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Best Western Knoxville Airport/Alcoa

2.5 star property

Photo gallery for Best Western Knoxville Airport/Alcoa

Free daily buffet breakfast
Exterior
Standard Room, 1 King Bed, Accessible, Bathtub
Property amenity
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym

Explore the area

View map
162 Cusick Rd, Alcoa, TN, 37701
  • Maryville College
    ‪8 min drive‬
  • University of Tennessee
    ‪15 min drive‬
  • Neyland Stadium
    ‪17 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the area

Alcoa

When you stay at Best Western Knoxville Airport/Alcoa in Alcoa, you'll be near the airport, within a 15-minute drive of University of Tennessee and Neyland Stadium. .This hotel is 23.4 mi (37.7 km) from Great Smoky Mountains National Park and 12.8 mi (20.6 km) from Knoxville Convention Center.

What's nearby

  • Maryville College - 8 min drive - 8.9 km
  • University of Tennessee - 15 min drive - 20.6 km
  • Thompson–Boling Arena - 17 min drive - 22.9 km
  • Neyland Stadium - 17 min drive - 22.9 km
  • West Town Mall - 20 min drive - 21.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 2 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Ruby Tuesday - ‬17 min walk

About this property

Best Western Knoxville Airport/Alcoa

Hotel in Alcoa with free breakfast and airport shuttle service
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Extended parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1006 reviews
Rating 8 - Good. 268 out of 1006 reviews
Rating 6 - Okay. 111 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very clean and nicely appointed. Definitely will stay again!
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced for our longer duration stay. Pleasant staff.
Stayed 6 nights in May 2025

10/10 Excellent

Amy, Parkers Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in May 2025

10/10 Excellent

LeRoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. When we checked in we asked about the shuttle to the airport and what time we would need to be there. The front desk person told us if we left at 4:30AM we would be good. So we got down stairs to take the shuttle and the front desk person asked if we needed breakfast, we said if it was available we would love it. So she opened the breakfast area at 4:15 so we could eat prior to leaving for the airport. She was awesome. Also this is a perfect place to stay as the airport was less than a 5 min drive from motel! Great place to stay and the staff went above and beyond what was expected!
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
very clean hotel and polite staff
Stayed 1 night in May 2025

8/10 Good

Helen

Travelled with family
Indoor pool area is very loud and echos so badly you cannot hear anything plus the breakfast wasn’t as it was led on to be
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time!

Great atmosphere and the room was very clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Johnette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Newly renovated. Rooms and lobby were clean. Easy check in and out. I utilized the 24 hour airport shuttle and left my car at the hotel. Very convenient.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
No Parking, full lot. Dingy LED ice lights. Noisy clientele, heavy smokers. Fabuloso cleaner scent too strong.
Stayed 1 night in May 2025

8/10 Good

Justina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport which was perfect for what I needed
Stayed 1 night in Mar 2025

2/10 Terrible

Joel, Henderson

Stayed 1 night in May 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Would come again!!
Stayed 1 night in May 2025

10/10 Excellent

Susanne M.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised! The room was perfect for traveling with our 3 granddaughters! Good selection for breakfast and the pool was a hit!
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a pullout couch in the room and that was so handy. I loved having somewhere to sit other than on the bed wich is normally the only option. Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Justice

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

noah

Stayed 1 night in Apr 2025

4/10 Poor

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel
Stayed 3 nights in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport and shuttle service was great. Hotel was very clean and friendly staff. Breakfast was good, omlets sausage,breads, and cereals. Only downer was my room was next to a pump or something that went on and off with an extremely loud hum.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Apr 2025

8/10 Good

Deborah, Mandeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emily at front desk was great. Breakfast was great as well as wait staff for breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephannie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean, super close to the airport and the staff is super nice
Stayed 1 night in Apr 2025

10/10 Excellent

Shenna

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location for airport
Stayed 1 night in Mar 2025