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Kyoto Tokyu Hotel

4.5 star property

Photo gallery for Kyoto Tokyu Hotel

Exterior
Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
Executive Royal Suite (gym access, shuttle bus from Kyoto St)
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Gojo-sagaru, Horikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8519
  • Place, Nishihonganji Temple
    ‪6 min walk‬
  • Place, Kyoto Tower
    ‪14 min walk‬
  • Place, Kawaramachi Street
    ‪14 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪54 min drive‬

Room options

View all photos for Standard Triple Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Triple Room

  • Sleeps 3

View all photos for Premium Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Premium Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Premium Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Double Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Double Room, Non Smoking (gym access, shuttle bus from Kyoto St)

9.6 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, Non Smoking (Gym Access, Shuttle Bus from Kyoto Station)

Standard Single Room, Non Smoking (Gym Access, Shuttle Bus from Kyoto Station)

Standard Single Room, Non Smoking (Gym Access, Shuttle Bus from Kyoto Station)

9.2 out of 10
Wonderful
(23 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking (Gym Access,Shuttle from Kyoto Station)

Standard Twin Room, Non Smoking (Gym Access,Shuttle from Kyoto Station)

Standard Twin Room, Non Smoking (Gym Access,Shuttle from Kyoto Station)

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Luxury Hollywood Twin Room, Non Smoking A 44.4m2 (Gym Access, Shuttle Bus from Kyoto St)

Luxury Hollywood Twin Room, Non Smoking A 44.4m2 (Gym Access, Shuttle Bus from Kyoto St)

Luxury Hollywood Twin Room, Non Smoking A 44.4m2 (Gym Access, Shuttle Bus from Kyoto St)

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Luxury Hollywood Twin Room, Non Smoking B 49.5m2 (Gym Access, Shuttle Bus from Kyoto St)

Luxury Hollywood Twin Room, Non Smoking B 49.5m2 (Gym Access, Shuttle Bus from Kyoto St)

Luxury Hollywood Twin Room, Non Smoking B 49.5m2 (Gym Access, Shuttle Bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access,Shuttle from Kyoto Station)

Standard Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access,Shuttle from Kyoto Station)

Standard Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access,Shuttle from Kyoto Station)

9.0 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Premium Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access)

Premium Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access)

Premium Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Premium Twin Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Twin Room

  • Sleeps 2

View all photos for Premium King Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium King Room

  • Sleeps 2

View all photos for Superior Single Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Executive King Japanese Style Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive King Japanese Style Room

  • Sleeps 2

View all photos for Concept Twin Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Twin Room

  • Sleeps 2

View all photos for Concept King Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept King Room

  • Sleeps 3

View all photos for Concept Triple Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Triple Room

  • Sleeps 3

View all photos for Concept Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Concept King Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Concept King Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Concept King Room, Non Smoking (gym access, shuttle bus from Kyoto St)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Concept Triple Room, Non Smoking, 2beds for 1-2 people (gym access, shuttle bus from Kyoto St)

Concept Triple Room, Non Smoking, 2beds for 1-2 people (gym access, shuttle bus from Kyoto St)

Concept Triple Room, Non Smoking, 2beds for 1-2 people (gym access, shuttle bus from Kyoto St)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Superior Single Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Single Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Single Room 4th floor (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Twin Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Twin Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Twin Room 4th floor (gym access, shuttle bus from Kyoto St)

  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Double Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Double Room 4th floor (gym access, shuttle bus from Kyoto St)

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room 4th floor (2beds for 1-2 people)

Superior Triple Room 4th floor (2beds for 1-2 people)

Superior Triple Room 4th floor (2beds for 1-2 people)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

View all photos for Executive Treat Japanese Style (gym access, shuttle bus from Kyoto St)

Executive Treat Japanese Style (gym access, shuttle bus from Kyoto St)

Executive Treat Japanese Style (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Treat (gym access, shuttle bus from Kyoto St)

Executive Treat (gym access, shuttle bus from Kyoto St)

Executive Treat (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Royal Suite (gym access, shuttle bus from Kyoto St)

Executive Royal Suite (gym access, shuttle bus from Kyoto St)

Executive Royal Suite (gym access, shuttle bus from Kyoto St)

  • 90 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Superior King Room(24 Square Meters)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior King Room(24 Square Meters)

