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Pavilion Queen's Bay

4.5 star property

Photo gallery for Pavilion Queen's Bay

Outdoor pool
Lobby
Superior Room
Exterior
Hot tub, body treatments, aromatherapy, body scrubs, facials

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
56/3 Moo 3, Tambol Ao Nang, Amphur Muang, Krabi, Krabi, 81000
  • Place, Ao Nang Beach
    ‪10 min walk‬
  • Place, Ao Nang Landmark Night Market
    ‪19 min walk‬
  • Place, Nopparat Thara Beach
    ‪3 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sea view
  • 66 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
The Scene Cliff View Villas
Ao Nang
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 261 reviews
The price is AU$91
includes taxes & fees
31 May - 1 June
The Scene Cliff View Villas

About the area

Krabi

With a stay at Pavilion Queen's Bay in Krabi (Ao Nang), you'll be within a 15-minute walk of Ao Nang Beach and Ao-nang Beach Walk Market. .This family-friendly hotel is 6 mi (9.7 km) from Khlong Muang Beach and 0.9 mi (1.4 km) from Ao Nang Krabi Boxing Stadium.

What's nearby

  • Ao Nang Beach - 10 min walk - 0.9 km
  • Ao Nang Krabi Boxing Stadium - 17 min walk - 1.5 km
  • Ao Nang Landmark Night Market - 19 min walk - 1.6 km
  • Nopparat Thara Beach - 3 min drive - 2.0 km
  • McDonald, Aonang - 10 min drive - 1.6 km

Getting around

  • Krabi Intl. Airport (KBV) - 49 min drive

Restaurants

  • ‪Kodam Kitchen - ‬4 min walk
  • ‪Kokotel Krabi Oasis x Shabu2you - ‬2 min walk
  • ‪Restuarant @ the Small hotel & resort - ‬10 min walk
  • ‪The Hilltop Restaurant - ‬11 min walk
  • ‪Lae Lay Grill Spices Seafood - ‬7 min walk

About this property

Pavilion Queen's Bay

Pavilion Queen's Bay offers 100 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Krabi hotel provides wireless Internet access for a surcharge. Televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Montra Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Grab a bite at Montienthong Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Montienthong Restaurant - This restaurant serves breakfast, lunch, and dinner.
Otohime - This restaurant specializes in Japanese cuisine.
Sunset Pool Bar - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (THB 100 per hour)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: THB 412 for adults and THB 206 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Montienthong Restaurant
  • Otohime
  • Sunset Pool Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 3 buildings
  • 6 floors

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for THB 1850 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 412 for adults and THB 206 for children
  • Fee for in-room wireless internet: THB 100 per hour (rates may vary)
  • Airport shuttle fee: THB 700 per vehicle (one way)
  • Rollaway bed fee: THB 1850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pavilion Queen's Bay Hotel

Pavilion Queen's Bay Hotel Krabi

Pavilion Queen's Bay Krabi

Pavilion Queen`s Bay Hotel Ao Nang

Pavilion Queens Bay Hotel Krabi

Pavilion Queens Bay Krabi

Pavilion Queen's Bay Krabi/Ao Nang

Pavilion Queen's Bay

Pavilion Queen's Bay Hotel

Pavilion Queen's Bay Krabi

Pavilion Queen's Bay Hotel Krabi

Pavilion Queen's Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 131 reviews
Rating 8 - Good. 53 out of 131 reviews
Rating 6 - Okay. 33 out of 131 reviews
Rating 4 - Poor. 12 out of 131 reviews
Rating 2 - Terrible. 13 out of 131 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Topically 3 star hotel. Room are old. Pictures on internet not correct
Stayed 8 nights in May 2017

10/10 Excellent

Verified traveller

8/10 Good

Shadiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Very good. It has amazing swimming pools and serves good food. It also has a happy hour where you can get 2 drinks for the price of 1. The hotel is located close to Ao Nang main road and there is a lot ot shops, restaurants and other stuffs to do. Am not giving a 5 because there was water leakage in the bathroom and the WIFI kept disconnecting. In general, the staffs were pleasant but some of them needs to seriously learn to the courteous.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel in state of refurbishment

The room is big and comfortable. Get the ocean view from faraway. Breakfast is good.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Matthew, Blandford

Liked: Staff & service

Not bad but could be better

Last minute hotel, overall good value but the hotel is very dated and needs money for a facelift

2/10 Terrible

AL, Houston, Texas USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is not a 4 star hotel maybe 20 years ago.

The only nice thing about this hotel is the pool and staff. This hotel is no longer a 4 star maybe 20 years ago. The property needs to be updated. The rooms are in terrible condition. My room had ants and bugs all over including the bed. This should not be an expedia propertly.

8/10 Good

kambiz, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice hotel

Wonderful pool Wonderful staff Great location Nice walk to the beach Many convenient stores around Don't buy from the mini market. Too expensive. Buy from 7_11 close by The rooms are huge They have a great balcony with comfy furniture

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Most disappointed I've ever been in a Hotel.

