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The only plus point was the location in this property. I am a returning guest and came back here after a gap of 10 years and experienced a massive let down in terms of hotel services. My last experience was charming which made me book this hotel again but this time the experience was terrible. Service by the staff was late and not responsive most of the time. The bathroom was not clean, amenities were in bad state and quality and the food at the in house restaurants were overpriced looking at the service standard and staff efficiency. They are charging 5 star price for a 2 -3 star property. It’s very sad because the property has so much potential but lack proper management.

Good quality hotel. About 1 mile from the beach. Nice clean rooms. Good range and quality for breakfast The days I was there, an evening buffet was avaiable for a small extra charge - good value RECOMMEND

Although many of the staff were very friendly and courteous there were major red flags that made my stay uncomfortable. Such as an employee approaching me while I was alone at the pool claiming I owed $10000rupes for a gold investment. I did tell management. The cleanliness outside of my room was horrible unfortunately the video I took disappeared after I sent it to the LeMiami. My review was rejected. The bed was extremely uncomfortable and when I asked for more blankets to add I was begrudgingly given 2. The next day I asked for 2 more blankets and they gave me a dirty comforter. It was really gross smelling. The young men smiled while giving me the dirty blanket. It was very disconcerting. I didn’t feel comfortable as a solo traveler. I was there 3 nights. I witnessed an employee hitting a dog. I told him to stop and he did. There is a pregnant cat who looks and acts hungry. I mentioned this to the front desk. The food was good. The location was not very good. Although Serenity Beach was a short walk away I felt uneasy walking there alone because of the stray dogs. There were no coffee shops near the resort and LeMiami only provided instant coffee. I did make the best of it and do day excursions. Also there were things out of LeMiamis control like construction which limited access to the hotel. Also there was loud chanting through a speaker that would either last for a long time or briefly. Early in the morning 6am or late at night. LeMiami is not a spa or resort.

Great location and great service by Kavia Gowtham Faraz Soubi

Good overall