  • Sleeps 2

View all photos for Luxury Hollywood Twin Room B

Hypo-allergenic bedding, down duvets, in-room safe, desk

Luxury Hollywood Twin Room B

  • Sleeps 4

View all photos for Luxury Hollywood Twin Room A

Hypo-allergenic bedding, down duvets, in-room safe, desk

Luxury Hollywood Twin Room A

  • Sleeps 4

View all photos for Superior Single Room(Renovated in 2023)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Single Room(Renovated in 2023)

  • Sleeps 1

View all photos for Superior Twin Room(Renovated In 2023)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Twin Room(Renovated In 2023)

  • Sleeps 2

View all photos for Superior Double Room(Renovated In 2023)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Double Room(Renovated In 2023)

  • Sleeps 2

View all photos for Superior Triple Room(Renovated In 2023)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Triple Room(Renovated In 2023)

  • Sleeps 3

View all photos for Premium Hollywood Twin Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Hollywood Twin Room

  • Sleeps 3

View all photos for Superior King Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior King Room

  • Sleeps 3

View all photos for Superior Family Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Family Room

  • Sleeps 4

View all photos for Concept Single Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Single Room

  • Sleeps 1

View all photos for Concept Double Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Double Room

  • Sleeps 2

View all photos for Concept King Room(24 Square Meters)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept King Room(24 Square Meters)

  • Sleeps 2

View all photos for Executive Royal Suite

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Royal Suite

  • Sleeps 2

View all photos for Executive Junior Suite King Double

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Junior Suite King Double

  • Sleeps 2

View all photos for Executive Treat

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Treat

  • Sleeps 2

View all photos for Standard Single Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Single Room

  • Sleeps 1

View all photos for Superior Triple Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Triple Room

  • Sleeps 3

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About the area

Kyoto

A stay at Kyoto Tokyu Hotel places you in the heart of Kyoto, within a 5-minute drive of Nishihonganji Temple and Kawaramachi Street. .This hotel is 1 mi (1.6 km) from Kyoto Tower and 1.3 mi (2.1 km) from Nishiki Market.

What's nearby

  • Nishihonganji Temple - 6 min walk - 0.5 km
  • Kyoto Tower - 14 min walk - 1.2 km
  • Kyoto Station Building - 14 min walk - 1.2 km
  • Kawaramachi Street - 14 min walk - 1.2 km
  • Nishiki Market - 4 min drive - 2.2 km

Getting around

  • Gojo Station - 9 min walk
  • Omiya Station - 14 min walk
  • Itami Airport (ITM) - 49 min drive

Restaurants

  • ‪京料理 たん熊北店 - ‬2 min walk
  • ‪ラーメン魁力屋 堀川五条店 - ‬5 min walk
  • ‪ラーメン横綱 五条店 - ‬6 min walk
  • ‪吟醸らーめん 久保田 - ‬6 min walk
  • ‪六条新町招福亭 - ‬6 min walk

About this property

Kyoto Tokyu Hotel

Hotel with 3 restaurants, 7-minute walk to Nishihonganji Temple
Kyoto Tokyu Hotel offers 408 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 20 years old are not allowed in the fitness facility.

Make yourself at home in one of the 408 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at KAZAHANA, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kyoto? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 6 meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
KAZAHANA - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Tankuma Kitamise - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Star Hill - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tea lounge & Bar Horikawa - Onsite café. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 8:30 PM
  • Free train station drop-off
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,604 to 3,977 for adults and JPY 1,800 to 1,988 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • KAZAHANA
  • Star Hill
  • Tankuma Kitamise
  • Tea lounge & Bar Horikawa

Things to do

  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Renovations and closures

The property will be renovating from December 8 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3604 to 3977 for adults, and JPY 1800 to 1988 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 20 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kyoto Tokyu
Hotel Tokyu Kyoto
Kyoto Hotel Tokyu
Kyoto Tokyu Hotel
Tokyu Hotel Kyoto
Tokyu Kyoto
Tokyu Kyoto Hotel
Tokyu Hotel
Kyoto Tokyu
Kyoto Tokyu Hotel Hotel
Kyoto Tokyu Hotel Kyoto
Kyoto Tokyu Hotel Hotel Kyoto

Kyoto Tokyu Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1017 reviews
Rating 8 - Good. 214 out of 1017 reviews
Rating 6 - Okay. 65 out of 1017 reviews
Rating 4 - Poor. 16 out of 1017 reviews
Rating 2 - Terrible. 13 out of 1017 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a location within walking distance of a subway and several bus lines. The staff is friendly and accomodating. I would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Anup