I will start with the positives: -Close to the center of Ao Nang, 10m walking or 80bht wit a Tuk Tuk -The pool area is actually very nice -The staff in general was very helpful and well mannered, despite limited English skills Now I won't even mention the number of stars this hotel holds, this hotel is huge and seems completely abandoned, it is literally falling apart. There are more staff members than clients, and yet there isn't enough staff for all the facilities they've got. Result is that the spa/gym/pool bar etc are almost always unattended, and generally I have the impression that no one is responsible for maintaining those areas. The rooms are huge, but also falling apart, my toilet sit was held together by something that looked like cement, a grey glue. Furniture semi destroyed, electric cables out of the power sockets. I had also paid for the room with a pool view, what I got was a room with the view on a construction site, if you leaned over the fence on the balcony you could see part of the pool that is true, but the view from the room wasn't worth paying extra. Unless the pool is a must, anyone would be better off staying at a well run B&B, even if the prices were the same, which they're not. I don't like writing this because the staff still manages to do a decent job, despite the conditions they're having to work in, but unless this place undergoes some drastic changes, I'd suggest you stay away from it.

6/10 Okay

Verified traveller

Liked: Room comfort

Grand hotel with patina

It a goo deal. it a big grand hotel that could use some updating, but parts like the pool is very nice. The rooms are large and clean. It gave me the feel of a hotel in India. I saw some negative reviews saying there was mold. There are some dark stains on the outside walls, but the inside was clean. I'd recommend it

10/10 Excellent

Watcharaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dan, Singapore

Liked: Room comfort

reasonably nice hotel (Jan16)

This hotel location is not proximity to beach. (15 to 20 mins walking), but its good for a serene stay. The rooftop hotel have an amazing ocean/ city view during your breakfast break in morning. There have 3 layers of pools (top/ middle/ bottom pool) which have a very good ocean view on top pool during view. The middle pool is very inconvenience for elderly folks/ kids to enter in/ out from pool because of no ladder or platform accessible. The bottom pool is kids pool. The GYM room is most terrified with no equipment maintenance and the gym space is pretty small which have limited space for movement and the room is stuffy too. The Hotel room is big but old. If the hotel wanna to serve most guests, an upgrading of hotel is must for better reputation.

2/10 Terrible

IVAN, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average to bad

This hotel have a nice swimming pool. Bad breakfasts buffet and the restaurant look sad and worn out. The room is big, bath room and wood floor very dirty and old with so many scars on the floor , lamps shades of the room are dirty with stains and broken, some part of the room wall have some dead mosquitos crashed by previous customer !!! Housekeeper are slow on service . There is a big and noisy hydraulic machine in front of our room door, very bad and sad view ... Overall this hotel need a better management to give a good service for customers, and the owner need to invest some money to refurbish this place , and paint the wall beside the pools to get a better look to welcome customers on arrival .

10/10 Excellent

Sean, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend Pavilion Queen's Bay.

We had an excellent stay at Pavilion Queen's Bay for one week. It was a great location in Krabi. Up the hill from the main street and beaches but easy walking distance to everything. The hotel had excellent meals, a great pool, incredible views of the area and priced fairly. Hotel staff were resourceful and made our stay a great one. I highly recommend this hotel.

8/10 Good

Vincent, Québec, Canada

Liked: Cleanliness, staff & service, room comfort

Getting old but still very nice.

Hotel needs to be refreshed a bit but the staff are very nice and the restaurant offers good food with a great view.

8/10 Good

Idzwan Sazali, Klang

Liked: Cleanliness, staff & service, room comfort

Krabi Holiday..

Hotel facilities is very good. Pool is very big and my sons very love it!! Staff is very friendly and helpful. Hotel is near massage center and shoop.

6/10 Okay

Sze Man, The UK

Liked: Room comfort
Disliked: Staff & service

Photos doesn't reflect the real situation

It is a very big hotel. I booked the deluxe room, the bed area is not particularly big, quite ok, most of the space has gone to the bathroom, as the wardrobe is in the bathroom. The balcony is very big. Very quiet surrounding. The hotel is a bit run down. The wood finish looking was very old looking. Room light was very dim, was not working so well and wire very loose so may not work every time when you get into the room. Location is ok, about 10 mins walk to a second main street of Au Nang, then another 10 mins walk to the major shopping area and restaurant. If you want to take tuk tuk, it costs 50 baht. There is a 7-eleven about 8 mins walk. Restaurant in the hotel is very nice, overlooking the sea. No many people in hotel. The swimming pool is not so big, has 3 levels but very clean and nice. Overall, price is ok, just beware of the location.

8/10 Good

Evelyn, Sydney

Liked: Cleanliness, staff & service, room comfort
Lovely staff were the highlight of this hotel. Large very nice pool. Rooms are large and comfortable. Hotel is a bit tired and run down, some facilities such as the gym could be improved. Resturaunt made great food at great prices.

8/10 Good

Normah, Kuala Lumpur, Malaysia

Liked: Staff & service, room comfort

Its time together

We booked 2 rooms - Enjoyable stay and its time together with all family members.

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great Stay!

The staff was incredibly warm and made sure you had a great stay right from the start. The pool is extremely beautiful. The rooms are very spacious and comfortable. The hotel was a few blocks from the beach and the shops at Ao Nang

6/10 Okay

Iris

Liked: Staff & service

6/10 Okay

Iris

Liked: Staff & service, room comfort

6/10 Okay

Barry, Dee Why

Disliked: Cleanliness, property conditions & facilities

Needs a overhaul

The Pavillion would have been great back in the day but tired and needs renovation, especially the showers and toilets. For the price it is acceptable but staying for 8 nights your better off finding something more fresh. Great views, pool ok. Staff limited English. Close walk to the main strip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great

The staff seemed a bit distracted at breakfast, but that was probably because there was no one there. Weak instant coffee too. Wonderful rooms. And we were hugely impressed by the free Christmas Eve buffet, which had everything. And suddenly the staff melted and were great... Fully recommend. Just a 10-minute walk from the beach and bars/shops/restaurants.