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Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5 star property

Photo gallery for Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Premium Room
Front of property
Restaurant
Interior
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
23 Austin Avenue, Tsimshatsui, Kowloon
  • Place, Kowloon Park
    ‪5 min walk‬
  • Place, K11 Art Mall
    ‪8 min walk‬
  • Place, Harbour City
    ‪12 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room Double/Twin

Standard Room Double/Twin

Standard Room Double/Twin

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Single Beds

Similar properties

Property entrance
Best Western Plus Tsim Sha Tsui
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.2 out of 5, 1,001 reviews
The price is AU$87
includes taxes & fees
23 Feb - 24 Feb
Best Western Plus Tsim Sha Tsui

About the area

Kowloon

With a stay at Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) in Kowloon (Tsim Sha Tsui), you'll be within a 5-minute drive of Ladies' Market and Victoria Harbour. .This hotel is 3.5 mi (5.6 km) from Hong Kong Convention and Exhibition Centre and 3.8 mi (6.1 km) from Hong Kong - Macau Ferry Terminal.

What's nearby

  • Kimberley Street - 3 min walk - 0.3 km
  • Kowloon Park - 5 min walk - 0.4 km
  • K11 Art Mall - 8 min walk - 0.7 km
  • Tsim Sha Tsui Promenade - 8 min walk - 0.7 km
  • Harbour City - 12 min walk - 0.9 km

Getting around

  • Whampoa Station - 2 min drive
  • Hong Kong Jordan Station - 7 min walk
  • Hong Kong International Airport (HKG) - 30 min drive

Restaurants

  • ‪Peking Dumpling Shop 北京水餃店 - ‬2 min walk
  • ‪Avenue Pub & Restaurant 小路吧 - ‬2 min walk
  • ‪Lan Heung Noodles 蘭香麵家 - ‬2 min walk
  • ‪Hyc Bar & Lounge - ‬5 min walk
  • ‪Fairyland - ‬1 min walk

About this property

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Hotel with a restaurant, near Victoria Harbour
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) offers 396 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 396 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and electric kettles, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, a banquet hall, and a vending machine.
At Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui), enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as toothbrushes, mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 for adults and HKD 77 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) Reviews

Reviews

6.8
Rating 10 - Excellent. 189 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 275 out of 1002 reviews
Rating 4 - Poor. 149 out of 1002 reviews
Rating 2 - Terrible. 95 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Edmond

Stayed 15 nights in Oct 2025

6/10 Okay

helen

Room was very small but good location
Stayed 1 night in Oct 2025

6/10 Okay

Sandy Miao-Miao

Travelled with family
Liked: Staff & service
Easy
Stayed 1 night in Nov 2025

6/10 Okay

LINH

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Unfortunately, I was not very satisfied with this stay. The room did not feel clean and the staff service was just average. The positive points are the good air conditioning and the convenient location near shops, but overall I expected better.
Stayed 14 nights in Oct 2025

8/10 Good

Dora

Travelled with partner
Room is dated and small so had to pay extra to upgrade to a bigger room. Front desk staff very courteous and helpful with my IT problems.
Stayed 3 nights in Nov 2025

4/10 Poor

Yolanda

Stayed 1 night in Nov 2025

6/10 Okay

Grace Fung, Calgary

Liked: Staff & service
The room is very small and the location is only is the only good thing
Stayed 3 nights in Oct 2025

6/10 Okay

Srzu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good interms of location, however we had few issues with the stay. We had to constantly speak with the receptionist as even after 4/5 days of stay there our bed sheets weren’t changed. Shower gel and shampoo weren’t filled up so had ask them for things to be done constantly. I believe that it should have been checked by housekeeping. Instead of us having to ask for it constantly.
Stayed 25 nights in Oct 2025

10/10 Excellent

Christopher Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Oct 2025

2/10 Terrible

Linda Kit Yee

Disliked: Cleanliness, property conditions & facilities
Front desk were rude. They will not honor the reserve now and pay at the desk policy even thought it is cleared stated that it’s an option. They make you pay more in person when you arrive. Definitely DO NOT GO! Plenty of other option in Hong Kong.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joyce

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard beds, small rooms and bathrooms, musty smell
Stayed 4 nights in Oct 2025

8/10 Good

Chi

Stayed 3 nights in Oct 2025

2/10 Terrible

Abubakar

Disliked: Cleanliness, staff & service
The room had spiderwebs and dust, we booked single king size bed & they confirmed our booking but they ended up giving us twin bed which was hard &uncomfortable room .room was small also the toilets .we stayed for 2 night didn't clean the room , the stuffs are not healpful nor friendly . We are disappointed for sure
Stayed 2 nights in Oct 2025

6/10 Okay

Manfai

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Steven

Business traveller
Shops and restaurants nearby.
Stayed 1 night in Oct 2025

4/10 Poor

Joan

Disliked: Cleanliness, room comfort
Convenient location but completely rundown. Dirty towels in room at check-in, and when I tried to call room service for fresh towels no one answered. It was only an overnight stay thus my husband and I didn't bother complaining. But definitely won't be returning.
Stayed 1 night in Aug 2025

4/10 Poor

nampo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hongkong hotels tend to be small in general I understand .This room I was in had three single beds but hardly any room for their luggage.
Stayed 1 night in Sep 2025

6/10 Okay

Amin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Hiu Fai

It’s very convenient but the bathroom is a bit small
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort

Nice and Relaxing

Nice hotel good customer service and close to everything. Great location
Stayed 14 nights in Aug 2025

4/10 Poor

Kam

Stayed 1 night in Aug 2025

10/10 Excellent

Evangeline

Stayed 2 nights in Jul 2025

6/10 Okay

GEDE

The location is very good
Stayed 6 nights in Aug 2025

8/10 Good

Wai Man, Bellevue

Travelled with family
Liked: Staff & service
About 7 minutes walk from Jordan MTR so it is still convenient for transportation. Hotel is a little bit dated but it is clean. Staff and the cleaning ladies are super friendly.
Stayed 12 nights in Jul 2025

8/10 Good

Stephen, Burnaby

Stayed 4 nights in Jul 2025