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with really good facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 4 nights in Oct 2025

10/10 Excellent

Kemar

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful stay and lovely staff. 1000% recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto Tokyu Hotel is one of my favorite hotels to stay at when in Kyoto. The hotel is beautiful and the service is impeccable. The location is also so convenient to Kyoto Station.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Amenities include coffee machine, pajamas, slippers and WiFi. Staff were helpful and friendly. Free shuttle bus to and from Kyoto station was helpful though can be busy especially the first and last bus. Bus stop to Kiyomizu Dera 5 minutes walk. Would stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, not too much nearby but fairly convenient to get to transport locations.
Stayed 2 nights in Sep 2025

8/10 Good

Jeovany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Tokyu Hotel in Kyoto and had a very pleasant experience. The hotel was great—very clean, and our room was spacious and comfortable. The food was good and satisfying. Our only observation is about the location: with kids, it’s not ideal since the nearest subway station requires a bit of a walk. That said, taxis were always available, and Kyoto is not a large city, so getting around was still easy. Overall, a very comfortable and convenient stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm thoroughly impressed with the service I have received at Kyoto Tokyu hotel. I have stayed in other hotels in Japan, but this is one hotel where I felt really welcome, taken care of, and safe as a single woman traveller. The service staff have excellent "omotenashi" skills and are very generous, and I felt very comfortable communicating with them. Although the room was a basic standard room, the faciliites were nothing short of excellent. It was very easy for me to visit the top locations in Kyoto by commuting by bus near the hotel. Most hotels allow for check-in at 3 p.m. and check-out at 10 a.m., but at Tokyu, you can check-in at 2 p.m. and check-out at 11 a.m. I thought this was really great. Overall, it was very much worth every yen I spent on the room. I will definitely stay at this hotel when I return to Kyoto, and will for sure recommend their services to people I know. Thank you very much, Hotel Tokyu! (P.S. I thought it was really cool that they had the option to play the radio in the room, and the lady staff who helped me out in the room was really kind!)
Stayed 1 night in Sep 2025

8/10 Good

Lauric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room bed were a little bit small but all good at the end. Staff is very friendly and got us a better room when WiFi did not work in our room. Good breakfast. Perfect location with easy access to main bus line to visit main attractions. Very good stay overall.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious and there was a temple near by I believe. It’s a little bit aways from downtown Kyoto but I like not having so much people around me. A lot of konbinis and fresco supermarket near by. I would stay here again. Very friendly staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Kemar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful , friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent mostly because of the great staff. Everyone was so helpful for a non Japanese speaking group. The restaurant was delicious but I didn’t try the Japanese one due to time. I would recommend it to anyone!
Stayed 3 nights in Sep 2025

6/10 Okay

Ewin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a luxurious hotel but the walls are too thin. If you wake up after 9am prepare to be bombarded by sounds and conversations in the early morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Janez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Salvatore, Maple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Nothing negative to say. You’ll love this place. Shuttle service a big plus.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melesha, Garden city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing and the tranquility is breath taking. Will definitely book again. Great value for money. Only thing is rooms need updating but still absolutely old world feel which is good. Very clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Tiendat

Stayed 3 nights in Sep 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent 3-night stay at Kyoto Tokyu Hotel. The spacious rooms, three fantastic restaurants, and rooftop bar made the experience memorable. The free shuttle from Kyoto Station was a huge plus, and the staff were friendly and helpful. Highly recommended!
Stayed 1 night in Sep 2025

10/10 Excellent

Alina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the greatest satisfaction from this hotel. Five stars is not enough. Excellent… clean room, services and especially the staff. Awesome customer service… I would love to stay in that hotel just because of its customer service.
Stayed 5 nights in Sep 2025

10/10 Excellent

Anayellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, everything was organized and clean the roomed were great and spacious. The area was central and not far from the station
Stayed 2 nights in Sep 2025

8/10 Good

Ronan

Liked: Cleanliness, staff & service
The hotel is conveniently located close to JR station & provides a shuttle bus service, which is great. However the breakfast is bland with little sense of flair and customer curiosity. Otherwise, wonderful staff & very clean
Stayed 4 nights in Sep 2025