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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property

Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Free daily continental breakfast
Front of property
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Thompson–Boling Arena
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Quality Inn Merchants Drive
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
3.5 out of 5, Good, 1,001 reviews
The price is AU$93
includes taxes & fees
6 Mar - 7 Mar
Quality Inn Merchants Drive

About the area

Knoxville

With a stay at Red Roof Inn Knoxville North - Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.6 mi (8.9 km) from Neyland Stadium and 6 mi (9.6 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 3 min drive - 2.0 km
  • Knoxville Convention Center - 5 min drive - 9.2 km
  • University of Tennessee - 6 min drive - 9.5 km
  • Neyland Stadium - 7 min drive - 10.5 km
  • Thompson–Boling Arena - 7 min drive - 10.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬15 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Starbucks - ‬3 min walk

About this property

Red Roof Inn Knoxville North - Merchants Drive

Hotel in Knoxville with a seasonal outdoor pool and free breakfast
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and microwaves. 39-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • No lift
  • Raised toilet seat (46 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.6
Rating 10 - Excellent. 234 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 116 out of 1002 reviews
Rating 2 - Terrible. 198 out of 1002 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Darren

Stayed 1 night in Nov 2025

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I left a coat in the room when I checked out and I called the front desk about 1and half hours after I left to see if they could mail it to me and I would pay shipping cost. The guy at the desk said he would have to check with the manager and call back. I never received a call back. The rooms are in bad shape, especially the bathroom.
Stayed 1 night in Oct 2025

8/10 Good

Tawana

Travelled with family
Stayed 2 nights in Sep 2025

4/10 Poor

Darren

Stayed 1 night in Nov 2025

4/10 Poor

Yalanda

Travelled with family
Disliked: Cleanliness, amenities
The staff is great The room was in much need of repairs. There were roaches. The lighting was not good. Towels and rags were clean but stained. . This was the second time staying there within a year. The first room has no issues...
Stayed 3 nights in Oct 2025

4/10 Poor

Darren

Stayed 1 night in Nov 2025

6/10 Okay

Darren

Stayed 1 night in Nov 2025

2/10 Terrible

Luke

Stayed 1 night in Nov 2025

8/10 Good

Jason D

Liked: Cleanliness, staff & service, property conditions & facilities
Only minutes from downtown and UT. Also convenient to all major thoroughfares in and around Knoxville.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Stayed 1 night in Nov 2025

4/10 Poor

Eric

Travelled with family
Disliked: Staff & service
The picture on the wall had paint on the frame. The pillows were uncomfortable. I asked the desk clerk for more pillows and none were brought to our room. We had to get our room keys reactivated three times.
Stayed 2 nights in Oct 2025

6/10 Okay

Darren

Stayed 1 night in Oct 2025

6/10 Okay

Darren

Stayed 1 night in Oct 2025

6/10 Okay

Darren

Stayed 1 night in Oct 2025

6/10 Okay

Darren

Stayed 2 nights in Oct 2025

4/10 Poor

tian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This red roof inn has wifi problem during my visit. Wifi connection is essential to my work on the go, I first thought it was room location related, I went to front desk and switched a room, wifi was still not working. The chair in the room has lether skin falling apart, bath tub switch was not working. One the bedsheet had ink marks and some red marks on it. I would say go for another hotel that is marked 10 dollars more for the stay.
Stayed 1 night in Oct 2025

6/10 Okay

Darren

Stayed 2 nights in Oct 2025

6/10 Okay

Darren

Stayed 2 nights in Oct 2025

2/10 Terrible

Katrina

Disliked: Staff & service
Reserved room online, pre-paid for entire stay. Called ahead of time bc we were gonna be past the check in time and let them know when we was going to be there. They said it was no problem and said they left a note. Got there to check in, they had no available rooms even though we prepaid. Had to give us a king size one bed room when we reserved 2 queen beds. Staff was very rude about it as well and not at all apologetic. Will not be staying here again.
Stayed 6 nights in Oct 2025

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
We ended up not sleeping there become the room was smelly damp and moldy
Stayed 1 night in Oct 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. They sold are room. Did not honor reservation. They did let me wait for an hour while they cleaned a room and demanded cash payment. 2. Everything in this hotel is shop worn and worn out. It is am embarrassment to stay at.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, brand new bathroom, staff was very attentive. Great option for the price especially on game day weekend. Short uber ride to UTK and the hotel was offering complimentary uber rides on game day, a very nice touch. Overall this is a great option when you just need a place to sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Calixto Javier

Stayed 1 night in Oct 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Owen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything it works fine. The room is very clean. Excellent staff. Check in was very quick. The front desk staff was very professional.
Stayed 1 night in Oct 2025