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Quick checkin and bottle of water included. Did receive a room upgrade to a deluxe free on arrival. Staff were very friendly and helpful, room was kept clean and tidy each day and same for the pool and gardens. Would definitely stay there again.
We booked the hotel for the afternoon as we had a midnight flight home. The room was cheap, dirty and disgusting. The bed covers had more stains than I have ever seen before. The hotel staff speak little to no English. The pool was ok but not very clean. The walk down the alley was a little unnerving. Kuta is feral compared to other beautiful places in Bali. I would never use this hotel again even for the afternoon.
Dissapointed with the general condition and cleanliness of the room and facilities, broken loose tiles over the bottom of the pool waiting for someone to hurt
.
Wi-Fi was almost unusable.
Bed had not been changed since last customer had slept in it.
The hotel location was in a very dirty and run down area.
Hotel staff were friendly enough. No drinking water provided. No fridge in my room, no door handles, the shower was hand held and kept switching from bath to shower. Mosquitoes in the room because of the open bathroom window with inadequate mesh covering. Only 3 lounges for the whole hotel and appeared that you had to use a bath towel around the pool. Breakfast was included but no information was provided by staff as to what times it was available, where breakfast could be obtained and what was provided
Wi-Fi was excellent!
Verified traveller
6/10 Okay
Verified traveller
30 Jan 2016
Disliked: Cleanliness
When we stayed the first time I pulled back the sheets and found them dirty and human hair all over them. I ended up having to change the sheets ourselves. The manager could not do enough after that. On our second stay the room was very clean and staff were very clean. I realize we are in a foreign county but language is very frustrating especially when there is a problem. I also noticed there were large Beatles running around in the room. I know they were not bed bugs which I have experienced and it is not fun.
This hotel is up a dark alley, has stained bed linen, broken bathrooms, missing door handles, 3 pool lounges for the whole hotel, is noisy at night & service is pretty awful. We left after one night!
Jo
8/10 Good
Nicolas, France
26 Jan 2016
Liked: Staff & service, room comfort
Nice place
Not very long stay, but still had time to enjoy the signing pool in this hotel. Nice place to rest a few days.
Nicolas
8/10 Good
Laure
Travelled with family
18 July 2024
Liked: Cleanliness, staff & service, amenities
Très bien accueilli, personnel à l'écoute. Bon conseils pour les activités.
Différents fruits pour le petit déjeuner.
Juste prévoir le changement des robinetterie.
Merci à l'équipe.
Les chambres standard donnent sur le devant de l.hotel qui donne sur la rue et le bruit infernal des scooters.
Pour la différence de prix modique préférez les chambres deluxe sur le jardin et la piscine.
Les draps sentaient le propre mais leur aspect laissaient à désirer.
Rien a redire sur la propreté de la salle de bain.
La gentillesse et la serviabilité des gens de l’hotel sont un plus.
Hôtel bien situé et à proximité immédiate de l’aeroport. Très utile pour passer une nuit de transit
Dgn lokasi yg dekat dgn pantai dan discovery kartika plaza serta tempat lain utk berwisata, menjadikan hotel ini sangat representatif utk dijadikan base camp.