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Location was pretty good. Bus stop right outside helpful. Food generally good but could do with being hotter. À la carte restaurant was better. Maids need to clean rooms better, floors didn’t appear to be cleaned ! Water needs to be hotter too, tried showering at different times but made no difference ! Although all inclusive, mini bar limited (no wine) and only replenished every other day. Also bizarrely you had to pay extra for a bottle of water ! All spirits/wine were just local, premium brands extra.

Great Staff. Great Facilities. Food Quality & Selection Needs Improving. More Sunbeds Needed Both By Pool & Beach.

We have had a lovely time. The hotel is beautiful and staff are lovely. However for a 5 star resort - there were some small issues that’s shouldn’t be there. We were here for a long weekend and probably wouldn’t return. The bars are not fully stocked - as I am pregnant I asked for alcohol free and at each bar they had to run to another location to get them. On a couple of occasions my partner had had 2 drinks before my one. (Small problem). The Italian is located outside so a little windy, so bring a jumper for the evenings. They also give blankets, however these were also taken for people at the pool bar, so again they ran out. (Small problem). One of the days it was cold and windy so people naturally used the spa, they ran out of towels, so again another wait for towels. Also not enough sun beds, plenty of room but little sun beds out. Our room key didn’t work on 2 different occasions so back to reception to sort. They said it was due to being near a phone, but we kept it in the bag each time away from phones. Pools are freezing, including swims ups! No one was in any of them. We were lucky and managed to get reservations in all the restaurants. Lovely food and staff again are lovely. Our last night, we believe they forgot about our mains as we waited over an hour between starter and main. A visit to the snack bar for a burger, we were told beef burger had finished, with an hour and half still of opening time. Overall small problems, would expect better.

Amazing

A beautifully designed resort with great food and fantastic private-pool villas We had a very good stay and genuinely appreciated how the hotel handled a difficult start. After an unpleasant experience with our airport pickup driver (not the hotel’s fault), the team very graciously upgraded us to a villa with a private pool — a gesture we really valued. The villa itself was fantastic: a huge pool, spacious rooms, and total comfort. We were thrilled with it. The food and drink options were another highlight. Everything was high-quality, and the food truck and ice-cream corner added a fun touch. The hotel layout and design are exceptional — it feels more like a thoughtfully designed village than a traditional resort. The kids club was fine and worked well for short visits. A few downsides: the beach is very rocky and gets extremely hot, so it’s not the easiest to enjoy, even though it’s conveniently close. And while most staff were helpful, the breakfast service often felt rushed and not particularly friendly, which stood out compared to the otherwise great experience. Overall, a beautiful property with strong food options and truly wonderful villas — we left happy and recharged.

Best hotel i have been to excellent food rooms and waterpark 5a*****