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Staff was very friendly and helpful. I inadvertently left a small item in the room upon departure. Housekeeping discovered it even before I knew of my mistake, the desk called me and kindly arranged to have it sent to me by post. (I paid for postage expenses, of course.) Very efficient and appreciated.

Nice room, spacious, but could not reach the window lever to open the window. Mattress had plastic coated cover - not nice, had to remove it

My husband and I loved the hotel Madeline. The location is great- walkable to everything. The breakfast is great, the bar is really nice to relax in. The rooms are comfortable and quiet. We recommend this hotel for your stay in Sarlat La Canada.

Beautiful pool and garden, beautiful quiet location - house was good but old fashioned and required more thorough cleaning and attention to detail on cleaning crockery, checking for bugs in house (cleaning again) and ensuring that all facilities were in good working order which they were not. Heating was broken, dishwasher did not clean properly, no hot water in evening, then internet went down in storm affecting TV, with little to no contact with owner. This house needs TLC as did we so we felt cold, neglected and disappointed with our holiday. Apart from one load of logs for the fire which cheered us up we were pretty much ignored by the owner except when he arrived to check the heating and the plumber tried to fix. But it came on once at 2am then that was it. So very sorry but it was all too frustrating. Better communication is required.

Could not find any faults with this lovely comfortable hotel.

Top notch hotel. I recommend hands down