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Sonesta Simply Suites Knoxville

2.5 star property

Photo gallery for Sonesta Simply Suites Knoxville

Terrace/patio
Business centre
Premium bedding, individually furnished, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Premium bedding, individually furnished, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10206 Parkside Dr, Knoxville, TN, 37922
  • Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Turkey Creek Shopping Center
    ‪3 min drive‬
  • West Town Mall
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

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The price is AU$148
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About the area

Knoxville

With a stay at Sonesta Simply Suites Knoxville in Knoxville (Knoxville West), you'll be within a 10-minute drive of Turkey Creek Shopping Center and Tennova Hospitalist Group. .This hotel is 13.2 mi (21.2 km) from University of Tennessee and 13.4 mi (21.6 km) from Knoxville Convention Center.

What's nearby

  • Dead Horse Lake Golf Course - 2 min drive - 2.0 km
  • Turkey Creek Shopping Center - 3 min drive - 4.1 km
  • Tennova Hospitalist Group - 4 min drive - 3.0 km
  • Pellissippi State Community College - 4 min drive - 5.9 km
  • West Town Mall - 6 min drive - 8.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Olive Garden - ‬5 min drive

About this property

Sonesta Simply Suites Knoxville

Hotel in Knoxville with a fitness center and a 24-hour front desk
Sonesta Simply Suites Knoxville offers 98 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 98 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. This hotel also features barbecue grills and a banquet hall.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Knoxville
Candlewood Suites Hotel Knoxville
Candlewood Suites Knoxville
Knoxville Candlewood Suites
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Suites Knoxville Hotel
Sonesta Simply Knoxville
Candlewood Suites Knoxville
Sonesta Simply Suites Knoxville Hotel
Sonesta Simply Suites Knoxville Knoxville
Sonesta Simply Suites Knoxville Hotel Knoxville

Sonesta Simply Suites Knoxville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 296 out of 680 reviews
Rating 8 - Good. 189 out of 680 reviews
Rating 6 - Okay. 89 out of 680 reviews
Rating 4 - Poor. 60 out of 680 reviews
Rating 2 - Terrible. 46 out of 680 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Manager (Patricia) was very rude, hung up in my face after I got charged for a room I didn’t even check into. Service was terrible !!!! Would not recommend this hotel. Manager wouldn’t give me her full name to even call someone higher than her. She stated she was the GM & hung up mid conversation.. The worker the night I tried to check in my hotel lied about me being rude when I was very patient the whole time & nice. My card was already charged for a room I didn’t even get to see yet, I left to put the deposit on my other bank card came back, he needed my boyfriend ID, so by that point I just said forget about the room. Had to wait till Monday to get my $80 refund back & manger was terribly RUDE & TOLD ME she couldn’t do a refund but ended up doing it at at the end of the day. It literally was that simple from the jump. I’m not a rude person so I expect the same in return giving the fact IM SPENDING MY MONEY WITH YALL. It’s a never again for me I’m sorry
Stayed 1 night in Mar 2025

10/10 Excellent

jacob

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

William, Maryland Hts

Disliked: Property conditions & facilities
I did not expect to be charged a deposit. I will be very unhappy if it isn’t promptly returned. The room had preexisting damages that I photographed.
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Stayed 1 night in Mar 2025

8/10 Good

steven

Stayed 22 nights in Feb 2025

4/10 Poor

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very dated. No USB port for phone charging. I didn’t like that they took a deposit they would take three business days to return.
Stayed 1 night in Mar 2025

6/10 Okay

Donieale

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The property itself was fine. The problem came in when someone knocked on my door at 2:30 am, claiming to be from the front desk and asking me personal questions through the door, trying to get me to open it. They didn’t let up or leave until I raised my voice and asked what they wanted. Then they claimed they had the wrong room. I tried to speak with front desk staff about it, both then and at checkout, but no one was available either time. I felt unsafe and would not stay there again.
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, property conditions & facilities

Ok for value

The check in process was a bit slow compared to other hotels, front desk clerk not very friendly but was not rude either. I read a bunch of reviews before choosing this hotel as we stay in hotels often and if it is somewhere I haven't stayed I would like at least some understanding of what to expect. I read so many 10/10 reviews and this was not that. I would rate 6/10. It has many repairs and updates needed. The bed was ok enough and the bathroom fairly clean for the price but definitely not a 10/10.
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

6/10 Okay

John, chattanooga

Travelled with family and small children
Liked: Staff & service
Property was a bit dated. Staff were helpful. 3 out of 5.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Zarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean.
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great, issue with check-in. Charged for room after paying thru Expedia. This was corrected but still haven't received refund for $100 security deposit.....
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars, Welcoming and safe experience

Everything was awesome. The staff, manager, Front Desk, Cleaning crew and other guest were very friendly and kind. This is an amazing hotel. It deserves 10 stars. This is our 2nd time here. I highly recommend to everyone who wants a welcoming and safe experience.
Stayed 5 nights in Feb 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Not sure if guests live there but the people were loud and up all hours of the night which made it very difficult to sleep. Also the front entrance says "no smoking within 25 feet of the front entrance". There were guests and Employees smoking at the entrance and it was heavy smoke. Room was fine and area around the property was fine but still Not a good experience based on smoke and noise.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

Nice n quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Ashlei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jerri

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Crystal

Stayed 4 nights in Dec 2024

10/10 Excellent

George

Stayed 2 nights in Jan 2025

10/10 Excellent

MORITZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Itwa svery good stay for sure next time I'll be staying here
Stayed 2 nights in Jan 2025