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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Breakfast and dinner served
Lobby
View from property
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Place, University of Waterloo
    ‪6 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(50 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Fireplace

Room, 1 King Bed with Sofa bed, Fireplace | Pool

Room, 1 King Bed with Sofa bed, Fireplace

9.4 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchen

Junior Suite, 1 King Bed with Sofa bed, Kitchen

Junior Suite, 1 King Bed with Sofa bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace

9.4 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room

Suite, 1 Bedroom, Kitchenette

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
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The price is AU$146
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About the area

Township of Woolwich

With a stay at Courtyard by Marriott Waterloo St. Jacobs in Township of Woolwich, you'll be in the historical district, within a 5-minute drive of University of Waterloo and St. Jacobs Country Playhouse. .This hotel is 0.2 mi (0.2 km) from St. Jacobs Outlets and 0.3 mi (0.4 km) from St. Jacobs Market District Visitor Information Centre.

What's nearby

  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • Conestoga Mall - 3 min drive - 3.3 km
  • University of Waterloo - 6 min drive - 4.7 km

Getting around

  • Kitchener Station - 10 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Perogie Palace - ‬7 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Courtyard by Marriott Waterloo St. Jacobs

Victorian hotel with a fitness center and a 24-hour business center
Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 guestrooms featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
You can enjoy a meal at The Bistro serving the guests of Courtyard by Marriott Waterloo St. Jacobs, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Township of Woolwich? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Reviews

Courtyard by Marriott Waterloo St. Jacobs Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 597 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

Reviews

4/10 Poor

Phat

Disliked: Property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A++++
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Thats not what we booked!!!!!!!

We booked a room on my mobile phone. We booked 2 QUEEN size bed, the room had 2 double beds. Not GOOD !!!!!!! The in room tea and coffee was terrible. No dairy milk or cream. We are in room 129. I hope we did not pay for 2 queen size bed room? Thats not what we got! When we were in bed , could hear people walking around upstairs. .
Stayed 2 nights in Aug 2025

8/10 Good

Carly

Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly. Huge smiles on everyone’s face, lots of good mornings when you’re on your way down for breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Jim and Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff..especially Carter who works at the Bristo Restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Choose the breakfast option when booking - it's better than any hotel breakfast I've had before.
Stayed 2 nights in Jul 2025

8/10 Good

ZHAOJIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
air conditioner is quite loud in my room
Stayed 1 night in Aug 2025

8/10 Good

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed at three or four hotels in the area and we found this was one of the nicer ones with great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Regis

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very friendly clean and efficient and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just water in the shower room is unstable, IT is hot and cold sometimes. And the pillow is a bit too soft.
Stayed 1 night in Aug 2025

6/10 Okay

RUTH

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Susan, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Rosaleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Food average. Clean hotel. Bed’s comfortable
Stayed 1 night in Jul 2025

8/10 Good

david, BRAMPTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at St Jacobs!
Stayed 1 night in Jul 2025

6/10 Okay

Fadi

Stayed 1 night in Jul 2025

4/10 Poor

Furkan

Travelled with partner
Disliked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness
Nice hotel. Very pleased.
Stayed 1 night in Jul 2025

10/10 Excellent

Serkalem

Stayed 1 night in Jul 2025

6/10 Okay

Lynda

Liked: Cleanliness, property conditions & facilities
Staff was not accommodating to split bill for 4 people, 2 rooms….re: credit cards
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property, clean, updated, helpful staff, and the continental breakfast was amazing. The staff in the restaurant were great, overall would be back next time without hesitation.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
My Mom and I enjoyed our stay as the hotel was clean and the beds were comfortable!
Stayed 2 nights in Jul 2025

4/10 Poor

Sugam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
THE LOCATION WAS GOOD WITH FREE AND CONVENIENT PARKING. Room and hotel were clean and not dated.
Stayed 1 night in Jul 2025