very good
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Suite (Standard)

Family Suite (Standard)

Family Suite (Standard)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom

Standard Room, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Apartment (Planta Alta)

Family Apartment (Planta Alta) | In-room dining

Family Apartment (Planta Alta)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room (1 Bed)

Junior Room (1 Bed)

Junior Room (1 Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Panoramic Room (1 King Bed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Room (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

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About the area

La Fortuna

With a stay at Hotel Arenal Lodge in La Fortuna, you'll be in the mountains, a 4-minute walk from Lake Arenal and 12 minutes by foot from Arenal Volcano National Park. .This family-friendly hotel is 4 mi (6.4 km) from Tabacon Hot Springs and 7.8 mi (12.5 km) from Los Lagos Hot Springs.

What's nearby

  • Lake Arenal - 5 min walk - 0.4 km
  • Arenal Volcano National Park - 14 min walk - 1.2 km
  • Tabacon Hot Springs - 6 min drive - 7.0 km
  • Baldi Hot Springs - 17 min drive - 16.4 km
  • La Fortuna Waterfall - 32 min drive - 23.7 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 179 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬7 min drive
  • ‪Coffee Time - ‬11 min drive
  • ‪Soda La Palma - ‬9 min drive
  • ‪Lemnos Wetbar - ‬14 min drive
  • ‪Restaurante Las Palmas - ‬14 min drive

About this property

Hotel Arenal Lodge

Hotel Arenal Lodge offers 40 air-conditioned accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 40 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Volcano's Secret, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10 AM.
Volcano's Secret - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Volcano's Secret

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10 PM

Front desk staffed during limited hours

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 10:00 PM to 9:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Arenal Lodge

Hotel Hotel Arenal Lodge La Fortuna

Hotel Arenal Lodge La Fortuna

Arenal La Fortuna

La Fortuna Hotel Arenal Lodge Hotel

Hotel Hotel Arenal Lodge

Arenal

Arenal Lodge La Fortuna

Hotel Arenal Lodge Hotel

Hotel Arenal Lodge La Fortuna

Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

D

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always a pleasure staying here. The view when it's not foggy is awesome. Please don't hold the hotel responsible if you don't get to see the view. It's the weather. The rooms are gorgeous. I've stayed here half a dozen times and love it. The people are always wonderful The only negative that I have is the breakfast seems to have gone downhill. Which was a shame because it used to be delicious. The ride from the entrance gate to the actual reception is up a very long steep dark windy hairpin road. But I love that it's part of the adventure. Going up when it's dark could be a little scary but again part of the adventure that I love which is why I keep going back.
Stayed 2 nights in Feb 2026

2/10 Terrible

Uneeza

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience, no power, no safety and no staff.no phone in the rooms. Trapped in the room with no power, no phone to call anyone. Also Rooms and bathroom don’t even look anything like the picture posted on Expedia. Never ever recommend this place to anyone. Not even my worst enemy.
Stayed 5 nights in Dec 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Highly recommend one of the cabin on the hill. The view of the volcano is breathtaking and being able to see it from your room’s window is priceless. Also, the place is kept very clean and the restaurant serves very good food at affordable prices. Overall it was a very good experience
Stayed 3 nights in Jan 2026

10/10 Excellent

gary

Liked: Cleanliness, property conditions & facilities
norman was exceptional! Rooms very good. Entrance road not so much.
Stayed 2 nights in Jan 2026

10/10 Excellent

Martin, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a spur of the moment decision and we are so glad we had this memorable experience. We abandoned our first (prepaid) stay at another location to get closer to the action in La Fortuna. Mentioning this to the front desk, they said “we are not fancy”. To us, this was so special. At the gate at the bottom of the mountain, an attendant lets you in (with confirmation of reservation). The road is high and steep and takes about 6 minutes to climb. A four wheel drive vehicle is recommended. As a result of this location, we felt VERY safe here. We didn’t even use the actual safe. Our room was older, but absolutely tidy. The AC worked great and the shower was hot (not so at other locations we stayed). The hot tubs were lovely; could have been hotter, but the grounds were so pretty. Provided breakfast was perfect. Dinner was fine, but not a highlight. Given the steep hill, you are kind of stuck after dark. Thankfully a pool table and nice fellow guests kept us entertained. This was an uber memorable experience for us and a special place for our family. Our teenage son will look back at this spot fondly.
Stayed 1 night in Jan 2026

8/10 Good

charles

Travelled with group
Liked: Cleanliness, staff & service, amenities
Chalet was very dated. Small tv and hard bed. Sofa and recliner were very dirty with years of use. Staff were all outstanding. Restaurant was nice clean and staff efficient,food was good.Prices were also quite reasonable
Stayed 3 nights in Jan 2026

10/10 Excellent

Clifford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. The filet mignon in the restaurant was inedible but that was the only glitch.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rolando

Liked: Cleanliness, amenities
Very good place to relax
Stayed 1 night in Jan 2026

10/10 Excellent

Randi

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and helpful staff. The room and amenities were nice. I highly recommend the spa.
Stayed 3 nights in Jan 2026

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
My family and I stayed for 3 nights in one of the chalets recently and enjoyed our stay. The grounds are beautiful and the view from the chalet and the pool area was stunning. The hotel is about 20-30 mins outside of La Fortuna so a bit inconvenient if you don’t have a car rental as there are no restaurants around except for at the hotel (which was okay). The views and the grounds made up for this inconvenience. Front desk and restaurant staff were very friendly. I would consider returning.
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, quiet, beautiful grounds.
Stayed 2 nights in Dec 2025

2/10 Terrible

Badrish

Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe to drive within the property
Stayed 1 night in Dec 2025

2/10 Terrible

Badrish

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not safe to drive inside the hotel. It takes 2km from security to Reception. Dangerous road. From reception to rooms also roads are steep with no warning signs of dangerous ditches.
Stayed 1 night in Jan 2026

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel in on a mountain 2 km uphill on a paved but old road, although I saw sedans I don’t know how they made it. We were glad we rented a 4x4 that’s what I recommend. Also try to get there before dark due to the steep uphill super curvy 2 km road. Although hotel is old (probably oldest in the area) it’s very clean , rooms are big and comfortable. It’s on a beautiful mountain with great views . The horse riding on site is a most! Decent breakfast, friendly staff. Definitely recommend if you’re into rustic stays and nature.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karthikeyan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Calm, Rainforest Experience
Stayed 2 nights in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025

6/10 Okay

Cherise

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Room was cleaned everyday and the staff were friendly. The breakfast food was not great
Stayed 3 nights in Dec 2025

8/10 Good

Anshuman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room condition could have been better. specially bathroom. Lobby, restaurent - excellent. Breakfast - great
Stayed 2 nights in Dec 2025

10/10 Excellent

Belur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast with many healthy and tasty choices. Extensive menu for both lunch and dinner. Service was efficient and caring.
Stayed 3 nights in Dec 2025

6/10 Okay

Shweta

Bathrooms did not smell good.
Stayed 2 nights in Dec 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities
This place is really nice, in the middle of the jungle, and a great price. This is not the ritz, but not a rip off like in fortuna. I’m going back for sure! Thanks for having us.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerrit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really helpful and humble at the same time, along with the Eco environment of the hotel
Horse riding tour with great views
Stayed 2 nights in Dec 2025

6/10 Okay

Rami

Travelled with partner
Was ok. Area is very very humid due the area.
Stayed 2 nights in Dec 2025

10/10 Excellent

YANEISY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great State. Amazing views and kind staff!!!
Stayed 2 nights in Dec 2025