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Hotel Indigo Krakow - Old Town by IHG

4.0 star property

Photo gallery for Hotel Indigo Krakow - Old Town by IHG

Lobby
Polish cuisine
Exterior
Bar (on property)
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Filipa 18, Kraków, 31-150
  • Royal Road
    ‪1 min walk‬
  • Galeria Krakówska
    ‪3 min walk‬
  • Main Market Square
    ‪9 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kraków

With a stay at Hotel Indigo Krakow - Old Town by IHG, you'll be centrally located in Kraków, steps from Royal Road and 10 minutes by foot from Main Market Square. .This hotel is 8.4 mi (13.5 km) from Wieliczka Salt Mine and 1.3 mi (2.1 km) from Wawel Castle.

What's nearby

  • Royal Road - 1 min walk - 0.2 km
  • Galeria Krakówska - 3 min walk - 0.3 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 11 min walk - 0.9 km
  • Wawel Castle - 5 min drive - 2.8 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 12 min walk
  • John Paul II - Balice Airport (KRK) - 33 min drive

Restaurants

  • ‪Aura - ‬2 min walk
  • ‪Glonojad - ‬3 min walk
  • ‪Korba - ‬2 min walk
  • ‪Alejo’s Tapas Grill&Wine - ‬1 min walk
  • ‪Royal Curry - ‬2 min walk

About this property

Hotel Indigo Krakow - Old Town by IHG

Hotel with a sauna, steps from Royal Road
Hotel Indigo Krakow - Old Town by IHG offers 56 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 56 individually decorated guestrooms, featuring heated floors. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including a sauna, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Filipa 18 or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kraków? This hotel has 904 square feet (84 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Filipa 18 - This restaurant specializes in Polish cuisine.
Late night fare is available from room service (during limited hours).

Languages

English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 60 per day); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Filipa 18

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 60.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 90 per person
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town By Ihg
Hotel Indigo Krakow Old Town an IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Kraków
Hotel Indigo Krakow - Old Town by IHG Hotel Kraków

Hotel Indigo Krakow - Old Town by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 265 out of 328 reviews
Rating 8 - Good. 55 out of 328 reviews
Rating 6 - Okay. 6 out of 328 reviews
Rating 4 - Poor. 2 out of 328 reviews
Rating 2 - Terrible. 0 out of 328 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Amenities
Great Hotel nice clean room friendly staff good location what more do you need
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025

10/10 Excellent

Thierry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always present. Very calm. Nice hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a road 5 mins walk from the main square. I would definitely recommend it to my friends and family
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Indigo

Very helpful, friendly and professional staff. Breakfast was great and served very quickly. Really nice building and rooms, and cleanliness was of a high standard. And very close to the main square in Krakow.
Stayed 2 nights in Jan 2025

10/10 Excellent

TK

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Very friendly with excellent service
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Stayed 2 nights in Jan 2025

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Nice hotel with friendly, helpful staff. Excellent location close to the central train station and the old town.
Stayed 1 night in Dec 2024

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Renea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amazing staff!

We enjoyed our stay here. Perfect walking distance to areas we wanted to visit. The hotel was very clean & confortable. The staff was friendly. Breakfast wasn't included but delicious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property. A short walk to the square but that gave it a quiet atmosphere which we loved. Fabulous building and rooms. Bathrobes and slippers provided. Yes!!!!! The bar was wonderful. Transportation easy to and from airport which was very affordable. Right next door to local farmers market. We loved this city, this hotel and how close it is to all attractions.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Great staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very kind staff. Good breakfast and well equipped gym.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Very friendly staff and environment. We would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Patryk

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

virgil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anders

Stayed 1 night in Jul 2024

10/10 Excellent

junboum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, service. Receptionist helped me to find IHG membership number to extend my check out time.
Stayed 1 night in Jul 2024

10/10 Excellent

Alfie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed hotel, close to Old Town and train station. Friendly staff, clean space, and very comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel choice in Krakow

Can strongly recommend this hotel. Such nice rooms, great food and perfect service. The location made it easy to get to the hotel from the train and easy to walk from to see the most popular places in Krakow.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly and courteous staff. Great proximity. Hotel was very clean.
Stayed 3 nights in May 2024