The Pacific Sutera Hotel Kota Kinabalu, MYS - Best Price Guarantee

Room type	Options	Nightly price	Book
Deluxe Sea View Room with view 13 square metres 1 King Bed 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.1 1 King Bed or 2 Twin Beds 137-sq-foot room with sea views Internet - Free WiFi and wired Internet access Entertainment - LCD television with premium channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Memory foam bed and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, free newspaper, and iron/ironing board Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Other room types
Deluxe Golf View 33 square metres 1 King Bed 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.1 1 King Bed or 2 Twin Beds 355-sq-foot room with golf course views Internet - Free WiFi and wired Internet access Entertainment - LCD television with premium channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Memory foam bed and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, free newspaper, and iron/ironing board Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Wheelchair accessible
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Total number of rooms - 500
Number of floors - 12
Number of buildings/towers - 1
Conference space
Breakfast available (surcharge)
Laundry facilities
Arcade/game room
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Business centre
Porter
Dry cleaning/laundry service
On private beach
Full-service spa
Marina on site
Spa treatment room(s)
Meeting rooms
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Billiards or pool table
Grocery/convenience store
Tours/ticket assistance
Free WiFi
Free wired Internet
Year Built – 1999
Free area shuttle
Golf course on site
Tennis on site
Waterslide
Number of outdoor pools - 3
Designated smoking areas (fines apply)
Indoor tennis courts - 3
Outdoor tennis courts - 3
Snack bar/deli
Free self parking
Number of poolside bars - 1
Number of swim-up bars - 1
Luggage storage
Beach umbrellas
Pool sunloungers
Beach towels
Terrace
Babysitting or childcare (surcharge)
Children's club (surcharge)
Supervised childcare/activities (surcharge)
Banquet hall
No accessible shuttle
Number of accessible parking spaces 10
Registration desk height (inches) - 12
Registration desk height (centimetres) - 30
Lift door width (inches) - 8
Lift door width (centimetres) - 20

Family Friendly Amenities

Family property
On private beach
Number of outdoor pools - 3
Children's pool
Waterslide
Free WiFi
Outdoor tennis courts - 3
Indoor tennis courts - 3
Free area shuttle
Grocery/convenience store
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

English
Japanese
Korean
Indonesian
Malay
Chinese (Mandarin)

Parking

Free self parking

Room Amenities

The Pacific Sutera Hotel offers 500 accommodations with minibars and safes. Beds feature memory foam mattresses. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Kota Kinabalu resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Television
Cable/satellite TV service
Free newspaper
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Room service (24 hours)
Designer toiletries
Desk
In-room climate control (air conditioning)
Free bottled water
Premium TV channels
Wireless internet access
Bidet
Slippers
Separate bathtub and shower
Satellite TV service
Free WiFi
Free wired Internet
Memory foam mattress
LCD TV
Deep soaking bathtub
Rainfall showerhead
Rollaway/extra beds (surcharge)
Electric kettle
Towels provided
Linens provided
Number of beds 3
Laptop-friendly workspace
Grab bar – Near toilet
Telephone accessibility kit
Magnifying mirror
Toilet grab bar height (inches) - 12
Toilet grab bar height (centimetres) - 30

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

24-hour room service is available.

Nearby Things to do

Snorkelling nearby
Scuba diving nearby
Fitness classes on site
Golf driving range on site
Golf lessons on site
Golfing on site
Playground on site
Racquetball/squash on site
Tennis lessons on site
Volleyball on site
Yoga classes/instruction on site

Spa Services

Facial treatments
Manicures and pedicures
Aromatherapy treatments
Sauna in spa
Spa tub in spa
Massages

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Well-lit path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for MYR 180 per night.
Cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions.

No cots (infant beds) available

Children stay free

Service animals not allowed

Number of children who can stay for free – 2

Debit cards

UnionPay

Staffed front desk

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Minimum age for COVID-19 test requirement: 13

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

New Year's Eve (31 December) Gala Dinner per adult: MYR 299
New Year's Eve (31 December) Gala Dinner per child: MYR 99 (from 7 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
Late check-in fee for check-in between noon and 6:00 PM
Rollaway bed fee: MYR 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Hotel Pacific Sutera
Pacific Sutera
Pacific Sutera Hotel
Pacific Sutera Hotel Kota Kinabalu
Pacific Sutera Kota Kinabalu
Sutera Hotel
Sutera Pacific
Sutera Pacific Hotel
The Pacific Sutera Resort
The Pacific Sutera Hotel Resort
The Pacific Sutera Hotel Kota Kinabalu
The Pacific Sutera Hotel Resort Kota Kinabalu

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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The Pacific Sutera Hotel

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Get an overview of this hotel
Luxury resort on the beach, with 3 outdoor swimming pools

Popular property highlights

Languages spoken

The Pacific Sutera Hotel

Hotel Amenities